These sessions are designed to get staff up to speed with the events industry. Topics include foundational sessions on Workforce Development, networking, and an introduction to the events industry best practices. Once logged in to the IAEE Knowledge Hub, you'll be able to find all of the sessions you have registered for in the Menu Bar and select My Learning.
65 Results
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Contains 3 Component(s), Includes Credits Includes a Live Web Event on 09/16/2026 at 10:30 AM (CDT)
Disruptions during exhibitions and live events can quickly create communication challenges, operational confusion, and response delays across organizers, venues, vendors, exhibitors, and leadership teams. In this webinar, attendees will explore three practical ways event teams can strengthen emergency preparedness before an event begins. The session will focus on improving communication planning, clarifying decision-making responsibilities, and strengthening stakeholder alignment to help reduce confusion and improve response effectiveness during fast-moving situations. Designed for exhibition and event professionals, this webinar provides practical preparedness insights that attendees can apply to future events of all sizes.
Disruptions during exhibitions and live events can quickly create communication challenges, operational confusion, and response delays across organizers, venues, vendors, exhibitors, and leadership teams. In this webinar, attendees will explore three practical ways event teams can strengthen emergency preparedness before an event begins. The session will focus on improving communication planning, clarifying decision-making responsibilities, and strengthening stakeholder alignment to help reduce confusion and improve response effectiveness during fast-moving situations. Designed for exhibition and event professionals, this webinar provides practical preparedness insights that attendees can apply to future events of all sizes.
Learning Objectives:
1. Recognize practical ways to improve communication planning before a live event.
2. Identify steps event teams can take to clarify decision-making roles and escalation responsibilities in advance.
3. Explore ways to strengthen coordination and alignment between event stakeholders before disruptions occur.This session is free for IAEE Members and is $79 for non-members.
Bob Mellinger
President and Founder
Attainium Corporation
Bob Mellinger is the Founder and CEO of Attainium Corp, where he helps organizations improve preparedness by understanding how they coordinate, communicate, and make decisions during disruption. For more than 30 years, he has worked with associations, event organizations, credit unions, corporations, and other organizations to strengthen readiness through business continuity planning, facilitated exercises, workshops, and preparedness initiatives. Bob is a frequent speaker on preparedness, continuity, crisis response, and organizational coordination under pressure. He has delivered sessions for organizations including ASAE, IAEE, MPI, PCMA, credit union organizations, and numerous professional and trade associations, and has served as a guest lecturer at several universities. His work focuses on helping organizations surface operational realities before an incident exposes them, enabling leaders and teams to respond with greater clarity, confidence, and coordination.
This session is eligible for 0.75 clock hours towards CEM Recertification.
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Register
- Non-member - $79
- Member - Free!
- Freeman Member - Free!
- More Information
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Contains 1 Component(s) Recorded On: 05/01/2026
Este video de 10 minutos ofrecerá a los participantes un recorrido por el IAEE Knowledge Hub y sus vastos recursos. This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources.
Este video de 10 minutos ofrecerá a los participantes un recorrido por el IAEE Knowledge Hub y sus vastos recursos. Tenga en cuenta que esta sesión tiene fines meramente informativos y no otorga horas lectivas válidas para la recertificación CEM.
This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources. Please note this session is for information purposes only and does not provide clock hours towards CEM recertification.
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
Para ver la sesión: Una vez que haya ingresado a la sesión virtual en vivo o bajo demanda, seleccione el botón CC para activar los subtítulos en españo.
Una vez que haya completado la sesión virtual a demanda: seleccione la encuesta de evaluación de la sesión en español.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Spanish.
After you have completed the on-demand virtual session: select the session evaluation survey in Spanish.
-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - Free!
- More Information
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Register
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Contains 1 Component(s) Recorded On: 05/01/2026
这段时长10分钟的视频将带领参与者浏览 IAEE 知识中心及其海量资源。 This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources.
这段时长10分钟的视频将带领参会者浏览 IAEE 知识中心及其丰富的资源。请注意，本次环节仅供信息参考，不计入 CEM 再认证所需的学时。
This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources. Please note this session is for information purposes only and does not provide clock hours towards CEM recertification.
