Upcoming Live Virtual Sessions
Upcoming Live Virtual Sessions: These sessions are led by subject matter experts and during the live sessions participants are able ask questions and share best practices via the live session chat. Once the live-webinar is completed it will be listed and available in the On-Demand webinar section below. Use the menu bar to select specific categories or you can use the search bar to filter through all products available. Once logged in to the IAEE Knowledge Hub, you'll be able to find all of the sessions you have registered for in the Menu Bar and select My Learning.
Non-members: can register for educational content for a specific fee which is notated on each webinar listing. As a non-member, you must first have an IAEE account to be able to log in, click here if you don't have an IAEE account already. Once you've got an account you'll be able to register for the sessions in the IAEE Knowledge Hub.
10 Results
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Includes a Live Web Event on 05/12/2026 at 10:30 AM (CDT)
Business conditions continue to shift and executives need clarity to plan ahead. Join CEIR for an updated briefing on the state of the U.S. B2B exhibition industry, featuring the latest data from the newly released CEIR Index Dashboard. Adam Sacks will highlight 2025 results, updated forecasts through 2028, and the macroeconomic and geopolitical forces shaping industry performance. Nancy Drapeau will share select benchmarks and insights from the Organizer Benchmarking Study and other recent CEIR research, focusing on the metrics leaders rely on to inform event strategy and business decisions. This session is designed for senior executives seeking a concise, authoritative outlook to support planning in a changing environment.
Business conditions continue to shift and executives need clarity to plan ahead. Join CEIR for an updated briefing on the state of the U.S. B2B exhibition industry, featuring the latest data from the newly released CEIR Index Dashboard. Adam Sacks will highlight 2025 results, updated forecasts through 2028, and the macroeconomic and geopolitical forces shaping industry performance. Nancy Drapeau will share select benchmarks and insights from the Organizer Benchmarking Study and other recent CEIR research, focusing on the metrics leaders rely on to inform event strategy and business decisions. This session is designed for senior executives seeking a concise, authoritative outlook to support planning in a changing environment.
Presented by: Adam Sacks, President, Tourism Economics and Nancy Drapeau, IPC, Vice President of Research, Center for Exhibition Industry Research (CEIR).
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IAEE and CEIR webinars are free to members and available to non-members for $79.
$i++ ?>Adam Sacks
President
Tourism Economics, an Oxford Economics Company
Adam Sacks is the President of Tourism Economics, an Oxford Economics company serving the global travel and tourism industry. With more than 25 years of experience, he specializes in policy analysis, market assessments, and economic impact, helping destinations, companies, and governments make informed investment and strategy decisions. A sought-after keynote speaker (and occasional guitarist), Adam frequently shares insights on the global travel economy.
$i++ ?>Nancy Drapeau, IPC
Vice President of Research
Center for Exhibition Research
Nancy Drapeau, IPC. Is a market research veteran with more than 31 years in the business-to-business exhibitions industry. As CEIR’s Vice President of Research, Ms. Drapeau conducts industry wide studies and reports on current trends in the exhibition industry. In 2019, she was named to BizBash’s 1,000 Most Influential People in Events list. She holds a BA in Government from Georgetown University and a Master’s in Advanced European and International Studies from l’Institut Européen des Hautes Études Internationales. She is an AC Nielsen Burke Institute trained focus group moderator. She is a well-respected industry speaker and an active member of the Industry Insights Association and has served on the Event Industry Council’s (EIC) Research & Advocacy Task Force. She lives in Maine, with her husband and a border collie named Moxie.
Upon completion, this session is eligible for 0.75 clock hours towards CEM recertification.
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- Non-member - $79
- Member - Free!
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Includes a Live Web Event on 05/20/2026 at 10:30 AM (CDT)
In today’s fast-paced events industry, video-first marketing isn’t just a trend and it doesn't need to be used just for marketing purposes. It’s a powerful strategy to capture attention, engage audiences, and drive sponsorship revenue throughout your event lifecycle. Join us for a deep dive into how to identify and secure lucrative sponsorship opportunities within events, and insider tips and tricks to elevate your production quality. Plus, explore the psychology behind why video-first approaches resonate so strongly with audiences and sponsors alike. Whether you're an event professional, marketer, or content creator, this session will equip you with the knowledge and tools to leverage video-first marketing for maximum impact. Session includes 10 ways to utilize videos for key stakeholder engagement and marketing.
In today’s fast-paced events industry, video-first marketing isn’t just a trend and it doesn't need to be used just for marketing purposes. It’s a powerful strategy to capture attention, engage audiences, and drive sponsorship revenue throughout your event lifecycle. Join us for a deep dive into how to identify and secure lucrative sponsorship opportunities within events, and insider tips and tricks to elevate your production quality. Plus, explore the psychology behind why video-first approaches resonate so strongly with audiences and sponsors alike. Whether you're an event professional, marketer, or content creator, this session will equip you with the knowledge and tools to leverage video-first marketing for maximum impact. Session includes 10 ways to utilize videos for key stakeholder engagement and marketing.
Learning Objectives:
- Learn tactics to keep stakeholders engaged and get more longevity out of your video content.
- Understand the essential technology and simple production techniques needed to create compelling video marketing content.
- Analyze the psychological reasons why video-first marketing drives higher engagement and sponsorship success.
This IAEE webinar is free for members to attend live or on-demand and $79 for non-members to attend.
Elegible para obtener 0,75 horas lectivas para la recertificación CEM.
Eligible to earn 0.75 Clock Hours towards CEM recertification.
$i++ ?>John Wilson
Vice President, Business Development, Northeast Region
CNTV
John Wilson is Vice President of Business Development at CNTV, where he collaborates with associations and trade show organizations to advance their goals, missions, and ideas through strategic video content. He brings more than 30 years of experience in broadcast journalism, most recently serving as Vice President of News in Philadelphia, overseeing a major broadcast and digital news operation. John’s first contract project with CNTV in 2023 was, in his words, “love at first sight.” That experience led to the creation of a business development role that allowed him to carry his background in storytelling, strategy, and audience engagement into the events industry. Today he helps organizations capture the energy of their events and turn it into content that connects with audiences year-round. What he enjoys most is joining the mission of the organizations he works with, building strong relationships, and helping them tell stories that matter to their members and communities. John lives in Cherry Hill, New Jersey with his wife. They have two adult children. His home office is shared with Mojo, a border collie.
$i++ ?>Kristin Torres
Executive Director, Meetings & Events
National Cattlemen’s Beef Association
Kristin Torres is an event planning professional with over 20 years of experience in planning association meetings, trade shows and special events both in person and more recently virtual. Kristin is currently the Executive Director, Meetings & Events for the National Cattlemen’s Beef Association. Kristin has worked with NCBA for over 15 years and works closely with her team to produce the largest event for the beef cattle industry as well as over 30 smaller events annually. When she’s not busy planning events Kristin is busy managing her two teenage daughters and planning the next family vacation.
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- Non-member - $79
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Includes a Live Web Event on 06/10/2026 at 10:30 AM (CDT)
Join us for this IAEE webinar, presented by Matthias “Tesi” Baur, CEO of MBB Consulting as he explores how AI-generated data and insights are shaping strategic decision-making in the global exhibition industry. The session will focus on how AI brings together data from markets worldwide to give organizers and show directors clearer visibility on performance, market trends, and competitive dynamics. Attendees will gain a practical understanding of how AI supports more informed strategic decision-making.
Join us for this IAEE webinar, presented by Matthias “Tesi” Baur, CEO of MBB Consulting as he explores how AI-generated data and insights are shaping strategic decision-making in the global exhibition industry. The session will focus on how AI brings together data from markets worldwide to give organizers and show directors clearer visibility on performance, market trends, and competitive dynamics. Attendees will gain a practical understanding of how AI supports more informed strategic decision-making.
Learning Objectives:
- Apply AI insights to real strategic and commercial decisions
- Understand the challenges and opportunities of using AI tools and agents
- Use AI as a decision-support tool rather than a standalone solution
IAEE Webinars are FREE to members and available to non-members for $79.
$i++ ?>Matthias Tesi Baur
CEO
MBB-Consulting Group
Matthias Tesi Baur is an experienced strategist and consultant in the international business sector with over 24 years of expertise in the global trade fair and B2B industry. His career includes leadership positions at industry giants such as Messe Frankfurt, Reed Exhibitions, and UBM/Informa. Baur is distinguished by his ability to establish innovative business platforms in key markets including the USA, UK, and Asia. As Global E-Business Director at Reed Exhibitions, he led pioneering projects in digital transformation and big data. At UBM/Informa, Baur was responsible for an extensive portfolio of trade fairs and conferences, building international teams and achieving growth in the high double-digit range. Since 2012, he has been leading the MBB-Consulting Group, which specializes in growth strategies, M&A, and management training in the B2B sector.
Upon completion of this session, participants will receive 0.75 clock hours which is eligible towards CEM recertification.
