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Contains 1 Component(s) Recorded On: 05/01/2026
这段时长10分钟的视频将带领参与者浏览 IAEE 知识中心及其海量资源。 This 10 min video will provide participants with a tour of the IAEE Knowledge Hub and its vast resources.
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中文内容 (Content In Chinese)
IAEE Knowledge Hub 提供了一个统一平台，方便会员获取认证、与行业专家进行实时和按需虚拟专业发展培训，以及访问其他资源。每参加一次培训，您将获得相应的学分，这些学分可用于 CEM 认证的续期。
要利用这些丰富的资源，请登录IAEE知识中心。登录按钮位于右上角，单击“登录”，然后输入您的用户名和密码。在菜单栏中，您将看到“目录”选项，该选项展示了不同类别的会议，便于您快速访问。登录后，您可以在菜单栏中找到已注册的会议，并选择“我的学习”。
非会员可以按特定费用注册教育内容，具体费用请参见每个网络研讨会的列表。作为非会员，您必须先创建一个IAEE账户才能登录。如果您还没有IAEE账户，请点击此处。创建账户后，您将能够在IAEE知识中心注册研讨会。
The IAEE Knowledge Hub provides one location for members to access certifications, live and on-demand virtual professional development sessions with subject matter experts, and additional resources. Each session attended will provide credits which can be applied toward your recertification if you are a CEM.
To utilize these vast resources: log into to the IAEE Knowledge Hub. The login button is located in the top right corner, select login then enter your username and password. In the menu bar you will see the Catalog option, which showcases different categories of sessions for easy access. Once logged in to the IAEE Knowledge Hub, you'll be able to find all of the sessions you have registered for in the Menu Bar and select My Learning.
Non-members: can register for educational content for a specific fee which is notated on each webinar listing. As a non-member, you must first have an IAEE account to be able to log in, click here if you don't have an IAEE account already. Once you've got an account you'll be able to register for the sessions in the IAEE Knowledge Hub.
78 Results
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Contains 3 Component(s), Includes Credits Recorded On: 11/04/2026
在职业生涯早期，建立良好的声誉不仅仅在于出色地完成工作，更在于让他人了解你能带来的价值。“彰显自身价值”（Own Your Value）是一场互动式网络研讨会，专为职场新人及展览与活动行业的新晋从业者设计，旨在帮助他们更有意识地进行职业定位。参与者将学习如何发掘并展示自身优势、打造真实的个人品牌、提升行业知名度，以及建立有意义的职业人脉。 Early in your career, building a strong reputation is about more than doing great work. It’s also about making sure others understand the value you bring to the table. Own Your Value is an interactive webinar designed for emerging professionals and those newer to the exhibitions and events industry who want to become more intentional about how they position themselves professionally. Participants will explore how to identify and communicate their strengths, build an authentic personal brand, increase their visibility within the industry, and create meaningful professional connections.
在职业生涯早期，建立良好的声誉不仅仅在于出色地完成工作，更在于确保他人了解你能带来的价值。“掌控你的价值”（Own Your Value）是一场互动式网络研讨会，专为职场新人及展览与活动行业的新从业者设计，旨在帮助他们更有意识地进行职业定位。参与者将学习如何发掘并阐述自身优势，打造真实的个人品牌，提升行业知名度，并建立有意义的职业人脉。本次研讨会还将探讨一个在职业生涯早期常令人感到棘手的话题：谈判。从薪资与晋升讨论，到评估工作邀约及处理基础合同事宜，参与者将掌握实用策略，学会如何自信且专业地为自己争取权益。通过真实案例、反思练习和实用工具，与会者将获得充分准备，能够掌控并清晰传达自身价值，从而为职业发展的下一步争取机遇。
学习目标：
明确并阐述职业价值：通过梳理优势、技能和经验，构建真实且令人印象深刻的个人品牌。
运用实用策略强化职业定位与知名度：包括优化领英（LinkedIn）形象、拓展人脉、建立关系网络以及有效传达个人贡献。
为薪资、工作邀约及基础合同谈判做好准备：通过评估自身价值、明确优先事项、提出有见地的问题，以及自信且专业地表达诉求。Early in your career, building a strong reputation is about more than doing great work. It’s also about making sure others understand the value you bring to the table. Own Your Value is an interactive webinar designed for emerging professionals and those newer to the exhibitions and events industry who want to become more intentional about how they position themselves professionally. Participants will explore how to identify and communicate their strengths, build an authentic personal brand, increase their visibility within the industry, and create meaningful professional connections. The session will also tackle a topic that can feel intimidating early in your career: negotiation. From discussing salary and promotions to reviewing job offers and navigating basic contract conversations, participants will learn practical strategies for advocating for themselves with confidence and professionalism. Through real-world examples, reflection exercises and actionable tools, attendees will leave better equipped to own their value, communicate it clearly and advocate for what comes next.
