问：IAEE知识中心现在启用了哪些新功能？

Q: What new features are now enabled on the IAEE Knowledge Hub?

答：菜单栏新增了以下类别供您选择：商业智能、商业战略、活动设计与运营、活动技术、市场营销、行业新人、销售与赞助。每场研讨会都会在直播和点播网络研讨会页面上显示相应的类别图标。这将有助于您快速找到适合自己的研讨会。

A: There are new categories to select from in the Menu Bar: Business Intelligence, Business Strategy, Event Design & Operations, Event Technology, Marketing, New To The Industry, Sales & Sponsorship. Each session will showcase which category graphic which can be seen when you are on the Live and On-Demand Webinar page. This will help ensure you are able to navigate to find the sessions that are right for you.

答：注册网络研讨会时，您会注意到有两个方框，参与者必须同意才能参加。其中一个方框注明“我同意不使用我的AI笔记工具”。这是出于IAEE数据隐私政策的考虑。另一个方框注明“我同意填写会议反馈调查”。这是为了确保我们的网络研讨会项目能够收集所有参与者（无论直播还是点播）的反馈，从而不断改进我们的网络研讨会项目。IAEE工作人员会阅读您提供的反馈，并将汇总结果提供给我们的演讲者，以帮助他们持续改进。

A: In order to register for a webinar you will notice there are a couple boxes that participants must agree to in order to attend. One of those boxes notes, I agree to not utilize my AI notetaker. The reason for this is due to our IAEE Data Privacy Policy. Another box notes, I agree to complete the session feedback survey. This is to ensure our webinar program has feedback loops from all participants that take session live or on-demand to be consistently improving our webinar program. IAEE staff read the feedback that is provided and also provide the summarized results to our presenters for their continued improvement.

问：在哪里以及如何访问在线教育、网络研讨会、CEM课程或其他教育录像的列表？

Q: Where and how do I access a listing of online education, webinars, CEM courses or other educational recordings?

答：请访问 Learn.iaee.com。您还可以按主题类别、课程类型搜索，按时间顺序（从最新到最旧）排序等等。

A: Go to Learn.iaee.com. You may also search by topic category, type of course, sort from new to old, etc. 

问：我需要哪些登录信息才能访问教育内容？

Q: What is my log in Information to access educational content?

答：通常情况下，您需要输入您注册IAEE会员时使用的邮箱地址和密码。如果您忘记了密码，请点击登录页面上的“忘记密码”，您的密码将被重置。

A: Typically, you will enter your email that is used for your IAEE membership and a password. If you do not know your password, click on 'Forgot Password' on the login page and your password will be reset.

问：如何注册参加 IAEE 在线直播研讨会或注册观看录播课程？

Q: How do I register to attend an IAEE live webinar or to register for a recorded session?

答：要注册网络研讨会，您首先需要登录 https://learn.iaee.com/webinars。

点击“登录”

输入您的登录信息，即您的电子邮件地址和密码

您应该使用与您的 IAEE 会员帐户关联的电子邮件地址。

如果您选择菜单栏中的“类别”选项卡，您将看到多个类别的研讨会可供选择。

找到您想要的网络研讨会，并将鼠标悬停在标题上

点击“注册”

然后点击“立即完成注册”并按照相应的步骤操作。

如果您不是会员，则需要在此过程中付款。

注册完成后，将弹出一个屏幕，您可以在该屏幕上打印收据（我们也会发送电子邮件确认），或者您也可以在该屏幕上查看产品。

A: To register for a webinar, you will first need to log in at https://learn.iaee.com/webinars.

• Click Log In
• Enter your log in information which is your email and password
• You should be using the email that is associated with your IAEE member account.
• If you select the category tab in the menu bar you will see several categories of sessions to choose from. 
• Find the webinar of your choice and hover your mouse over the title
• Click Register
• Then click Complete Registration Now and follow the appropriate steps.
• If you are a nonmember, you will need to provide payment during this process.
• Once your registration is complete, a screen will pop up where you can print your receipt (an email confirmation will also be sent) or you can also View Product on that screen.

问：如果我不是 IAEE 会员，但想要访问教育内容，该怎么办？

Q: What if I am not an IAEE member and want to access educational content?