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- Non-member - $79
- Member - Free!
- Freeman Member - Free!
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Includes a Live Web Event on 06/24/2026 at 10:30 AM (CDT)
Join us for an engaging 45-minute webinar where we uncover how Questex's StreamTV Show successfully doubled its participation from the previous year, attracting over 100 exhibitors and 3,000 attendees. Presenters will delve into how Questex successfully increased audience engagement for their flagship event. This case study explores innovative strategies, technology integrations, and communication tactics that doubled participation rates.
Join us for an engaging 45-minute webinar where we uncover how Questex's StreamTV Show successfully doubled its participation from the previous year, attracting over 100 exhibitors and 3,000 attendees. Presenters will delve into how Questex successfully increased audience engagement for their flagship event. This case study explores innovative strategies, technology integrations, and communication tactics that doubled participation rates.
Learning Objectives:
- Analyze the specific strategies Questex implemented to double participation in the StreamTV Show 2025.
- Apply best practices and tools from the case study to enhance audience engagement in your own events.
- This webinar will equip you with actionable insights to boost registration rates.
This session is free for IAEE Members and is $79 for non-members.
$i++ ?>Charlene Soucy
Head of Marketing, Experiential Technology Group
Questex
Charlene Soucy is a senior marketing leader at Questex, where she oversees marketing strategy for a dynamic portfolio of B2B media brands and live events within the Experiential Technology Group. With a focus on driving audience growth, revenue, and brand impact, Charlene leads integrated campaigns across digital media, content, and large-scale industry events spanning streaming, broadband, sensors, and live design. Known for her data-driven and highly creative approach, Charlene has built and scaled marketing programs that connect global industry communities—launching new event brands, revitalizing legacy properties, and pioneering innovative formats like on-site video studios and persona-based marketing strategies. Her work consistently centers on delivering measurable results while creating meaningful, in-person experiences that fuel business growth.
Charlene is passionate about blending storytelling, technology, and audience insights to elevate how industries engage, learn, and connect. She is especially focused on leveraging AI, personalization, and integrated media to modernize event marketing and drive deeper customer engagement. She lives just outside of Boston with her family and their dog, where she balances a fast-paced career with life at home.
$i++ ?>Shelli Winter
VP Customer Experience
Questex
Shelli Winter is a branding and experienced strategist who thrives at the intersection of creativity and audience engagement. Recognized as a Top Women in Media Change Maker during her time at Informa, Shelli now focuses on creating experiences that both delight audiences and drive business growth. Outside of work, Shelli loves the outdoors and baking, cross-country skiing, backpacking in the mountains or crafting pies.
$i++ ?>Matt Rickman
Sr Creative Director, Multimedia
Questex
Matt Rickman is the Sr Creative Director, Multimedia at Questex.
This session is eligible for 0.75 clock hours towards CEM Recertification.
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- Non-member - $79
- Member - Free!
- Freeman Member - Free!
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Includes a Live Web Event on 07/08/2026 at 10:30 AM (CDT)
On July 4, there will be lots of fireworks as the U.S.A. celebrates its 250th anniversary. But don’t worry… there will still be plenty of political and policy fireworks left over as Tommy Goodwin, President & Chief Executive Officer for the Exhibitions & Conferences Alliance (ECA) joins IAEE to share the latest news from the White House, Capitol Hill, and beyond. What happens in Washington, DC, has never had a greater impact on what happens on the show floor, so don’t miss this important update from ECA!
On July 4, there will be lots of fireworks as the U.S.A. celebrates its 250th anniversary. But don’t worry… there will still be plenty of political and policy fireworks left over as Tommy Goodwin, President & Chief Executive Officer for the Exhibitions & Conferences Alliance (ECA) joins IAEE to share the latest news from the White House, Capitol Hill, and beyond. What happens in Washington, DC, has never had a greater impact on what happens on the show floor, so don’t miss this important update from ECA!
Learning objectives:
- Understand how the latest political and policy developments impact IAEE members
- Find out what to expect from Washington, D.C., during the second half of 2026
- Learn how you can get involved on behalf of IAEE and the exhibitions and events industry
This session is free for IAEE Members and is $79 for non-members.
$i++ ?>Tommy Goodwin
President & Chief Executive Officer
Exhibitions and Conferences Alliance
Thomas F. (Tommy) Goodwin is the President & Chief Executive Officer for the Exhibitions & Conferences Alliance (ECA). The ECA is an association dedicated to the recovery and advancement of the business events industry. In this role, he leads ECA’s advocacy on behalf of the interconnected ecosystem of exhibitors, show and event organizers, suppliers, venues, and destinations that comprise the $396 billion business events landscape.
Prior to joining ECA, he spent more than 20 years leading a wide range of government relations, public affairs, and issue advocacy efforts for several globally recognized associations and corporations, including Oracle Corp., AARP, and the Project Management Institute (PMI). Additionally, he was a research fellow at Harvard Business School focused on the international political and legal environment in which business operates. In 2020, The Hill included him in its annual list of association “Top Lobbyists.” He has a B.B.A. from The George Washington University, an M.B.A. from Auburn University, and a Postgraduate Diploma in European Union Law from King’s College London. He also holds a Certified Association Executive designation from the American Society of Association Executives (ASAE) and a Project Management Professional certification from PMI. He currently serves as President of the National Institute of Lobbying & Ethics and the Immediate Past Chair of ASAE’s Government Relations and Advocacy Professionals Advisory Council.
This session is eligible for 0.75 clock hours towards CEM Recertification.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in English.
After you have completed the on-demand virtual session: select the session evaluation survey.
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- Non-member - $79
- Member - Free!
- Freeman Member - Free!
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Includes a Live Web Event on 07/29/2026 at 10:30 AM (CDT)
Want your event to feel polished, intentional, and unforgettable without blowing your budget? In this high-energy session, you’ll learn how to create “wow” moments using what’s already around you: venue features, destination partners, local creatives, and smart sponsorship activations. Through real-world case studies and practical ideas, you’ll walk away with fresh ways to deliver a high-impact experience that feels premium and thoughtful, even on a shoestring.
Want your event to feel polished, intentional, and unforgettable without blowing your budget? In this high-energy session, you’ll learn how to create “wow” moments using what’s already around you: venue features, destination partners, local creatives, and smart sponsorship activations. Through real-world case studies and practical ideas, you’ll walk away with fresh ways to deliver a high-impact experience that feels premium and thoughtful, even on a shoestring.
Learning Objectives
• Use venue assets, local partners, and destination resources to create high-impact attendee experiences with minimal spend
• Identify creative sponsorship opportunities that enhance the attendee journey while increasing event support and visibility
• Apply proven ideas from real case studies to design memorable meeting moments that feel polished, purposeful, and practicalThis virtual session is available to IAEE Members for free and non-members $79.
$i++ ?>Ksenija Polla, CMP, CICE
Director of International Development
Talley Management Group
Ksenija Polla, CMP, CICE is the Director of International Development at Talley Management Group, bringing over 30 years of expertise in international association meetings. Her extensive experience encompasses membership recruitment and retention, product development, event management, sales, marketing, and relationship development. Since joining Talley in June 2024, Ksenija has been instrumental in expanding the firm's global reach and enhancing client engagement strategies. Her leadership has significantly contributed to Talley's growth in international markets, especially through partnerships in Asia, Latin America, and the Middle East.
Prior to Talley, Ksenija held several pivotal roles at the International Congress and Convention Association (ICCA), where she spearheaded initiatives like the ICCA Skills certification and the Association Impact Masterclass. She began her career in Croatia’s congress sector before joining ICCA in 1997, ultimately leading the Association Community (2013–2020), serving as Regional Director for North America (2021), and later as Head of Education and Legacy Programmes (2023), overseeing global education and the acclaimed Incredible Impacts Programme.
A passionate advocate for human-centric leadership, gender equality, and sustainable impact in the business events industry, Ksenija is a frequent speaker at international conferences including IMEX, Business Events Industry Week, and the ICCA Congress. She is actively involved in shaping conversations around association transformation, global trends, and legacy measurement. In 2025, she was honored with the Smart Women in Meetings: Stellar Performer Award by Smart Meetings Magazine, recognizing her dedication to mentorship and transformative leadership. At her core, Ksenija believes in the power of connections to create meaningful, scalable impact locally and globally.$i++ ?>Emilie Perkins, CAE, CMP Fellow, CMM, PMP, CED, HMCC
Vice President of Client & Conference Services
Raybourn Group International
Emilie Perkins, CAE, CMP Fellow, CMM, PMP, CED, HMCC joined Raybourn Group International in 2019 and now serves as the Vice President of Client and Conference Services. In her 25+ year career in association management, she has designed, executed and evaluated over 1000 meetings of all sizes. She has extensive strength in Strategic Meeting Management, Marketing and Event Design. She is also an Adjunct Faculty at Indiana University where she has co-facilitated the Nonprofit Meeting Management Course since 2017.