Learning Objectives:
- Identify and articulate their professional value by defining the strengths, skills and experiences that contribute to an authentic and memorable personal brand.
- Apply practical strategies to strengthen their professional positioning and visibility, including LinkedIn presence, networking, relationship-building and communicating their contributions effectively.
- Prepare for salary, job-offer and basic contract negotiations by researching their value, identifying priorities, asking informed questions and communicating requests with confidence and professionalism.
Necoya L. Tyson, CEM-AP, CGMP, CCEP
Senior Director of Conventions
National Safety Council
Necoya Tyson is an accomplished association executive and event industry leader with more than 20 years of experience developing and delivering conferences, exhibitions, sponsorship programs, and strategic initiatives for national and international organizations.
She currently serves as Senior Director of Conventions for the National Safety Council (NSC), where she leads the strategy, planning, and execution of the organization's premier meetings and events, including the renowned Safety Congress & Expo, one of the world's largest annual safety conferences and exhibitions. In this role, she oversees convention operations, exhibition management, sponsorship strategy, and cross-functional collaboration to deliver exceptional experiences that advance NSC's mission of saving lives and preventing injuries.
In addition to her role at NSC, Necoya is the Founder and Chief Executive Officer of Lightsey Event Solutions, an award-winning event management firm specializing in conference management, trade shows, exhibitions, sponsorship strategy, and event consulting for associations and nonprofit organizations. Since founding the company in 2019, she has led successful meetings and conventions across the United States while earning a reputation for operational excellence, innovation, and collaborative leadership.
A respected leader within the meetings and events profession, Necoya has served as an International Association of Exhibitions and Events (IAEE) Certified in Exhibition Management (CEM) faculty member since 2017, teaching exhibition and event management courses throughout the United States and internationally. She currently serves on the IAEE International Board of Directors, where she contributes to advancing the exhibitions and events industry through strategic leadership and governance.
Necoya holds the Certified in Exhibition Management – Advanced Professional (CEM-AP), Certified Government Meeting Professional (CGMP), and Certified Corporate Event Planner (CCEP) designations. She is widely recognized for her expertise in convention operations, exhibition management, sponsorship development, strategic planning, and volunteer leadership.
Passionate about creating meaningful experiences and developing future industry leaders, Necoya is known for fostering collaboration, driving innovation, and building partnerships that strengthen organizations and the communities they serve.
本次课程可计入0.75个学时，用于CEM资格证书的重新认证。
This session is eligible for 0.75 clock hour towards CEM recertification.
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.-
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- Freeman Member - Free!
- Member - Free!
- Non-member - $79
- IAEE Member Supplier - Free!
- IAEE Member Organizer - Free!
- Freeman Member Supplier - Free!