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - Free!
- More Information
-
Register
-
Contains 1 Component(s) Recorded On: 05/01/2026
This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources.
This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources. Please note this session is for information purposes only and does not provide clock hours towards CEM recertification.
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - Free!
- More Information
-
Register
-
Contains 3 Component(s), Includes Credits Recorded On: 03/26/2026
本次研讨会将向参与者介绍展览和活动行业。参与者将有机会向年轻的行业精英学习，深入了解这个充满活力的全球领域，在这里，创意、创新和商业相互交融，共同构建全球联系。与会者将探索活动和展览如何推动全球商业和创新。除了传统的活动策划之外，研讨会还将介绍从酒店服务到技术和运营等各种职业发展机会。参加本次研讨会，了解如何利用您现有的技能，开启通往多元化职业道路的大门。 This session will introduce participants to the exhibition and events industry. Participants will learn from young professionals more about the dynamic global field where creativity, innovation, and business collide to power connections worldwide. Attendees will discover how events and exhibitions drive global business and innovation. Career opportunities beyond traditional event planning, from hospitality to tech and operations. Join this session to learn how your current skills can open doors to a variety of dynamic career paths.
本次研讨会将向参与者介绍展览和活动行业。参与者将有机会向年轻的行业精英学习，深入了解这个充满活力的全球领域，在这里，创意、创新和商业相互交融，共同构建全球联系。与会者将探索活动和展览如何推动全球商业和创新。除了传统的活动策划之外，研讨会还将介绍从酒店服务到技术和运营等各种职业发展机会。参加本次研讨会，了解如何利用您现有的技能，开启通往多元化职业道路的大门。
学习目标：
- 活动和展览如何推动全球商业和创新。
- 超越传统活动策划的职业发展机会，涵盖酒店服务、科技和运营等领域。
- 如何利用您现有的技能开启多元化的职业道路。
This session will introduce participants to the exhibition and events industry. Participants will learn from young professionals more about the dynamic global field where creativity, innovation, and business collide to power connections worldwide. Attendees will discover how events and exhibitions drive global business and innovation. Career opportunities beyond traditional event planning, from hospitality to tech and operations. Join this session to learn how your current skills can open doors to a variety of dynamic career paths.
Learning Objectives:
- How events and exhibitions drive global business and innovation.
- Career opportunities beyond traditional event planning, from hospitality to tech and operations.
- Ways your current skills can open doors to a variety of dynamic career paths.
Brandon Peters
Account Manager, Corporate Engagement
EDUCAUSE
Brandon Peters is the Account Manager in Corporate Engagement for EDUCAUSE. Brandon helps organizations elevate their brand and thought leadership within the higher education technology community. At EDUCAUSE, I work with corporate partners to design sponsorship strategies that increase visibility and engagement with institutional IT leaders. Through conferences and digital programs, he connects organizations with their target audiences shaping the future of higher education technology. My work focuses on building relationships that develop into long-term partnerships between institutions and industry. Brandon is passionate about the power of events to bring people together, share ideas, and drive meaningful connections. He also enjoys supporting students and emerging professionals interested in careers in the events industry.
Skye Richardson, MGHM, CHIA
Event Coordinator
Georgia World Congress Center
Skye Richardson is an Event Coordinator at the Georgia World Congress Center (GWCC). Her role is to collaborate with event planners to plan, organize, and manage meetings, expos, and conferences of various sizes ranging from ballrooms to exhibit halls. She completed her Bachelor’s degree in Hospitality Administration in 2023 and Master's degree in Global Hospitality Management in 2024 at Georgia State University. In college, Skye was the Communications Chair and worked her way up to Vice President of the International Association of Exhibitions & Events (IAEE) Georgia State University Student Chapter. Additionally, she was a recipient of the IAEE Helen Brett Scholarship and selected to intern at the 2022 IAEE convention, Expo! Expo!