She graduated Marquette University and passionately believes in professional development - receiving her Certified Meeting Professional Designation (CMP) in 2009; Certified Association Executive (CAE) in 2014; Certificate in Meetings Management (CMM) in 2016; her Project Management Professional (PMP) in 2020; her Certified Event Designer (CED) designation in February 2021 and her Certificate in Healthcare Meeting Compliance (HMCC) in 2025. In 2022 she was named a CMP Fellow. In addition to sharing her time and talent through speaking, she has authored numerous blogs and is an active member and volunteer on both the State and National level with MPI and ASAE.
This session is eligible to earn 0.75 clock hours towards CEM recertification.
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- Non-member - $79
- Member - Free!
- Freeman Member - Free!
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Includes a Live Web Event on 07/30/2026 at 10:30 AM (CDT)
The moments that shape a team rarely appear on an agenda. In this follow up to The Journey from Self-Awareness to Team Resilience, we revisit key neuroscience insights and explore the everyday leadership interactions where trust, psychological safety, and resilience are quietly built, especially in the fast paced world of meetings and events. Through shared discussion and real scenarios from the event planning environment, participants will explore how a simple pause between stimulus and response can transform reaction into more intentional leadership.
The moments that shape a team rarely appear on an agenda. In this follow up to The Journey from Self-Awareness to Team Resilience, we revisit key neuroscience insights and explore the everyday leadership interactions where trust, psychological safety, and resilience are quietly built, especially in the fast paced world of meetings and events. Through shared discussion and real scenarios from the event planning environment, participants will explore how a simple pause between stimulus and response can transform reaction into more intentional leadership.
Learning Objectives:
- Revisit key neuroscience insights from the workshop to understand how brain based responses influence leadership behavior and team dynamics.
- Recognize the small leadership moments where reactions, communication, and emotional regulation shape psychological safety and trust.
- Discuss practical leadership approaches that help teams navigate pressure, mistakes, and fast paced event environments with greater trust and resilience.
This webinar is complimentary to IAEE Chapter Members and Non-Members.
$i++ ?>Matthew Kalb, CEM-AP, CMP
Vice President, Customer Experience
T3Expo
With over 15 years in the events industry, Matt blends neuroscience, storytelling, and interactivity to help leaders grow through curiosity, reflection, and real-world insights. The 2025 recipient of the Bob Dallmeyer Educator of the Year Award, he serves as an international CEM Instructor and leadership facilitator who challenges teams to rethink failure, foster trust, and lead with intention. His sessions spark deeper thinking and practical takeaways. Outside of work, you’ll find him scuba diving, exploring new places, diving into nonfiction, or finding calm in the rhythm of cross-stitching.
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The IAEE Master Series Certificate: AI Accelerator is a hands-on educational series with Chris Gloede, CAE is specifically designed to accelerate your proficiency in generative AI content creation. Attendees will move beyond simple commands to mastering the foundational and advanced techniques of prompt engineering. The training covers creating high-quality, structured text using methods like role-based and Chain-of-Thought prompting, and culminates with a practical lab on generating brand-aligned visual content.
This hands-on educational series with Chris Gloede, CAE is specifically designed to accelerate your proficiency in generative AI content creation. Attendees will move beyond simple commands to mastering the foundational and advanced techniques of prompt engineering. The training covers creating high-quality, structured text using methods like role-based and Chain-of-Thought prompting, and culminates with a practical lab on generating brand-aligned visual content.
Thursday 6 August 2026 10:30-11:30 AM CST Session 1: The Basics of Prompting
- Define and apply the core components (Role, Task, Format, and Constraints) for effective AI prompts.
- Generate high-quality, structured text content using foundational prompting best practices.
- Utilize role-based prompting to achieve targeted and more relevant content outputs.
Thursday 13 August 2026 10:30-11:30 AM CST Session 2: Advanced Prompting Techniques
- Implement iterative prompting to refine and improve AI-generated content through successive steps.
- Execute the Chain-of-Thought technique to instruct the AI to perform complex, multi-step reasoning.
- Compare and contrast different advanced prompting methods for maximum efficiency in content generation.
Thursday 20 August 2026 10:30-11:30 AM CST Session 3: Visual AI and Practical Application
- Confidently generate high-quality, brand-aligned visual content (images and video) using a visual prompt formula.
- Explore and effectively apply specialty AI agents and tools to common association solutions.
- Explain the ethical considerations of AI and outline the key elements of a mission-aligned AI use policy.
To register for the full series, simply select the register button. Please note the individual sessions are not available for individual purchase. Upon completion of all three sessions participants will receive the downloadable IAEE Master Series Certificate: AI Accelerator certificate of completion. The IAEE Master Series Certificate is $119 for IAEE members and $179 for non-members.
Each session is eligible for 1 clock hour towards CEM recertification. Upon completion of all three sessions, 3 clock hours will be added to your IAEE transcript and are eligible towards CEM recertification.
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- Non-member - $179
- Member - $119
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Includes a Live Web Event on 08/12/2026 at 10:30 AM (CDT)
Exhibition organizations have evolved rapidly, and organizational structure is now a key driver of growth, profitability, and efficiency. Traditional team models are no longer enough for organizations looking to scale and improve sales performance. This session explores how exhibition organizers are building efficient, high-performing sales teams and structuring their businesses for stronger alignment across sales, operations, and marketing. Through practical examples, Matthias highlights current best practice in sales team design and company structure. Attendees will gain clear insight into what effective exhibition company structures look like today and how they support sustainable growth and profitability.
Exhibition organizations have evolved rapidly, and organizational structure is now a key driver of growth, profitability, and efficiency. Traditional team models are no longer enough for organizations looking to scale and improve sales performance. This session explores how exhibition organizers are building efficient, high-performing sales teams and structuring their businesses for stronger alignment across sales, operations, and marketing. Through practical examples, Matthias highlights current best practice in sales team design and company structure. Attendees will gain clear insight into what effective exhibition company structures look like today and how they support sustainable growth and profitability.
Learning Objectives:
- Build a business centered company structure
- Develop an agile sales team
- Establish a team in an international context
IAEE Webinars are FREE to members and available to non-members for $79.
$i++ ?>Matthias Tesi Baur
CEO
MBB-Consulting Group
Matthias Tesi Baur is an experienced strategist and consultant in the international business sector with over 24 years of expertise in the global trade fair and B2B industry. His career includes leadership positions at industry giants such as Messe Frankfurt, Reed Exhibitions, and UBM/Informa. Baur is distinguished by his ability to establish innovative business platforms in key markets including the USA, UK, and Asia. As Global E-Business Director at Reed Exhibitions, he led pioneering projects in digital transformation and big data. At UBM/Informa, Baur was responsible for an extensive portfolio of trade fairs and conferences, building international teams and achieving growth in the high double-digit range. Since 2012, he has been leading the MBB-Consulting Group, which specializes in growth strategies, M&A, and management training in the B2B sector.
Upon completion of this session, participants will receive 0.75 clock hours which is eligible towards CEM recertification.
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- Non-member - $79
- Member - Free!
- Freeman Member - Free!
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Includes a Live Web Event on 09/30/2026 at 10:30 AM (CDT)
Stepping into a managerial role in the exhibitions and events industry brings exciting challenges, chief among them, mastering negotiation. This virtual session is designed specifically for new managers eager to build confidence and skill in negotiation. Whether you’re finalizing contracts with vendors, securing better terms with clients, or navigating team agreements, effective negotiation can significantly impact your success. Join us to explore foundational negotiation tactics tailored for the fast-paced and dynamic exhibitions and events environment. Learn practical strategies to prepare, communicate, and close deals that benefit all parties while strengthening professional relationships.
Stepping into a managerial role in the exhibitions and events industry brings exciting challenges, chief among them, mastering negotiation. This virtual session is designed specifically for new managers eager to build confidence and skill in negotiation. Whether you’re finalizing contracts with vendors, securing better terms with clients, or navigating team agreements, effective negotiation can significantly impact your success. Join us to explore foundational negotiation tactics tailored for the fast-paced and dynamic exhibitions and events environment. Learn practical strategies to prepare, communicate, and close deals that benefit all parties while strengthening professional relationships.
Learning Objectives:
- Identify and apply core negotiation principles relevant to exhibitions and events management.
- Develop effective preparation techniques to approach negotiations with confidence and clarity.
- Use communication strategies that foster collaboration and lead to mutually beneficial agreements.
This session is free for IAEE members and $79 for non-members
$i++ ?>Andrea Christopherson
Global Head of Experiential, Tradeshows, Events & Venues
SearchWide Global
Andrea specializes in executive search for C-Level and Director Level professionals as well as business development in the experiential event marketing segment along with the tradeshow and convention industries. Her previous experience at a SaaS company focused on leadership development, her experience in hospitality, and her skills in business strategy, organizational effectiveness, change management, and talent acquisition bring a unique perspective to Executive Search and Organizational Strategy
This session is eligible for 0.75 clock hours towards CEM Recertification.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in English.