- Non-member Supplier - $79
- Non-member Organizer - $79
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Contains 39 Component(s), Includes Credits Recorded On: 10/16/2026
做好职业准备，提升就业竞争力。本“会展行业从业准备课程”将涵盖《展会艺术》（The Art of Show）各章节内容，并介绍会展行业的关键术语与概念。课程包含一项评估环节，旨在考察进入会展与活动行业所需的必备职场技能。无论您是应届毕业生还是对该行业感兴趣的人士，本课程均专为会展与活动行业经验在0至2年之间的学员量身打造。 Ensure that you are career ready and boost your employability. This Exhibitions Industry Workforce Ready Course will introduce each chapter for The Art of Show and exhibitions industry key terms and concepts. The course will include an assessment to measure the essential workplace skills necessary to enter the exhibitions and events industry. Whether you are a student graduating or are interested in the industry, this course is designed specifically for participants with 0-2 years of experience in the exhibitions and events industry.
做好职业准备，提升就业竞争力。本“会展行业从业准备课程”（Exhibitions Industry Workforce Ready Course）将介绍《展会艺术》（*The Art of the Show*）一书的各章节内容，以及会展行业的关键术语与概念。课程包含一项评估，旨在考察进入会展与活动行业所需的必备职场技能。无论您是应届毕业生还是对该行业感兴趣的人士，本课程均专为会展与活动行业从业经验在0至2年之间的人员量身打造。
本课程包含教材《展会艺术：会展管理概论》（*The Art of the Show: An Introduction to the Study of Exhibition Management*）第六版的电子版。该书由会展行业专业人士为行业从业者及学生编写，涵盖了展会策划、平面布局设计、安全与安保、场地考量等多个方面的内容。课程包含“从业准备评估”（Workforce Ready Assessment），该评估由175道试题组成，内容基于《展会艺术》一书，且各章节视频中会对相关关键概念进行回顾。该评估由会展与活动行业的学术界专家设计，并参考了美国劳工部就业与培训管理局（ETA）制定的“酒店、旅游与活动行业胜任力模型”中的能力标准。顺利通过评估后，您将获得“从业准备证书”及电子徽章。此外，修完本证书课程还可获得3小时的CEM（注册会展经理）认证续期学时。
本课程费用为：IAEE会员119美元，非会员179美元。
Ensure that you are career ready and boost your employability. This Exhibitions Industry Workforce Ready Course will introduce each chapter for The Art of Show and exhibitions industry key terms and concepts. The course will include an assessment to measure the essential workplace skills necessary to enter the exhibitions and events industry. Whether you are a student graduating or are interested in the industry, this course is designed specifically for participants with 0-2 years of experience in the exhibitions and events industry.
A digital copy of The Art of the Show: An Introduction to the Study of Exhibition Management 6th Edition textbook is included in this course. It is written by exhibition industry professionals for the industry and students including sections on exhibition planning, floor plan design, safety and security, venue considerations and more. The Workforce Ready Assessment is included in this course and is comprised of 175 questions which are based on the content in The Art of the Show and key concepts are reviewed in the videos for each chapter. The assessment was designed by academia in the exhibitions and events industry and supported by competencies found in the Employment and Training Administration (ETA) Hospitality, Tourism, and Events Competency Model through the U.S. Department of Labor. Upon successful completion of the Workforce Ready Assessment, you will receive a Workforce Ready certificate and digital badge. In addition, this Certificate Course is eligible for 3 clock hours towards CEM recertification.
This course is $119 USD for IAEE members and $179 USD for non-members.
符合资格，可获得 3 小时的 CEM 再认证学时。
Eligible to earn 3 clock hours towards CEM recertification.
参与者必须下载《Art of the Show》资料，阅读每一章节，并观看相应的视频。每章均提供可选的信息图表供下载，以帮助巩固关键术语和概念。课程结束时将进行“职场就绪评估测验”（Workforce Ready Assessment Quiz）。参与者必须达到至少 70% 的正确率，方可解锁“职场就绪结业证书”及可下载的“职场就绪”数字徽章。
Participants must download the Art of the Show, read each chapter, and then watch each chapter's video. Each chapter will have an optional infographic to download to help reinforce the key terms and concepts. The Workforce Ready Assessment Quiz will be at the end of the course. Participants must pass by at least 70% in order to unlock the Workforce Ready Certificate of Completion and the downloadable Workforce Ready digital badge.