Abby Abdala Graham, CEM
Associate Director, Exhibits & Sponsorships
National Defense Industrial Association (NDIA)
Abby Abdala Graham, CEM has worked in the exhibitions and events industry for more than 10 years. She first discovered the industry while attending Johnson & Wales University, where she helped establish the IAEE Student Chapter. Through that chapter, she attended Expo! Expo! and made valuable industry connections that led to her first role after graduation. Abby has served as Associate Director of Exhibits and Sponsorships at the National Defense Industrial Association (NDIA) for the past eight years, where she focuses on sponsorship development and strategic partnership programs. She also recently joined The Deondo Company, creator of NOOK Event Pods—mobile meeting spaces designed for trade shows and events—as a Sales Consultant helping expand partnerships and market presence. Abby’s focus on sponsorship strategy and strategic planning has helped shape a well-rounded career in the exhibitions industry.
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
本次课程可获得 1 个学时，用于 CEM 再认证。
This session is eligible for 1 clock hours towards CEM Recertification.
请下载演示文稿资料，以便在会议期间同步跟随。
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.
-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - $79
- More Information
-
Contains 3 Component(s), Includes Credits Recorded On: 03/26/2026
Esta sesión presentará a los participantes la industria de exposiciones y eventos. Aprenderán de jóvenes profesionales sobre este dinámico sector global donde la creatividad, la innovación y los negocios se combinan para impulsar conexiones a nivel mundial. Descubrirán cómo los eventos y las exposiciones impulsan los negocios y la innovación a nivel global. Encontrarán oportunidades profesionales más allá de la planificación tradicional de eventos, desde la hospitalidad hasta la tecnología y las operaciones. Únase a esta sesión para descubrir cómo sus habilidades actuales pueden abrirle las puertas a diversas y dinámicas trayectorias profesionales. This session will introduce participants to the exhibition and events industry. Participants will learn from young professionals more about the dynamic global field where creativity, innovation, and business collide to power connections worldwide. Attendees will discover how events and exhibitions drive global business and innovation. Career opportunities beyond traditional event planning, from hospitality to tech and operations. Join this session to learn how your current skills can open doors to a variety of dynamic career paths.
Esta sesión presentará a los participantes la industria de exposiciones y eventos. Aprenderán de jóvenes profesionales sobre este dinámico sector global donde la creatividad, la innovación y los negocios se combinan para impulsar conexiones a nivel mundial. Descubrirán cómo los eventos y las exposiciones impulsan los negocios y la innovación a nivel global. Encontrarán oportunidades profesionales más allá de la planificación tradicional de eventos, desde la hospitalidad hasta la tecnología y las operaciones. Únase a esta sesión para descubrir cómo sus habilidades actuales pueden abrirle las puertas a diversas y dinámicas trayectorias profesionales.
Objetivos de aprendizaje:
- Cómo los eventos y las exposiciones impulsan los negocios y la innovación a nivel global.
- Oportunidades profesionales más allá de la planificación tradicional de eventos, desde la hostelería hasta la tecnología y las operaciones.
- Cómo tus habilidades actuales pueden abrirte las puertas a diversas trayectorias profesionales dinámicas.
This session will introduce participants to the exhibition and events industry. Participants will learn from young professionals more about the dynamic global field where creativity, innovation, and business collide to power connections worldwide. Attendees will discover how events and exhibitions drive global business and innovation. Career opportunities beyond traditional event planning, from hospitality to tech and operations. Join this session to learn how your current skills can open doors to a variety of dynamic career paths.
Learning Objectives:
- How events and exhibitions drive global business and innovation.
- Career opportunities beyond traditional event planning, from hospitality to tech and operations.
- Ways your current skills can open doors to a variety of dynamic career paths.
Brandon Peters
Account Manager, Corporate Engagement
EDUCAUSE
Brandon Peters is the Account Manager in Corporate Engagement for EDUCAUSE. Brandon helps organizations elevate their brand and thought leadership within the higher education technology community. At EDUCAUSE, I work with corporate partners to design sponsorship strategies that increase visibility and engagement with institutional IT leaders. Through conferences and digital programs, he connects organizations with their target audiences shaping the future of higher education technology. My work focuses on building relationships that develop into long-term partnerships between institutions and industry. Brandon is passionate about the power of events to bring people together, share ideas, and drive meaningful connections. He also enjoys supporting students and emerging professionals interested in careers in the events industry.