答：非会员可以付费注册参加教育内容，费用在每个网络研讨会列表中均有标明。作为非会员，您必须先拥有一个 IAEE 帐户。要创建帐户，请按照以下步骤操作：

点击“登录”

使用您的电子邮件地址创建帐户并设置密码，同时完成提示步骤。

创建帐户并登录后，前往“网络研讨会”页面，点击“了解更多”

找到您选择的网络研讨会，并将鼠标悬停在标题上

点击“注册”

然后点击“立即完成注册”，并按照相应的步骤操作。

您需要在此过程中支付费用。

注册完成后，屏幕上会弹出一个窗口，您可以在该窗口中打印收据（我们也会发送电子邮件确认），或者您也可以在该窗口中查看产品。

A: Nonmembers can register for educational content for a specific fee which is notated on each webinar listing. As a nonmember, you must first have an IAEE account. To create an account, follow these steps:

• Click Log In
• Create an account using your email and create a password, along with completing the steps asked.
• Once you have created an account and have logged in, go to Webinars and click Learn More
• Find the webinar of your choice and hover your mouse over the title
• Click Register
• Then click Complete Registration Now and follow the appropriate steps.
• You will need to provide payment during this process.
• Once you have completed registration, a screen will pop up where you can print your receipt (an email confirmation will also be sent) or you can also View Product on that screen.

问：我如何知道我已经注册成功？

Q: How do I know I am registered?

答：您注册的每节课程都会收到一封确认邮件。如果您在一小时内没有收到邮件，请检查您的垃圾邮件/广告邮件文件夹，找到邮件后将其移至收件箱，并将发件人添加为已批准联系人。

您还可以登录 IAEE 知识中心帐户查看您的购买记录。在右侧的仪表盘侧边栏中，点击“我的学习”。在这里，您将看到所有已注册课程的列表。您可以点击每个列表查看您的注册状态以及各种类型的信息。如果您注册的课程已录制并已结束，您可以点击“内容”选项卡查看录制文件。

A: You will receive a confirmation email for each session you have registered for. If you do not receive an email within the hour, check your spam/junk folder and then once the email is found move it to your inbox and list the sender as an approved contact. 

You can also check your purchases by logging into your IAEE Knowledge Hub account and from the Dashboard side bar on the right, you can click My Learning. Here you will see a listing of all products that you are registered for. You may then click each listing to see you are registered and view various ty types of information. If you have registered for a course that is recorded and that has already taken place, you will be able to view the recording file by clicking on the Contents tab.

问：注册后，我如何才能在网络研讨会当天加入直播？

Q: How do I join a live webinar on the day of the webinar after I have registered?

答：网络研讨会开始前的步骤：注册网络研讨会后，您应该会收到一封注册确认邮件。邮件中会列出研讨会产品，在其右侧您会看到一个“添加到日历”链接。或者，您也可以在注册后访问 IAEE 知识中心的“我的学习”选项卡，选择您注册的研讨会，然后您会看到“测试您的计算机”和“添加到日历”选项。选择“添加到日历”后，研讨会将添加到您选择的日历（Outlook、Google 日历等）。以下是一个示例。

A: Steps Before the Live Webinar: When registering for a webinar, you should receive email confirmation of registration. On that email, the webinar product is listed and to the right of it, you will see an Add to Calendar link. As an alternative once you have registered, you can go to My Learning tab on the IAEE Knowledge Hub select the session your registered for and you'll see the option to test your computer and to Add to Calendar. Once you select Add to Calendar it will add to your calendar of choice (Outlook, Google Calendar, ect). Below is an example of what that would look like.

IAEE 知识中心提供通过 .ics 文件添加日历的功能。.ics 文件（iCalendar 文件）是一种通用的标准文本文件格式，用于在 Google 日历、Apple 日历和 Outlook 等不同应用程序之间共享日历事件、约会和任务。要从 Google 日历的会话登录页面使用“添加到日历”功能，请按照以下步骤操作：

The IAEE Knowledge Hub offers the Add Calendar Feature via ics files. An .ics file (iCalendar file) is a universal, standard text-based file format used to share calendar events, appointments, and tasks across different applications like Google Calendar, Apple Calendar, and Outlook. To utilize the Add To Calendar feature from the session landing page for Google Calendar please use these steps: 

导出事件后，您可以将其导入 Google 日历。您可以导入计算机上的 ICS 和 CSV 文件。

打开 Google 日历。

在右上角，点击“设置”。

点击“导入和导出”。

点击“从计算机选择文件”，然后选择您导出的文件。文件应以“ics”或“csv”结尾。

选择要将导入的事件添加到哪个日历。默认情况下，事件将导入到您的主日历。

点击“导入”。

如果您使用的是 ZIP 文件，请在计算机上找到并打开它。您会看到每个日历对应的 ICS 文件。将各个文件从 ZIP 文件中解压出来，然后分别导入每个 ICS 文件。