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- Freeman Member - $119
- Member - $119
- Non-member - $179
- IAEE Member Supplier - $119
- IAEE Member Organizer - $119
- Freeman Member Supplier - $119
- Non-member Supplier - $179
- Non-member Organizer - $179
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Contains 3 Component(s), Includes Credits Recorded On: 10/28/2026
在当今竞争激烈的展会环境中，要在展厅内脱颖而出，对于建立有价值的业务联系及实现投资回报最大化至关重要。欢迎参加我们这场充满活力的45分钟网络研讨会，我们将分享一系列富有创意且切实可行的展位互动与活动策划方案，助您吸引参会者、激发交流并留下深刻印象。无论您是经验丰富的参展商、活动组织者，还是初涉展会界的新人，都能在此发掘行之有效的策略，为展位体验注入活力，利用技术手段打造难忘的互动，从而将访客转化为潜在客户与实际买家。提升您的参展形象，将展位互动体验提升至全新高度！ In today’s competitive trade show landscape, standing out on the exhibit floor is essential to drive meaningful connections and maximize your return on investment. Join us for a dynamic 45-minute webinar packed with creative and actionable exhibitor booth activation ideas and event activation experiences designed to attract attendees, spark conversations, and leave a lasting impression. Whether you’re a seasoned exhibitor, event organizer, or new to the trade show world, discover proven strategies to energize your booth experience, leverage technology, and create memorable interactions that convert visitors into leads and customers. Elevate your presence and take your booth activation to the next level!
在当今竞争激烈的展会环境中，要在展厅内脱颖而出，对于建立有价值的联系及最大化投资回报至关重要。欢迎参加这场充满活力的45分钟网络研讨会，我们将分享一系列富有创意且切实可行的展位互动与活动策划方案，助您吸引参会者、引发交流并留下深刻印象。无论您是经验丰富的参展商、活动组织者，还是初涉展会界的新人，都能在此发掘行之有效的策略，为展位体验注入活力，利用科技手段，打造难忘的互动体验，从而将访客转化为潜在客户及实际客户。提升您的参展形象，将展位互动体验提升至新高度！
学习目标：
- 探索创意互动理念：学习各种能够吸引眼球并鼓励参会者积极参与的创新构思与主题。
- 利用科技与互动工具：了解增强现实（AR）、游戏化元素及社交媒体整合等互动技术如何提升展位体验。
- 优化展位布局与人员互动：掌握展位设计与团队互动技巧的最佳实践，促进有意义的交流并有效挖掘潜在客户。
In today’s competitive trade show landscape, standing out on the exhibit floor is essential to drive meaningful connections and maximize your return on investment. Join us for a dynamic 45-minute webinar packed with creative and actionable exhibitor booth activation ideas and event activation experiences designed to attract attendees, spark conversations, and leave a lasting impression. Whether you’re a seasoned exhibitor, event organizer, or new to the trade show world, discover proven strategies to energize your booth experience, leverage technology, and create memorable interactions that convert visitors into leads and customers. Elevate your presence and take your booth activation to the next level!
Learning Objectives:
- Explore Creative Activation Concepts: Learn a variety of innovative ideas and themes that capture attention and encourage attendee participation.
- Leverage Technology and Engagement Tools: Understand how interactive tech such as AR, gamification, and social media integrations can enhance your booth experience.
- Optimize Booth Layout and Staff Interaction: Gain best practices for booth design and team engagement techniques that foster meaningful conversations and lead generation.