Skye Richardson, MGHM, CHIA
Event Coordinator
Georgia World Congress Center
Skye Richardson is an Event Coordinator at the Georgia World Congress Center (GWCC). Her role is to collaborate with event planners to plan, organize, and manage meetings, expos, and conferences of various sizes ranging from ballrooms to exhibit halls. She completed her Bachelor’s degree in Hospitality Administration in 2023 and Master's degree in Global Hospitality Management in 2024 at Georgia State University. In college, Skye was the Communications Chair and worked her way up to Vice President of the International Association of Exhibitions & Events (IAEE) Georgia State University Student Chapter. Additionally, she was a recipient of the IAEE Helen Brett Scholarship and selected to intern at the 2022 IAEE convention, Expo! Expo!
Abby Abdala Graham, CEM
Associate Director, Exhibits & Sponsorships
National Defense Industrial Association (NDIA)
Abby Abdala Graham, CEM has worked in the exhibitions and events industry for more than 10 years. She first discovered the industry while attending Johnson & Wales University, where she helped establish the IAEE Student Chapter. Through that chapter, she attended Expo! Expo! and made valuable industry connections that led to her first role after graduation. Abby has served as Associate Director of Exhibits and Sponsorships at the National Defense Industrial Association (NDIA) for the past eight years, where she focuses on sponsorship development and strategic partnership programs. She also recently joined The Deondo Company, creator of NOOK Event Pods—mobile meeting spaces designed for trade shows and events—as a Sales Consultant helping expand partnerships and market presence. Abby’s focus on sponsorship strategy and strategic planning has helped shape a well-rounded career in the exhibitions industry.
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
Esta sesión es elegible para 1 hora de reloj para la recertificación de CEM.
This session is eligible for 1 clock hours towards CEM Recertification.
Descargue los materiales de la presentación para seguirla durante la sesión.
Para ver la sesión: Una vez que haya ingresado a la sesión virtual en vivo o bajo demanda, seleccione el botón CC para activar los subtítulos en españo.
Una vez que haya completado la sesión virtual a demanda: seleccione la encuesta de evaluación de la sesión en español.
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Spanish.
After you have completed the on-demand virtual session: select the session evaluation survey in Spanish.
-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - $79
- More Information
-
Contains 3 Component(s), Includes Credits Recorded On: 03/26/2026
This session will introduce participants to the exhibition and events industry. Participants will learn from young professionals more about the dynamic global field where creativity, innovation, and business collide to power connections worldwide. Attendees will discover how events and exhibitions drive global business and innovation. Career opportunities beyond traditional event planning, from hospitality to tech and operations. Join this session to learn how your current skills can open doors to a variety of dynamic career paths.
This session will introduce participants to the exhibition and events industry. Participants will learn from young professionals more about the dynamic global field where creativity, innovation, and business collide to power connections worldwide. Attendees will discover how events and exhibitions drive global business and innovation. Career opportunities beyond traditional event planning, from hospitality to tech and operations. Join this session to learn how your current skills can open doors to a variety of dynamic career paths.
Learning Objectives:
- How events and exhibitions drive global business and innovation.
- Career opportunities beyond traditional event planning, from hospitality to tech and operations.
- Ways your current skills can open doors to a variety of dynamic career paths.
Brandon Peters
Account Manager, Corporate Engagement
EDUCAUSE
Brandon Peters is the Account Manager in Corporate Engagement for EDUCAUSE. Brandon helps organizations elevate their brand and thought leadership within the higher education technology community. At EDUCAUSE, I work with corporate partners to design sponsorship strategies that increase visibility and engagement with institutional IT leaders. Through conferences and digital programs, he connects organizations with their target audiences shaping the future of higher education technology. My work focuses on building relationships that develop into long-term partnerships between institutions and industry. Brandon is passionate about the power of events to bring people together, share ideas, and drive meaningful connections. He also enjoys supporting students and emerging professionals interested in careers in the events industry.