After you have completed the on-demand virtual session: select the session evaluation survey.-
Register
- Non-member - $79
- Member - Free!
- Freeman Member - Free!
- More Information
On-Demand Virtual Sessions
On-Demand Virtual Sessions: These sessions are available 24 hours a day 7 days a week for your professional development journey. Use the menu bar to select specific categories or you can use the search bar to filter through all products available. Once logged in to the IAEE Knowledge Hub, you'll be able to find all of the sessions you have registered for in the Menu Bar and select My Learning.
211 Results
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Contains 1 Component(s) Recorded On: 05/01/2026
Este video de 10 minutos ofrecerá a los participantes un recorrido por el IAEE Knowledge Hub y sus vastos recursos. This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources.
Este video de 10 minutos ofrecerá a los participantes un recorrido por el IAEE Knowledge Hub y sus vastos recursos. Tenga en cuenta que esta sesión tiene fines meramente informativos y no otorga horas lectivas válidas para la recertificación CEM.
This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources. Please note this session is for information purposes only and does not provide clock hours towards CEM recertification.
$i++ ?>Jody M. Shaw, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
Para ver la sesión: Una vez que haya ingresado a la sesión virtual en vivo o bajo demanda, seleccione el botón CC para activar los subtítulos en españo.
Una vez que haya completado la sesión virtual a demanda: seleccione la encuesta de evaluación de la sesión en español.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Spanish.
After you have completed the on-demand virtual session: select the session evaluation survey in Spanish.
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- Non-member - Free!
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Contains 1 Component(s) Recorded On: 05/01/2026
这段时长10分钟的视频将带领参与者浏览 IAEE 知识中心及其海量资源。 This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources.
这段时长10分钟的视频将带领参会者浏览 IAEE 知识中心及其丰富的资源。请注意,本次环节仅供信息参考,不计入 CEM 再认证所需的学时。
This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources. Please note this session is for information purposes only and does not provide clock hours towards CEM recertification.
$i++ ?>Jody M. Shaw, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
观看会议:进入直播或点播虚拟会议后,选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
完成点播虚拟课程后:选择中文、西班牙文或英文的课程评估调查。
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.-
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Contains 1 Component(s) Recorded On: 05/01/2026
This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources.
This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources. Please note this session is for information purposes only and does not provide clock hours towards CEM recertification.
$i++ ?>Jody M. Shaw, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
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Register
- Non-member - Free!
- Member - Free!
- Freeman Member - Free!
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Contains 3 Product(s)
由 Lisa Schulteis 主讲的 IAEE 大师系列证书课程:《面向大脑的活动设计》旨在帮助活动和展览专业人士更好地了解人们如何体验活动,以及设计决策如何影响人们在现场和虚拟环境中的参与度、记忆力和联系。该系列课程专注于以体验为导向的实用设计策略,将注意力、记忆力和社交互动方面的研究成果转化为实际的活动应用。 每节课都以前一节课为基础,引导学员了解活动体验的三个核心要素:注意力、记忆力和联系。每节课都穿插了微型休息时间,以帮助学员集中注意力、示范有效的设计并实时提升学习效果。每节线上课程时长 60 分钟,包含互动环节、反思和问答。学员可下载配套练习册,以辅助所有三节课的实践学习。完成全部三节课后,学员将获得结业证书和 3 个学时,可用于 CEM 再认证。 IAEE Master Series Certificate: Event Design for the Brain presented by Lisa Schulteis is designed to help event and exhibition professionals better understand how people experience events and how design decisions influence engagement, recall, and connection across live and virtual environments. The series focuses on practical, experience-driven design strategies that translate research on attention, memory, and social interaction into real-world event applications. Each session builds on the last, guiding participants through three core elements of event experience: attention, memory, and connection. Built-in micro breaks are integrated throughout each session to support focus, model effective design, and enhance learning in real time. Each virtual session is 60 minutes in length and includes interactive moments, reflection, and Q&A. A downloadable workbook supports applied learning across all three sessions. Upon completion of all three sessions participants will receive a certificate of completion and 3 Clock Hours toward CEM recertification
由 Lisa Schulteis 主讲的 IAEE 大师系列证书课程:《面向大脑的活动设计》旨在帮助活动和展览专业人士更好地了解人们如何体验活动,以及设计决策如何影响人们在现场和虚拟环境中的参与度、记忆力和联系。该系列课程专注于以体验为导向的实用设计策略,将注意力、记忆力和社交互动方面的研究成果转化为实际的活动应用。每节课都以前一节课为基础,引导学员了解活动体验的三个核心要素:注意力、记忆力和联系。每节课都穿插了微型休息时间,以帮助学员集中注意力、示范有效的设计并实时提升学习效果。每节虚拟课程时长 60 分钟,包含互动环节、反思和问答。学员可下载配套练习册,以辅助所有三节课的实践学习。完成全部三节课后,学员将获得结业证书和 3 个学时,可用于 CEM 再认证。IAEE 大师系列证书课程:《面向大脑的活动设计》面向 IAEE 会员开放,价格为 99 美元;非会员价格为 149 美元。
第一节:注意力设计:如何在不增加信息负荷的情况下保持参与者的专注度
在现代活动环境中,人们的注意力有限且容易被分散。本节将探讨人们如何处理信息和分配注意力,以及活动设计决策如何直接影响整个体验过程中的参与度。参与者将学习如何减少认知负荷、优化流程,以及如何设计能够支持持续注意力的议程和环境,而无需增加内容或复杂性。
学习目标
1. 解释注意力在现场和虚拟活动中的运作方式
2. 识别降低专注度和参与度的常见活动设计选择
3. 应用实用策略来支持持续注意力
4. 设计能够平衡刺激和恢复的议程和环节 课程中将穿插微型休息时间,以实时模拟支持注意力的设计。
第二场:记忆设计:打造令人难忘的活动
虽然活动通常传递大量信息,但其中很多内容会在体验结束后不久被遗忘。这是系列讲座的第二场,重点探讨记忆的形成方式,以及活动设计如何帮助人们回忆关键信息、重要时刻和体验。
参与者将探索活动结构、故事讲述、重复和感官线索如何影响记忆,并学习如何设计能够帮助重要信息在活动结束后依然深入人心的体验。
学习目标
1. 区分参与度和长期记忆
2. 识别有助于记忆和回忆的设计元素
3. 应用在不增加内容量的情况下强化记忆的技巧
4. 在活动、展览和体验中构建记忆锚点 本次讲座将融入记忆锚点微休息环节,以演示记忆策略的实际应用。
第三场:设计连接:活动如何建立信任、归属感和有意义的互动
连接是成功活动的核心。本次研讨会将探讨人们如何体验社交环境,以及活动设计如何影响信任、舒适度和参与度。参与者将学习布局、引导、节奏和互动设计如何影响与会者的归属感、参与度和参与意愿,以及这些因素如何影响活动的整体效果。
学习目标
1. 理解社交环境如何影响参与度和信任
2. 识别常见活动设计选择造成的互动障碍
3. 设计鼓励有意义连接的体验
4. 应用包容性策略,支持不同的参与方式。研讨会将穿插以连接为中心的小憩环节,以模拟互动和反思。
IAEE Master Series Certificate: Event Design for the Brain presented by Lisa Schulteis is designed to help event and exhibition professionals better understand how people experience events and how design decisions influence engagement, recall, and connection across live and virtual environments. The series focuses on practical, experience-driven design strategies that translate research on attention, memory, and social interaction into real-world event applications. Each session builds on the last, guiding participants through three core elements of event experience: attention, memory, and connection. Built-in micro breaks are integrated throughout each session to support focus, model effective design, and enhance learning in real time. Each virtual session is 60 minutes in length and includes interactive moments, reflection, and Q&A. A downloadable workbook supports applied learning across all three sessions. Upon completion of all three sessions participants will receive a certificate of completion and 3 Clock Hours toward CEM recertification. IAEE Master Series Certificate: Event Design For The Brain is available to IAEE Members $99 | Non-Members $149.
Session 1: Designing for Attention: How to Keep People Engaged Without Overloading Them
Attention is limited and easily disrupted in modern event environments. This session explores how people process information and allocate focus, and how event design decisions directly influence engagement throughout an experience. Participants will learn how to reduce cognitive overload, improve session flow, and design agendas and environments that support sustained attention without adding more content or complexity.
Learning Objectives
1. Explain how attention functions in live and virtual event settings
2. Identify common event design choices that reduce focus and engagement
3. Apply practical strategies to support sustained attention
4. Design agendas and sessions that balance stimulation and recovery Built-in micro breaks will be used throughout the session to model attention-supportive design in real time.
Session 2: Designing for Memory: Creating Events People Actually Remember
While events often deliver large volumes of information, much of it is forgotten shortly after the experience ends. This is the second session in the series and this session focuses on how memory is formed and how event design can support recall of key messages, moments, and experiences.