注意：如果您从 CSV 文件导入重复事件，它们可能不会以重复事件的形式显示，但它们会作为一系列一次性事件出现在您的日历中。

• After you've exported your events, you can import them into Google Calendar. You can import ICS and CSV files on a computer. 
• Open Google Calendar.
• In the top right, click Settings   Settings.
• Click Import & Export.
• Click Select file from your computer and select the file you exported. The file should end in "ics" or "csv".
•  Choose which calendar to add the imported events to. By default, events will be imported into your primary calendar.
• Click Import.
• If you're using a ZIP file, find it on your computer and open it. You'll see ICS files for each of your calendars. Take the individual files out of the ZIP file, and import each ICS file individually.
• Note: Repeating events might not show up that way if you import them from a CSV file, but they'll be on your calendar as a series of one-time events.

步骤：网络研讨会当天，请前往您的日历，然后点击链接加入直播。如果您尚未将链接保存到日历，也可以前往 IAEE 知识中心的“我的学习”选项卡，登录后选择研讨会名称，然后点击“内容”选项卡中的链接加入直播。注册者必须在网络研讨会开始前 5 分钟才能加入直播。如果您过早点击链接，系统会提示研讨会尚未开始。

Steps On the day of the Webinar: go to your calendar then select the link to join the live session. Or if you didn't save it to your calendar you can also go to the My Learning tab in the IAEE Knowledge Hub, login,  select the session name, and then click the link in the Contents tab to join the live session. Registrants are not allowed to join the live webinar until 5 minutes prior the webinar start time. If you click the link earlier, it will note that the webinar is not yet live.

参加在线研讨会的步骤：研讨会开始前 5 分钟，如果您没有看到“加入”按钮，请刷新页面，“加入”按钮应该会出现，并提示您现在可以参加在线会议。之后，Zoom 会弹出一个窗口，要求您输入姓名和邮箱地址（用于 IAEE 登录），以便系统根据您在学习管理系统 (LMS) 中的注册信息进行身份验证，确保网络安全，同时也方便 IAEE 工作人员在每位参与者参加完在线研讨会后准确更新他们的会议记录。

Steps For Entering The Live Webinar: At 5 minutes before the webinar start time, if you do not see the JOIN button, you should refresh your screen and the JOIN button should appear, stating that you can now enter the live session. From there you will see a Zoom window pop up asking for your name and email (that is used for the IAEE login) so the system can authenticate against the registration in the LMS for cyber security purposes and so IAEE staff can ensure each participant's transcript is accurately updated after attending the live webinar. 

问：网络研讨会会使用我的摄像头吗？

Q: Will the webinar utilize my video camera?

答：直播期间只有主讲人的摄像头会开启，所以参会者无需开启自己的摄像头。参会者可以在直播过程中使用聊天功能提问。本次网络研讨会使用 Zoom 平台，参会者可以在会议菜单栏选择“CC”按钮查看英文字幕，或者将字幕自动翻译成您选择的其他语言。

A: No only the presenter video cameras will be on during the live session so participants won't need to use their video cameras during the session. Participants will be able to utilize the chat during the live webinar to ask questions throughout the session. The webinars now utilize the Zoom platform therefore participants can select the CC button on their webinar menu bar to see Closed Captions in English or have the closed captions auto-translated into different languages of your choice. 

问：为什么我观看的直播网络研讨会或录播节目没有获得继续教育学分？

Q: Why am I missing CE credits from a live webinar or recording that I viewed?

答：要获得继续教育学分，您必须参加至少 30 分钟的课程。如果您没有看到学分，可能是因为您未达到最低时长要求。最低要求：必须至少完成 30 分钟的课程才能获得学分；如果课程时长超过 60 分钟，则必须完成课程时长的 50%。如有任何疑问，请联系 education@iaee.com。

A: To receive CE credit, you must have attended a session for at least 30 minutes. If you do not see your credits, you may have not met the minimum time requirements. Minimum requirements: A minimum of 30 minutes must be completed to receive credit or 50% of the session time if the session is more than 60 minutes. If you have questions, you may contact education@iaee.com

问：我已经注册了，但是没有收到注册确认邮件？

Q: I have registered and I haven't seen my registration confirmation email? 