Skye Richardson, MGHM, CHIA
Event Coordinator
Georgia World Congress Center
Skye Richardson is an Event Coordinator at the Georgia World Congress Center (GWCC). Her role is to collaborate with event planners to plan, organize, and manage meetings, expos, and conferences of various sizes ranging from ballrooms to exhibit halls. She completed her Bachelor’s degree in Hospitality Administration in 2023 and Master's degree in Global Hospitality Management in 2024 at Georgia State University. In college, Skye was the Communications Chair and worked her way up to Vice President of the International Association of Exhibitions & Events (IAEE) Georgia State University Student Chapter. Additionally, she was a recipient of the IAEE Helen Brett Scholarship and selected to intern at the 2022 IAEE convention, Expo! Expo!
Abby Abdala Graham, CEM
Associate Director, Exhibits & Sponsorships
National Defense Industrial Association (NDIA)
Abby Abdala Graham, CEM has worked in the exhibitions and events industry for more than 10 years. She first discovered the industry while attending Johnson & Wales University, where she helped establish the IAEE Student Chapter. Through that chapter, she attended Expo! Expo! and made valuable industry connections that led to her first role after graduation. Abby has served as Associate Director of Exhibits and Sponsorships at the National Defense Industrial Association (NDIA) for the past eight years, where she focuses on sponsorship development and strategic partnership programs. She also recently joined The Deondo Company, creator of NOOK Event Pods—mobile meeting spaces designed for trade shows and events—as a Sales Consultant helping expand partnerships and market presence. Abby’s focus on sponsorship strategy and strategic planning has helped shape a well-rounded career in the exhibitions industry.
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
This session is eligible for 1 clock hours towards CEM Recertification.
-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - $79
- More Information
-
Contains 3 Component(s), Includes Credits Recorded On: 03/16/2026
¿Alguna vez te has sentido frustrado con otras personas y tiendes a verlas como "difíciles" en lugar de "diferentes"? Si es así, puede deberse simplemente a que sus preferencias y necesidades de comunicación son distintas a las tuyas. El éxito individual, de equipo y organizacional depende de la capacidad de las personas para trabajar juntas en relaciones de confianza y respeto, independientemente de sus estilos de comportamiento y preferencias de comunicación. Have you ever been frustrated with others and you tend to see them as “difficult” rather than “different”? If so, it might just be because their communication preferences and needs are different from yours. Individual, team and organizational success is dependent on the ability of people to work together in trusted and respectful relationships regardless of behavior styles and communication preferences.
¿Alguna vez te has sentido frustrado con otras personas y tiendes a verlas como "difíciles" en lugar de "diferentes"? Si es así, puede que sus preferencias y necesidades de comunicación sean distintas a las tuyas.
El éxito individual, de equipo y organizacional depende de la capacidad de las personas para trabajar juntas en relaciones de confianza y respeto, independientemente de sus estilos de comportamiento y preferencias de comunicación.
Ahora es el momento de descubrir tu "intención" frente a tu "impacto" con este programa que te ayudará a comprender los estilos de comportamiento. Explorarás la distinción crucial entre percibir a los demás como difíciles y reconocerlos simplemente como diferentes. Analizaremos cómo puedes manejar con gracia y eficacia para conectar y comunicarte mejor, fomentando así relaciones de confianza y respeto dentro de tu equipo y organización.
Después de participar en esta sesión, podrás:
Reconocer y valorar la diversidad en los estilos de comunicación, identificando las diferencias en la toma de decisiones, las preferencias ambientales, los contextos sociales y la orientación a la calidad.
Desarrollar estrategias para adaptarte y conectar mejor con personas que tienen diferentes preferencias de comunicación, facilitando colaboraciones más sólidas y productivas.
Descubra las habilidades necesarias para aprovechar las fortalezas de los diversos estilos de comunicación, mejorando así el trabajo en equipo y el éxito organizacional.Se puede obtener 1 hora de crédito para la recertificación CEM.
Have you ever been frustrated with others and you tend to see them as “difficult” rather than “different”? If so, it may be that their communication preferences and needs are different from yours.
Individual, team, and organizational success is dependent on the ability of people to work together in trusted and respectful relationships regardless of behavior styles and communication preferences.