Participants will explore how session structure, storytelling, repetition, and sensory cues influence memory and learn how to design experiences that help important messages stick beyond the event itself.
Learning Objectives
1. Distinguish between engagement and long-term memory
2. Identify design elements that support retention and recall
3. Apply techniques that strengthen memory without increasing content volume
4. Build memory anchors into sessions, exhibits, and experiences Memory-anchoring micro breaks will be integrated to demonstrate retention strategies in practice.
Session 3: Designing for Connection: How Events Build Trust, Belonging, and Meaningful Interaction
Connection is central to successful events. This session explores how people experience social environments and how event design influences trust, comfort, and participation. Participants will learn how layout, facilitation, pacing, and interaction design affect whether attendees feel included, engaged, and willing to participate, and how these factors shape overall event outcomes.
Learning Objectives
1. Understand how social environments influence engagement and trust
2. Identify barriers to interaction created by common event design choices
3. Design experiences that encourage meaningful connection
4. Apply inclusive strategies that support different engagement styles. Connection-focused micro breaks will be embedded to model interaction and reflection.IAEE大师系列证书:大脑事件设计课程,完成所有课程内容后,可获得3个学时,用于CEM再认证。此外,学员还将获得结业证书。
IAEE Master Series Certificate: Event Design For The Brain is eligible for 3 Clock hours towards CEM recertification after successfully completing all session components. In addition participants will receive a certificate of completion.
请下载演示文稿资料,以便在会议期间同步跟随。
观看会议:进入直播或点播虚拟会议后,选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
完成点播虚拟课程后:选择中文、西班牙文或英文的课程评估调查。
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.
-
Register
- Non-member - $149
- Member - $99
- Freeman Member - $99
- More Information
-
Register
-
Contains 3 Product(s)
El Certificado de la Serie Maestra IAEE: Diseño de Eventos para el Cerebro, presentado por Lisa Schulteis, está diseñado para ayudar a los profesionales de eventos y exposiciones a comprender mejor cómo las personas experimentan los eventos y cómo las decisiones de diseño influyen en la participación, el recuerdo y la conexión en entornos presenciales y virtuales. La serie se centra en estrategias de diseño prácticas, basadas en la experiencia, que traducen la investigación sobre la atención, la memoria y la interacción social en aplicaciones reales para eventos. Cada sesión se basa en la anterior, guiando a los participantes a través de tres elementos fundamentales de la experiencia en eventos: atención, memoria y conexión. Se incluyen microdescansos a lo largo de cada sesión para fomentar la concentración, modelar un diseño eficaz y mejorar el aprendizaje en tiempo real. Cada sesión virtual tiene una duración de 60 minutos e incluye momentos interactivos, reflexión y preguntas y respuestas. Un cuaderno de ejercicios descargable apoya el aprendizaje aplicado en las tres sesiones. Al completar las tres sesiones, los participantes recibirán un certificado de finalización y 3 horas de reloj para la recertificación de CEM. IAEE Master Series Certificate: Event Design for the Brain presented by Lisa Schulteis is designed to help event and exhibition professionals better understand how people experience events and how design decisions influence engagement, recall, and connection across live and virtual environments. The series focuses on practical, experience-driven design strategies that translate research on attention, memory, and social interaction into real-world event applications. Each session builds on the last, guiding participants through three core elements of event experience: attention, memory, and connection. Built-in micro breaks are integrated throughout each session to support focus, model effective design, and enhance learning in real time. Each virtual session is 60 minutes in length and includes interactive moments, reflection, and Q&A. A downloadable workbook supports applied learning across all three sessions. Upon completion of all three sessions participants will receive a certificate of completion and 3 Clock Hours toward CEM recertification
El Certificado de la Serie Maestra IAEE: Diseño de Eventos para el Cerebro, presentado por Lisa Schulteis, está diseñado para ayudar a los profesionales de eventos y exposiciones a comprender mejor cómo las personas experimentan los eventos y cómo las decisiones de diseño influyen en la participación, el recuerdo y la conexión en entornos presenciales y virtuales. La serie se centra en estrategias de diseño prácticas, basadas en la experiencia, que traducen la investigación sobre la atención, la memoria y la interacción social a aplicaciones reales en eventos. Cada sesión se basa en la anterior, guiando a los participantes a través de tres elementos fundamentales de la experiencia en eventos: atención, memoria y conexión. Se incluyen microdescansos a lo largo de cada sesión para fomentar la concentración, modelar un diseño eficaz y mejorar el aprendizaje en tiempo real. Cada sesión virtual tiene una duración de 60 minutos e incluye momentos interactivos, reflexión y preguntas y respuestas. Un cuaderno de ejercicios descargable apoya el aprendizaje aplicado en las tres sesiones. Al completar las tres sesiones, los participantes recibirán un certificado de finalización y 3 horas de reloj para la recertificación CEM. El Certificado de la Serie Maestra IAEE: Diseño de Eventos para el Cerebro está disponible para miembros de la IAEE: $99 | No miembros: $149.
Sesión 1: Diseñando para la Atención: Cómo Mantener la Atención de las Personas sin Sobrecargarlas.
La atención es limitada y se interrumpe con facilidad en los entornos de eventos modernos. Esta sesión explora cómo las personas procesan la información y asignan su atención, y cómo las decisiones de diseño de eventos influyen directamente en la participación a lo largo de una experiencia. Los participantes aprenderán a reducir la sobrecarga cognitiva, mejorar el flujo de la sesión y diseñar agendas y entornos que fomenten la atención sostenida sin añadir más contenido ni complejidad.Objetivos de aprendizaje:
1. Explicar cómo funciona la atención en eventos presenciales y virtuales.
2. Identificar opciones comunes de diseño de eventos que reducen la concentración y la participación.
3. Aplicar estrategias prácticas para fomentar la atención sostenida.
4. Diseñar agendas y sesiones que equilibren la estimulación y la recuperación. Se utilizarán microdescansos integrados a lo largo de la sesión para modelar un diseño que fomente la atención en tiempo real.Sesión 2: Diseño para la memoria: Creación de eventos que la gente realmente recuerde.
Si bien los eventos suelen proporcionar grandes cantidades de información, gran parte de ella se olvida poco después de la experiencia. Esta es la segunda sesión de la serie y se centra en cómo se forma la memoria y cómo el diseño de eventos puede favorecer el recuerdo de mensajes, momentos y experiencias clave.Los participantes explorarán cómo la estructura de la sesión, la narración, la repetición y las señales sensoriales influyen en la memoria y aprenderán a diseñar experiencias que ayuden a que los mensajes importantes perduren más allá del evento en sí.
Objetivos de aprendizaje:
1. Distinguir entre la participación y la memoria a largo plazo.
2. Identificar los elementos de diseño que favorecen la retención y el recuerdo.
3. Aplicar técnicas que fortalezcan la memoria sin aumentar el volumen del contenido.
4. Incorporar anclajes de memoria en sesiones, exhibiciones y experiencias. Se integrarán microdescansos de anclaje de memoria para demostrar estrategias de retención en la práctica.Sesión 3: Diseñando para la Conexión: Cómo los Eventos Generan Confianza, Pertenencia e Interacción Significativa.
La conexión es fundamental para el éxito de los eventos. Esta sesión explora cómo las personas experimentan los entornos sociales y cómo el diseño de eventos influye en la confianza, la comodidad y la participación. Los participantes aprenderán cómo la disposición, la facilitación, el ritmo y el diseño de la interacción influyen en si los asistentes se sienten incluidos, comprometidos y dispuestos a participar, y cómo estos factores influyen en los resultados generales del evento.Objetivos de Aprendizaje:
1. Comprender cómo los entornos sociales influyen en la participación y la confianza.
2. Identificar las barreras a la interacción creadas por las decisiones comunes de diseño de eventos.
3. Diseñar experiencias que fomenten una conexión significativa.
4. Aplicar estrategias inclusivas que favorezcan diferentes estilos de participación. Se incorporarán microdescansos centrados en la conexión para modelar la interacción y la reflexión.IAEE Master Series Certificate: Event Design for the Brain presented by Lisa Schulteis is designed to help event and exhibition professionals better understand how people experience events and how design decisions influence engagement, recall, and connection across live and virtual environments. The series focuses on practical, experience-driven design strategies that translate research on attention, memory, and social interaction into real-world event applications. Each session builds on the last, guiding participants through three core elements of event experience: attention, memory, and connection. Built-in micro breaks are integrated throughout each session to support focus, model effective design, and enhance learning in real time. Each virtual session is 60 minutes in length and includes interactive moments, reflection, and Q&A. A downloadable workbook supports applied learning across all three sessions. Upon completion of all three sessions participants will receive a certificate of completion and 3 Clock Hours toward CEM recertification. IAEE Master Series Certificate: Event Design For The Brain is available to IAEE Members $99 | Non-Members $149.