答：您的电子邮件可能设置了规则，请检查您的垃圾邮件文件夹。然后，您需要将此电子邮件地址添加到公司的批准邮件列表/白名单中，因为来自 IAEE 知识中心的所有电子邮件都将来自此电子邮件帐户：iaee@mail.elevate.gocadmium.com。

A: Your email may have rules set up, check your Spam folder. You will then want to add this email to your company's approved email list/whitelist since all of the emails from the IAEE Knowledge Hub will come from this email account: iaee@mail.elevate.gocadmium.com.

问：在线研讨会/虚拟会议是否提供其他语言版本？

Q: Are the live webinar/ virtual sessions available in other languages? 

答：是的！网络研讨会虚拟会议在 Zoom 平台上举行，参与者可以选择“CC”按钮开启屏幕底部的字幕。您可以调整字幕的文字大小、颜色和背景色，以提高字幕的可见性。开启“CC”按钮后，您可以选择翻译选项，然后从菜单中选择您需要的语言。

以下语言支持翻译字幕，并且可以在大多数*所列语言之间进行翻译，适用于 Zoom 平台举办的在线网络研讨会/虚拟会议。请注意，除非在内容选项卡中特别注明，否则这些语言在平台上的点播会议中不可用。

A: Yes! The webinar virtual sessions are held on the Zoom platform and allow participants to select the CC button to turn on Closed Caption at the bottom of their screen. You can adjust the size and color of the Closed Caption text and background of text for higher contract visibility. Once the CC button is turned on you can then select the translate option and then select the language of your choice from the menu.  

The following languages are supported for translated captions and can be translated between most* of the listed languages for live webinar/virtual sessions hosted on Zoom. Please note these languages are not available for selection in the on-demand sessions on the platform unless specifically noted in the contents tab.

• Arabic 
• Bengali
• Cantonese
• Chinese (Traditional)
• Chinese (Simplified) 
• Czech 
• Danish
• Dutch
• English
• Estonian
• Finnish 
• French (Canada)
• French (France)
• German
• Hebrew
• Hindi
• Hungarian
• Indonesian
• Italian
• Japanese
• Korean
• Malay
• Persian 
• Polish
• Portuguese
• Romanian
• Russian
• Spanish
• Swedish
• Tagalog
• Tamil
• Telugu
• Thai
• Turkish 
• Ukrainian
• Vietnamese

问：我想提取我所有已完成课程的成绩单，以便提交给我所在单位的年度专业发展目标。请问我应该在哪里可以找到这份成绩单？

Q: I'd like to pull my transcript for all the sessions I've completed so I can submit it for my work's annual professional development goal. Where do I find that transcript?

答：您可以随时获取成绩单。以下是下载专业发展成绩单的三个步骤：

步骤 1) 登录 iaee.com；步骤 2) 选择“认证成绩单”或“我的认证/再认证成绩单”（视情况而定）；步骤 3) 点击认证名称，即可查看您已完成的完整成绩单。然后点击下载按钮。

A: You can pull your transcript any time of year. Below are the 3-steps to be able to download your professional development transcript:

Step 1) log into iaee.com Step 2) Select the certification transcript or My Certification/recertification transcript (depending on which is applicable) Step 3) From there click on the certification title and it will show the courses you've completed on the on the full transcript. Then select the download button. 

 

问：我对特定主题感兴趣，如何才能加入邮件列表，以便及时了解我感兴趣领域的相关课程？

Q: I'm interested in specific topics, how can I get added to the email list to know when the sessions are coming up that are in my area of interest?

答：登录 IAEE 知识中心后，您可以从菜单中看到并选择“个人资料”选项卡，或者直接访问 https://learn.iaee.com/profile。然后填写兴趣类别调查问卷（如下例所示），对每个主题选择 0（兴趣度低）到 5（兴趣度高）。您可以随时进行选择。请注意，如果您未登录，则菜单中不会显示“个人资料”页面。

A: Once logged into the IAEE Knowledge Hub, you will be able to see and select the Profile tab from the menu or go direct to https://learn.iaee.com/profile. Then fill out the Interest Categories Survey (as shown in the example below) by selecting 0= low level of interest to 5= high level of interest on each topic. You can go in and make selections at any time. Please note the Profile page will not appear in the menu if you are not logged on.