Q: Where and how do I access a listing of online education, webinars, CEM courses or other educational recordings?

A: Go to learn.iaee.com, click Webinars to see a listing of all webinars in the system. You may also search by topic category, type of course, sort from new to old, etc.

Q: What is my log in Information to access educational content?

A: Typically, you will enter your email that is used for your IAEE membership and a password. Your default password is initially set up as your first name followed by your last name with no space between and all lower case (Example: susiejones) or you may have created your own personal password once you completed your initial log in. This is the information you use to log into the system. If you do not know your password, click on 'Forgot Password' on the login page and your password will be reset.

Q: How do I register to attend an IAEE live webinar or to register for a recorded session?

A: To register for a webinar, you will first need to log in at learn.iaee.com

• Click Log In
• Enter your log in information which is your email and password
• You should be using the email that is associated with your IAEE member account.
• Once in the system, go to Webinars and click Learn More
• Find the webinar of your choice and hover your mouse over the title
• Click Register
• Then click Complete Registration Now and follow the appropriate steps.
• If you are a nonmember, you will need to provide payment during this process.
• Once your registration is complete, a screen will pop up where you can print your receipt (an email confirmation will also be sent) or you can also View Product on that screen.

Q: Where do I find my IAEE Member Id # if needed?

A: Your IAEE Member ID is located on your Member Dashboard page once you log into the MemberLink portal. Once you are logged into MemberLink, you will see your member id at the top of the screen.

Q: What if I am not an IAEE member and want to access educational content?

A: Nonmembers can register for educational content for a specific fee which is notated on each webinar listing. As a nonmember, you must first have an IAEE account. To create an account, follow these steps:

• Click Log In
• Create an account using your email and create a password, along with completing the steps asked.
• Once you have created an account and have logged in, go to Webinars and click Learn More
• Find the webinar of your choice and hover your mouse over the title
• Click Register
• Then click Complete Registration Now and follow the appropriate steps.
• You will need to provide payment during this process.
• Once you have completed registration, a screen will pop up where you can print your receipt (an email confirmation will also be sent) or you can also View Product on that screen.

Q: How do I know I am registered?

A: You will receive a confirmation email for each session you have registered for. If you do not receive an email within the hour, check your spam/junk folder. You can also check your purchases by logging into your account and from the Dashboard side bar on the right, you can click My Learning. Here you will see a listing of all products that you are registered for. You may then click each listing to see you are registered and view various ty types of information. If you have registered for a course that is recorded and that has already taken place, you will be able to view the recording file by clicking on the Contents tab.

Q: How do I join a live webinar on the day of the webinar after I have registered?

A: When registering for a webinar, you should receive email confirmation of registration. On that email, the webinar product is listed and to the right of it, you will see an Add to Calendar link. As an alternative once you have registered, you can go to My Learning tab on the IAEE Knowledge Hub select the session your registered for and you'll see the option to test your computer and to Add to Calendar. Below is an example of what that would look like.

Once you select Add to Calendar it will add to your calendar of choice (Outlook, Google Calendar, ect) and on the day of the webinar you go to your calendar then select the link to join the live session. Or if you didn't save it to your calendar you can also go to the My Learning tab in the IAEE Knowledge Hub, login,  select the session name, and then click the link in the Contents tab to join the live session.

NOTE: Registrants are not allowed to join the live webinar until 5 minutes prior the webinar start time. If you click the link earlier, it will note that the webinar is not yet live. At 5 minutes till, if you do not see the JOIN button, you should refresh your screen and the JOIN button should appear, stating that you can now enter the live session.

Q: Where can I find my IAEE CE Transcript?

A: IAEE tracks and uploads CE credits for IAEE members only (this includes CE credits from in-person events, live webinars and viewed recordings). You must attend a session for a minimum of 30 minutes to receive credit or 50% of the session time if the session is more than 60 minutes.

Q: Why am I missing CE credits from a live webinar or recording that I viewed?

A: To receive CE credit, you must have attended a session for at least 30 minutes. If you do not see your credits, you may have not met the minimum time requirements. Minimum requirements: A minimum of 30 minutes must be completed to receive credit or 50% of the session time if the session is more than 60 minutes. If you have questions, you may contact education@iaee.com

Q: I have registered and I haven't seen my registration confirmation email? 

A: Your email may have rules set up, check your Spam folder. You will then want to add this email to your company's approved email list/whitelist since all of the emails from the IAEE Knowledge Hub will come from this email account: iaee@mail.elevate.gocadmium.com.