Session 1: Designing for Attention: How to Keep People Engaged Without Overloading Them
Attention is limited and easily disrupted in modern event environments. This session explores how people process information and allocate focus, and how event design decisions directly influence engagement throughout an experience. Participants will learn how to reduce cognitive overload, improve session flow, and design agendas and environments that support sustained attention without adding more content or complexity.
Learning Objectives
1. Explain how attention functions in live and virtual event settings
2. Identify common event design choices that reduce focus and engagement
3. Apply practical strategies to support sustained attention
4. Design agendas and sessions that balance stimulation and recovery Built-in micro breaks will be used throughout the session to model attention-supportive design in real time.
Session 2: Designing for Memory: Creating Events People Actually Remember
While events often deliver large volumes of information, much of it is forgotten shortly after the experience ends. This is the second session in the series and this session focuses on how memory is formed and how event design can support recall of key messages, moments, and experiences.
Participants will explore how session structure, storytelling, repetition, and sensory cues influence memory and learn how to design experiences that help important messages stick beyond the event itself.
Learning Objectives
1. Distinguish between engagement and long-term memory
2. Identify design elements that support retention and recall
3. Apply techniques that strengthen memory without increasing content volume
4. Build memory anchors into sessions, exhibits, and experiences Memory-anchoring micro breaks will be integrated to demonstrate retention strategies in practice.
Session 3: Designing for Connection: How Events Build Trust, Belonging, and Meaningful Interaction
Connection is central to successful events. This session explores how people experience social environments and how event design influences trust, comfort, and participation. Participants will learn how layout, facilitation, pacing, and interaction design affect whether attendees feel included, engaged, and willing to participate, and how these factors shape overall event outcomes.
Learning Objectives
1. Understand how social environments influence engagement and trust
2. Identify barriers to interaction created by common event design choices
3. Design experiences that encourage meaningful connection
4. Apply inclusive strategies that support different engagement styles. Connection-focused micro breaks will be embedded to model interaction and reflection.El Certificado de la Serie Maestra IAEE: Diseño de Eventos para el Cerebro otorga 3 horas de reloj para la recertificación del CEM tras completar con éxito todos los componentes de la sesión. Además, los participantes recibirán un certificado de finalización.
IAEE Master Series Certificate: Event Design For The Brain is eligible for 3 Clock hours towards CEM recertification after successfully completing all session components. In addition participants will receive a certificate of completion.
Descargue los materiales de la presentación para seguirla durante la sesión.
Para ver la sesión: Una vez que haya ingresado a la sesión virtual en vivo o bajo demanda, seleccione el botón CC para activar los subtítulos en españo.
Una vez que haya completado la sesión virtual a demanda: seleccione la encuesta de evaluación de la sesión en español.
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Spanish.
After you have completed the on-demand virtual session: select the session evaluation survey in Spanish.
-
Register
- Non-member - $149
- Member - $99
- Freeman Member - $99
- More Information
-
Register
-
Contains 3 Product(s)
IAEE Master Series Certificate: Event Design for the Brain presented by Lisa Schulteis is designed to help event and exhibition professionals better understand how people experience events and how design decisions influence engagement, recall, and connection across live and virtual environments. The series focuses on practical, experience-driven design strategies that translate research on attention, memory, and social interaction into real-world event applications. Each session builds on the last, guiding participants through three core elements of event experience: attention, memory, and connection. Built-in micro breaks are integrated throughout each session to support focus, model effective design, and enhance learning in real time. Each virtual session is 60 minutes in length and includes interactive moments, reflection, and Q&A. A downloadable workbook supports applied learning across all three sessions. Upon completion of all three sessions participants will receive a certificate of completion and 3 Clock Hours toward CEM recertification
IAEE Master Series Certificate: Event Design for the Brain presented by Lisa Schulteis is designed to help event and exhibition professionals better understand how people experience events and how design decisions influence engagement, recall, and connection across live and virtual environments. The series focuses on practical, experience-driven design strategies that translate research on attention, memory, and social interaction into real-world event applications. Each session builds on the last, guiding participants through three core elements of event experience: attention, memory, and connection. Built-in micro breaks are integrated throughout each session to support focus, model effective design, and enhance learning in real time. Each virtual session is 60 minutes in length and includes interactive moments, reflection, and Q&A. A downloadable workbook supports applied learning across all three sessions. Upon completion of all three sessions participants will receive a certificate of completion and 3 Clock Hours toward CEM recertification. IAEE Master Series Certificate: Event Design For The Brain is available to IAEE Members $99 | Non-Members $149.
Session 1: Designing for Attention: How to Keep People Engaged Without Overloading Them - Available on-demand
Attention is limited and easily disrupted in modern event environments. This session explores how people process information and allocate focus, and how event design decisions directly influence engagement throughout an experience. Participants will learn how to reduce cognitive overload, improve session flow, and design agendas and environments that support sustained attention without adding more content or complexity.
Learning Objectives
1. Explain how attention functions in live and virtual event settings
2. Identify common event design choices that reduce focus and engagement
3. Apply practical strategies to support sustained attention
4. Design agendas and sessions that balance stimulation and recovery Built-in micro breaks will be used throughout the session to model attention-supportive design in real time.
16 April 2026 10:30-11:30 AM CST Session 2: Designing for Memory: Creating Events People Actually Remember
While events often deliver large volumes of information, much of it is forgotten shortly after the experience ends. This is the second session in the series and this session focuses on how memory is formed and how event design can support recall of key messages, moments, and experiences.
Participants will explore how session structure, storytelling, repetition, and sensory cues influence memory and learn how to design experiences that help important messages stick beyond the event itself.
Learning Objectives
1. Distinguish between engagement and long-term memory
2. Identify design elements that support retention and recall
3. Apply techniques that strengthen memory without increasing content volume
4. Build memory anchors into sessions, exhibits, and experiences Memory-anchoring micro breaks will be integrated to demonstrate retention strategies in practice.
23 April 2026 10:30-11:30 AM CST Session 3: Designing for Connection: How Events Build Trust, Belonging, and Meaningful Interaction
Connection is central to successful events. This session explores how people experience social environments and how event design influences trust, comfort, and participation. Participants will learn how layout, facilitation, pacing, and interaction design affect whether attendees feel included, engaged, and willing to participate, and how these factors shape overall event outcomes.
Learning Objectives
1. Understand how social environments influence engagement and trust
2. Identify barriers to interaction created by common event design choices
3. Design experiences that encourage meaningful connection
4. Apply inclusive strategies that support different engagement styles. Connection-focused micro breaks will be embedded to model interaction and reflection.IAEE Master Series Certificate: Event Design For The Brain is eligible for 3 Clock hours towards CEM recertification after successfully completing all session components. In addition participants will receive a certificate of completion.
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Register
- Non-member - $149
- Member - $99
- Freeman Member - $99
- More Information
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Register
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Contains 3 Component(s), Includes Credits Recorded On: 04/08/2026
La industria de los eventos no padece una «escasez de talento», sino un problema de relevancia. Los jóvenes profesionales no evitan nuestro sector por falta de interés, sino porque hemos fallado a la hora de articular con claridad el valor de una carrera en el ámbito de los eventos, de ofrecer vías de acceso creíbles y de brindar logros tempranos que justifiquen un compromiso a largo plazo. Las ferias de empleo, las pasantías y los paneles inspiradores no han resuelto el problema; en muchos casos, lo han agravado. Esta sesión presentará un estudio de caso sobre el «Annabelle Project», diseñado como respuesta directa a dicho fracaso. The events industry doesn’t have a “talent shortage.” It has a relevance problem. Young professionals aren’t avoiding our industry because they lack interest, they’re avoiding it because we’ve failed to clearly articulate the value of a career in events, provide credible on-ramps, and deliver early wins that justify long-term commitment. Career fairs, internships, and inspirational panels haven’t fixed the problem. In many cases, they’ve made it worse. This session will provide a case study into the Annabelle Project which was designed as a direct response to that failure.
La industria de los eventos no sufre una «escasez de talento», sino un problema de relevancia. Los jóvenes profesionales no evitan nuestra industria por falta de interés, sino porque hemos fallado a la hora de articular claramente el valor de una carrera en el sector de eventos, ofrecer vías de acceso creíbles y proporcionar logros tempranos que justifiquen un compromiso a largo plazo. Las ferias de empleo, las pasantías y los paneles inspiradores no han solucionado el problema; en muchos casos, lo han empeorado. Esta sesión presentará un estudio de caso sobre el «Annabelle Project», diseñado como respuesta directa a ese fracaso.