Now is the time to discover your “intent” versus your “impact” with this behavior style enlightening program where you will explore the critical distinction between perceiving others as difficult versus acknowledging them as simply different. We’ll discuss how you can navigate with grace and effectiveness to connect and communicate more effectively, ultimately fostering trusted and respectful relationships within your team and organization.
After participating in this session, you will be able to:
- Recognize and appreciate diversity in communication styles by identifying differences in decision-making, environmental preferences, social settings, and quality orientation.
- Develop strategies to adapt and connect more effectively with individuals who have different communication preferences, facilitating stronger and more productive collaborations.
- Discover the skills needed to leverage the strengths of diverse communication styles, enhancing overall teamwork and organizational success.
Eligible to earn 1 Clock Hour towards CEM recertification.
Sharon Andrade
Founder
HLeadership
Sharon Andrade is a seasoned leader and highly regarded team development facilitator with over 30 years of experience transforming teams and elevating performance. Her passion for leader and team development accelerated during her eight years with The Effectiveness Institute, where she partnered with organizations across industries to boost engagement and effectiveness. Sharon is a certified DiSC® facilitator and practitioner of The Five Behaviors of a Cohesive Team®, with deep expertise in programs such as People Skills, Managing for Performance, and Leveraging Team Dynamics.
Before founding HLeadership, Sharon held senior executive roles including VP of Sales at the boutique brand, Staypineapple, SVP of Sales at Red Lion Hotels, Area Director at Hilton Worldwide, and Regional Sales Leader at American Express Corporate Services.
Esta sesión otorga 1 hora de crédito para la recertificación CEM.
This session is eligible to earn 1 clock hour towards CEM recertification.
Descargue los materiales de la presentación para seguirla durante la sesión.
Para ver la sesión: Una vez que haya ingresado a la sesión virtual en vivo o bajo demanda, seleccione el botón CC para activar los subtítulos en españo.
Una vez que haya completado la sesión virtual a demanda: seleccione la encuesta de evaluación de la sesión en español.
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Spanish.
After you have completed the on-demand virtual session: select the session evaluation survey in Spanish.
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Register
- Freeman Member - Free!
- Member - Free!
- Non-member - $79
- More Information
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Contains 3 Product(s)
This comprehensive group of sessions will enable you to learn about IAEE Member benefits, State of the Exhibitions and Events Industry, and Sustainability.
This group of sessions will enable you to learn about IAEE Member benefits, State of the Exhibitions and Events Industry, and Sustainability. After registering for this group of sessions, you'll find them in the My Learning tab in the menu bar. These sessions are free for IAEE Members.
Upon completion of each session, credit will be added to your transcript and 1 clock hour will be eligible for CEM recertification.
-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - $179
- More Information
-
Register
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Contains 3 Product(s)
这一系列内容丰富的课程将使您能够了解 IAEE 会员权益、展览和活动行业的现状以及可持续发展。 This comprehensive group of sessions will enable you to learn about IAEE Member benefits, State of the Exhibitions and Events Industry, and Sustainability.
这一系列内容丰富的课程将使您能够了解 IAEE 会员权益、展览和活动行业的现状以及可持续发展。注册参加这组课程后，您可以在菜单栏的“我的学习”选项卡中找到它们。
This comprehensive group of sessions is free for IAEE Members and will enable participants to learn about IAEE Member benefits, State of the Exhibitions and Events Industry, and Sustainability. After registering for this group of sessions, you'll find them in the My Learning tab in the menu bar.
每完成一次课程，学分将添加到您的成绩单中，并且 1 个课时将有资格获得 CEM 再认证。
Upon completion of each session, credit will be added to your transcript and 1 clock hour will be eligible for CEM recertification.
请下载演示文稿资料，以便在会议期间同步跟随。
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.
-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - $179
- More Information
-
Register
Starter Session Suggestions
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Contains 3 Component(s), Includes Credits Recorded On: 01/28/2026
In this webinar, we will delve into the various resources and benefits that come with your IAEE membership, empowering you to maximize your experience with the association. Whether you are a new member embarking on this journey or a returning member seeking to enhance your engagement, this webinar serves as a valuable starting point for the new year.
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Register
- Freeman Member - Free!
- Member - Free!
- Non-member - $79
- More Information
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Register