En esta sesión de 45 minutos —eminentemente práctica y basada en estudios de caso, sin teorías abstractas—, Warwick Davies desglosará cómo un modelo enfocado en la mentoría y la exposición al sector ha logrado transformar con éxito el interés del talento universitario —especialmente de estudiantes procedentes de HBCU (universidades históricamente negras) e Instituciones al Servicio de la Comunidad Hispana— en un compromiso firme con la industria. Esta sesión cuestiona la mentalidad convencional del «embudo de talento» (pipeline) y la sustituye por un sistema práctico y replicable para atraer, cualificar y retener a jóvenes profesionales que realmente se quedan en el sector. Si su organización se toma en serio el talento —y no solo la imagen pública—, esta sesión le ofrecerá una perspectiva diferente para pensar, tomar decisiones y actuar.
Objetivos de aprendizaje
- Diagnosticar por qué fracasan la mayoría de las iniciativas dirigidas a jóvenes profesionales e identificar los supuestos ocultos que sabotean los esfuerzos de reclutamiento y retención.
- Desglosar el modelo del «Annabelle Project» para comprender cómo la mentoría, el acceso y la rendición de cuentas generan un impulso profesional genuino, en lugar de un mero entusiasmo pasajero.
- Implementar un cambio de acción inmediata que aumente el valor percibido de una carrera en el sector de eventos para los jóvenes profesionales y fortalezca el retorno de la inversión (ROI) del talento a largo plazo.
Los seminarios web de la IAEE son gratuitos para los miembros y tienen un coste de 49 $ para los no miembros.
The events industry doesn’t have a “talent shortage.” It has a relevance problem. Young professionals aren’t avoiding our industry because they lack interest, they’re avoiding it because we’ve failed to clearly articulate the value of a career in events, provide credible on-ramps, and deliver early wins that justify long-term commitment. Career fairs, internships, and inspirational panels haven’t fixed the problem. In many cases, they’ve made it worse. This session will provide a case study into the Annabelle Project which was designed as a direct response to that failure.
In this 45-minute, no-theory, case-study-driven session, Warwick Davies breaks down how a focused mentorship and exposure model has successfully moved college-age talent, particularly students from HBCUs and Hispanic-Serving Institutions, from industry-curious to industry-committed. This session challenges conventional “pipeline” thinking and replaces it with a practical, repeatable system for attracting, qualifying, and retaining young professionals who actually stay. If your organization is serious about talent, not optics, this session will give you a different way to think, decide, and act.
Learning Objectives
- Diagnose why most young professional initiatives fail, and identify the hidden assumptions that sabotage recruitment and retention efforts.
- Deconstruct the Annabelle Project model to understand how mentorship, access, and accountability create real career momentum, not temporary enthusiasm.
- Implement one immediately actionable shift that increases the perceived value of an events career to young professionals and strengthens long-term talent ROI.
IAEE webinars are free to members and available to non-members for $49.
$i++ ?>Warwick Davies
Founder
The Annabelle Project
Warwick Davies is the Founder of The Annabelle Project and Principal of The Event Mechanic!, where he helps event organizers and sponsors increase revenue, relevance, and long-term value by fixing what events actually do for buyers, exhibitors, and talent. With more than two decades in the global events and exhibitions industry—including senior leadership roles at IDG World Expo and 15 years as Sponsorship Director at DATAVERSITY—Warwick has built, scaled, and repaired event businesses across multiple sectors. He has generated hundreds of millions in event revenue, launched new products, and advised CEOs on how to turn events from cost centers into strategic assets.
The Annabelle Project reflects his belief that talent pipelines should be designed with the same rigor as revenue models. Through mentorship, exposure, and accountability, the program creates measurable career outcomes for college-age students—particularly from HBCUs and Hispanic-Serving Institutions—while delivering tangible ROI to participating organizations. Warwick is known for his direct, no-theory approach and his willingness to challenge industry assumptions that no longer serve business or talent.
Esta sesión es elegible para obtener 0,75 horas de reloj para la recertificación de CEM.
This session is eligible to earn 0.75 clock hours towards CEM recertification.
Descargue los materiales de la presentación para seguirla durante la sesión.
Para ver la sesión: Una vez que haya ingresado a la sesión virtual en vivo o bajo demanda, seleccione el botón CC para activar los subtítulos en españo.
Una vez que haya completado la sesión virtual a demanda: seleccione la encuesta de evaluación de la sesión en español.
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Spanish.
After you have completed the on-demand virtual session: select the session evaluation survey in Spanish.
-
Register
- Non-member - $49
- Member - Free!
- Freeman Member - Free!
- More Information
-
Contains 3 Component(s), Includes Credits Recorded On: 04/08/2026
活动行业并不存在“人才短缺”的问题,而是缺乏相关性。年轻的专业人士并非因为缺乏兴趣而避开这个行业,而是因为我们未能清晰地阐明活动行业职业的价值,未能提供可靠的入门途径,也未能让他们看到足以支撑长期投入的早期成果。招聘会、实习机会和励志讲座并没有解决这个问题,在很多情况下,它们反而加剧了问题。本次会议将以安娜贝尔项目为例进行案例研究,该项目正是为了应对上述问题而设计的。 The events industry doesn’t have a “talent shortage.” It has a relevance problem. Young professionals aren’t avoiding our industry because they lack interest, they’re avoiding it because we’ve failed to clearly articulate the value of a career in events, provide credible on-ramps, and deliver early wins that justify long-term commitment. Career fairs, internships, and inspirational panels haven’t fixed the problem. In many cases, they’ve made it worse. This session will provide a case study into the Annabelle Project which was designed as a direct response to that failure.
活动行业并不存在“人才短缺”的问题,而是缺乏相关性。年轻的专业人士并非因为缺乏兴趣而避开这个行业,而是因为我们未能清晰地阐明活动行业职业的价值,未能提供可靠的入门途径,也未能让他们看到足以支撑长期投入的早期成果。招聘会、实习机会和励志讲座并没有解决这个问题,在很多情况下,它们反而加剧了问题。本次会议将以安娜贝尔项目为例进行案例研究,该项目正是为了应对上述问题而设计的。
在这场时长 45 分钟、不涉及理论、以案例研究为主导的研讨会中,沃里克·戴维斯 (Warwick Davies) 将深入剖析一个以导师制和实践机会为核心的模式如何成功地将大学年龄段的人才,特别是来自传统黑人大学 (HBCU) 和西班牙裔服务机构 (HSI) 的学生,从对行业充满好奇转变为全身心投入。本次研讨会将挑战传统的“人才储备”思维,并以一套切实可行、可复制的系统取而代之,用于吸引、筛选和留住真正愿意长期留任的年轻专业人才。如果您的组织真正重视人才而非表面功夫,那么本次研讨会将为您带来全新的思考、决策和行动方式。
学习目标
分析大多数青年专业人才培养计划失败的原因,并找出阻碍招聘和留任工作的潜在假设。
深入剖析安娜贝尔项目 (Annabelle Project) 的模式,了解导师制、机会获取和责任制如何创造真正的职业发展动力,而非昙花一现的热情。
实施一项可立即付诸行动的变革,提升年轻专业人才对活动策划职业的认知价值,并增强长期人才投资回报率。
IAEE 网络研讨会对会员免费,非会员需支付 49 美元才能参加。
The events industry doesn’t have a “talent shortage.” It has a relevance problem. Young professionals aren’t avoiding our industry because they lack interest, they’re avoiding it because we’ve failed to clearly articulate the value of a career in events, provide credible on-ramps, and deliver early wins that justify long-term commitment. Career fairs, internships, and inspirational panels haven’t fixed the problem. In many cases, they’ve made it worse. This session will provide a case study into the Annabelle Project which was designed as a direct response to that failure.
In this 45-minute, no-theory, case-study-driven session, Warwick Davies breaks down how a focused mentorship and exposure model has successfully moved college-age talent, particularly students from HBCUs and Hispanic-Serving Institutions, from industry-curious to industry-committed. This session challenges conventional “pipeline” thinking and replaces it with a practical, repeatable system for attracting, qualifying, and retaining young professionals who actually stay. If your organization is serious about talent, not optics, this session will give you a different way to think, decide, and act.
Learning Objectives
- Diagnose why most young professional initiatives fail, and identify the hidden assumptions that sabotage recruitment and retention efforts.
- Deconstruct the Annabelle Project model to understand how mentorship, access, and accountability create real career momentum, not temporary enthusiasm.
- Implement one immediately actionable shift that increases the perceived value of an events career to young professionals and strengthens long-term talent ROI.
IAEE webinars are free to members and available to non-members for $49.
$i++ ?>Warwick Davies
Founder
The Annabelle Project
Warwick Davies is the Founder of The Annabelle Project and Principal of The Event Mechanic!, where he helps event organizers and sponsors increase revenue, relevance, and long-term value by fixing what events actually do for buyers, exhibitors, and talent. With more than two decades in the global events and exhibitions industry—including senior leadership roles at IDG World Expo and 15 years as Sponsorship Director at DATAVERSITY—Warwick has built, scaled, and repaired event businesses across multiple sectors. He has generated hundreds of millions in event revenue, launched new products, and advised CEOs on how to turn events from cost centers into strategic assets.
The Annabelle Project reflects his belief that talent pipelines should be designed with the same rigor as revenue models. Through mentorship, exposure, and accountability, the program creates measurable career outcomes for college-age students—particularly from HBCUs and Hispanic-Serving Institutions—while delivering tangible ROI to participating organizations. Warwick is known for his direct, no-theory approach and his willingness to challenge industry assumptions that no longer serve business or talent.
本次课程可获得 0.75 个学时,用于 CEM 再认证。
This session is eligible to earn 0.75 clock hours towards CEM recertification.
观看会议:进入直播或点播虚拟会议后,选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
完成点播虚拟课程后:选择中文、西班牙文或英文的课程评估调查。
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.
-
Register
- Non-member - $49
- Member - Free!
- Freeman Member - Free!
- More Information
-
Contains 3 Component(s), Includes Credits Recorded On: 04/08/2026
The events industry doesn’t have a “talent shortage.” It has a relevance problem. Young professionals aren’t avoiding our industry because they lack interest, they’re avoiding it because we’ve failed to clearly articulate the value of a career in events, provide credible on-ramps, and deliver early wins that justify long-term commitment. Career fairs, internships, and inspirational panels haven’t fixed the problem. In many cases, they’ve made it worse. This session will provide a case study into the Annabelle Project which was designed as a direct response to that failure.
The events industry doesn’t have a “talent shortage.” It has a relevance problem. Young professionals aren’t avoiding our industry because they lack interest, they’re avoiding it because we’ve failed to clearly articulate the value of a career in events, provide credible on-ramps, and deliver early wins that justify long-term commitment. Career fairs, internships, and inspirational panels haven’t fixed the problem. In many cases, they’ve made it worse. This session will provide a case study into the Annabelle Project which was designed as a direct response to that failure.
In this 45-minute, no-theory, case-study-driven session, Warwick Davies breaks down how a focused mentorship and exposure model has successfully moved college-age talent, particularly students from HBCUs and Hispanic-Serving Institutions, from industry-curious to industry-committed. This session challenges conventional “pipeline” thinking and replaces it with a practical, repeatable system for attracting, qualifying, and retaining young professionals who actually stay. If your organization is serious about talent, not optics, this session will give you a different way to think, decide, and act.
Learning Objectives
- Diagnose why most young professional initiatives fail, and identify the hidden assumptions that sabotage recruitment and retention efforts.
- Deconstruct the Annabelle Project model to understand how mentorship, access, and accountability create real career momentum, not temporary enthusiasm.
- Implement one immediately actionable shift that increases the perceived value of an events career to young professionals and strengthens long-term talent ROI.
IAEE webinars are free to members and available to non-members for $49.
$i++ ?>Warwick Davies
Founder
The Annabelle Project
Warwick Davies is the Founder of The Annabelle Project and Principal of The Event Mechanic!, where he helps event organizers and sponsors increase revenue, relevance, and long-term value by fixing what events actually do for buyers, exhibitors, and talent. With more than two decades in the global events and exhibitions industry—including senior leadership roles at IDG World Expo and 15 years as Sponsorship Director at DATAVERSITY—Warwick has built, scaled, and repaired event businesses across multiple sectors. He has generated hundreds of millions in event revenue, launched new products, and advised CEOs on how to turn events from cost centers into strategic assets.
The Annabelle Project reflects his belief that talent pipelines should be designed with the same rigor as revenue models. Through mentorship, exposure, and accountability, the program creates measurable career outcomes for college-age students—particularly from HBCUs and Hispanic-Serving Institutions—while delivering tangible ROI to participating organizations. Warwick is known for his direct, no-theory approach and his willingness to challenge industry assumptions that no longer serve business or talent.
This session is eligible to earn 0.75 clock hours towards CEM recertification.
-
Register
- Non-member - $49
- Member - Free!
- Freeman Member - Free!
- More Information
-
Contains 3 Component(s), Includes Credits Recorded On: 04/01/2026
沟通是活动成功的关键。本次由 Swapcard 和 IAEE 工作人员带来的 45 分钟线上研讨会,将探讨如何通过精心设计的沟通方式,将注册与有意义的参与、参展商价值以及活动的长期成功联系起来。我们将以 IAEE 的 Expo! Expo! 2025 为例,分析清晰的指导、会前沟通和及时的提醒如何影响参会者和参展商在活动前、活动中和活动后的行为。学习如何构建战略框架,从而在整个活动周期内推动更高的参与度和更可衡量的成果。 沟通是活动成功的关键。本次由 Swapcard 和 IAEE 工作人员带来的 45 分钟线上研讨会,将探讨如何通过精心设计的沟通方式,将注册与有意义的参与、参展商价值以及活动的长期成功联系起来。我们将以 IAEE 的 Expo! Expo! 2025 为例,分析清晰的指导、会前沟通和适时的提醒如何影响参会者和参展商在活动前、活动中和活动后的行为。学习如何创建战略框架,从而在整个活动生命周期中释放更强的参与度和更可衡量的成果。
沟通是活动成功的关键。本次由Swapcard和IAEE工作人员带来的45分钟线上研讨会,将探讨如何通过精心设计的沟通,将注册转化为有意义的参与、提升参展商价值,并最终实现活动的长期成功。我们将以IAEE的Expo! Expo! 2025为例,分析清晰的指导、会前沟通以及适时的引导如何影响参会者和参展商在活动前、活动中和活动后的行为。学习如何构建战略框架,从而在整个活动周期内提升参与度并取得更可衡量的成果。
学习目标:
- 了解精心设计的沟通如何通过IAEE的Expo! Expo! 2025案例,影响参会者和参展商在整个活动周期内的行为。
- 学习如何构建战略沟通框架,整合清晰的指导、会前信息和适时的引导,以提升参会者的参与度和参展商的价值。
- 了解如何评估沟通策略在推动有效参与和活动长期成功方面的可衡量成果。
IAEE 网络研讨会面向会员免费开放,非会员需支付 49 美元。参加研讨会可获得 0.75 个学时,用于 CEM 再认证。
Communications is key to event success. This 45-minute virtual session with Swapcard and IAEE Staff explores how intentional communication design is what connects registration to meaningful participation, exhibitor value, and long-term event success. Using IAEE’s Expo! Expo! 2025 as a case study, we’ll examine how clear guidance, pre-event communications, and well-timed nudges shape attendee and exhibitor behavior before, during, and after the event. Learn how to create a strategic framework that unlocks stronger engagement and more measurable outcomes across the entire event lifecycle.
Learning Objectives:
- Find out how intentional communication design influences attendees and exhibitor behavior throughout the event lifecycle, using IAEE’s Expo! Expo! 2025 as a case study.
- Learn how to develop a strategic communication framework that integrates clear guidance, pre-event messaging, and timely nudges to enhance participant engagement and exhibitor value.
- Discover how to evaluate measurable outcomes of communication strategies in driving meaningful participation and long-term success of events.
IAEE webinars are free to members and available to non-members for $49. Eligible to earn 0.75 Clock Hour towards CEM recertification.
$i++ ?>Nicole Bowman, MBA, CEM-AP
Vice President of Marketing and Communications
IAEE
Nicole, with over 20 years of experience in event and marketing management, is the Vice President of Marketing and Communications for IAEE. She is responsible for developing and managing all marketing functions of IAEE including corporate branding and event marketing as well as creating and executing the comprehensive strategic marketing plan for all IAEE initiatives including chapter relations, membership, councils, events and advocacy initiatives.
$i++ ?>Beverly Elliot, CEM
Account Manager, Exhibitions and Sales
IAEE
Since 2005, Beverly Elliott, CEM, has been a cornerstone of the IAEE team. As Account Manager of Exhibitions and Sales, she specializes in fostering strong partner relationships and optimizing the exhibitor experience through her mastery of floor plan logistics and digital portals. Beverly’s unique background spanning membership, accounting, and sales allows her to navigate complex internal operations with ease. She is known for her meticulous attention to detail and her ability to align partner deliverables with organizational goals. Beverly has held the industry leading CEM designation since 2013.
$i++ ?>Kendra Black
Website Product Manager
Swapcard
Kendra Black is a Website Product Manager at Swapcard, where she leads web strategy, information architecture, and design systems for the revenue-first event management platform. With over a decade of experience in web and communication design across B2B SaaS, agencies, and nonprofits, she brings a practical perspective on how design decisions shape audience engagement and event outcomes.
完成课程后,学员可获得 0.75 个学时,可用于 CEM 再认证。
Upon completion, participants earn 0.75 clock hours that are eligible towards their CEM recertification.
请下载演示文稿资料,以便在会议期间同步跟随。
观看会议:进入直播或点播虚拟会议后,选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
完成点播虚拟课程后:选择中文、西班牙文或英文的课程评估调查。
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.
-
Register
- Non-member - $49
- Member - Free!
- Freeman Member - Free!
- More Information
To Register For a Virtual Session
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