Elizaveta Golikova
Executive Consultant
ET Global
Elizaveta Golikova has been part of the trade show and experiential marketing industry since 2008, building a career that spans both exhibit houses and general contractors, with experience in project management, account management, operations, and business development. In her last leadership role, Elizaveta was a Regional Director of Business Development at Freeman, where she led a team of Business Development Managers. Throughout her career, Elizaveta found that her greatest passion lies in working directly with exhibitors, understanding their business objectives, helping them navigate the complexities of exhibiting, and identifying creative ways to turn their trade show presence into meaningful business results. That passion ultimately led her to her current role as Executive Consultant with ET Global, where she draws on nearly two decades of industry experience to help exhibitors maximize the value of their trade show programs.
Working closely with B2B organizations, Elizaveta helps clients translate their goals into creative exhibit strategies and custom environments. Leveraging ET Global’s custom design and build capabilities, she guides exhibitors from defining objectives and developing the right creative approach through bringing that vision to life on the show floor. Her approach goes beyond simply building a booth, focusing on how strategy, design, and execution can work together to strengthen the brand experience and drive measurable ROI. Elizaveta holds a master’s degree in Hospitality from UNLV and has called Las Vegas home for 20 years. She is an active member of the trade show and events community and serves on the Board of Directors of the EDPA Las Vegas Chapter.
Matt Beck
Executive Vice President, Creative
Exhibitus Inc.
Matt Beck is an award-winning experiential creative leader with nearly 15 years shaping high-impact experiences for brands including Toshiba, Deloitte, and Snowflake. A former yacht designer, he leads creative teams to turn audience and brand insight into experiences that influence human behavior in meaningful, measurable ways. Outside the studio, Matt is a husband, father of three, basketball coach and mentor who can still dunk on a good day, serial DIYer, and enthusiastic cook—when his wife lets him.
Josh Frisbie
VP of Creative
Hamilton
For over 20 years, Josh Frisbie has led Hamilton’s award-winning multi-disciplinary creative team, focusing on magnifying customer brands through unique immersive experiences. Frisbie oversees Hamilton's in-house creative experiential studio, StudioH. Under his leadership, StudioH develops campaigns and experiences designed to evoke emotional connectivity with audiences, driving exceptional outcomes. Frisbie maintains a deliberate emphasis on desired customer outcomes and understands how innovative design can support achieving those outcomes. He challenges his creative team and Hamilton’s customers to go the extra mile and stand out with innovative strategy and design, ensuring that Hamilton remains a leader in delivering memorable solutions. In recognition of his outstanding contributions, Josh received the 2024 EDPA Designer of the Year Award. He is also a frequent contributor to industry articles and a sought-after speaker at industry events.
Patrick Loftus
Strategy, Insights, & Research Director
Freeman
Patrick joined Freeman in May 2023 and serves as a Sr. Director of Strategy and Insights. His work focuses on thought leadership research deliverables based on event attendees, exhibitors, and event organizer feedback. He also leads client-specific growth strategy projects. As part of his responsibilities, he conducts addressable market, competitor event, and cohort-specific community needs evaluations to identify unmet attendee and exhibitor needs. Patrick is an experienced manager of survey research, research-based interviews, and data services with a history of working with executives and other functional leaders at Fortune 500 companies and leading trade associations.
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci
Director of Learning Experiences
IAEE
Jody M. Shaw, CMP, CEM, PMP, MS, Prosci, is the Director of Learning Experiences for the International Association of Exhibitions and Events (IAEE). She joined IAEE in June 2025 and she is responsible for educational logistics for webinars and annual conferences. She oversees the IAEE Learning Management System (LMS) and assists with the IAEE Education Committee, Expo! Expo! and the IAEE Leadership Institute, and leads the IAEE's Independent Organizer and IAEE's Emerging Leaders programming. Throughout Jody's career education, events, innovation, and creating a positive impact for non-profits have always been her focus. Jody's experience in events for the last two decades has ranged from overseeing innovative and nimble small events with 60 attendees to large in-person events with up to 25k attendees. Her project management experience has included re-designing Learning Management Systems, creating automated workflows, and large-scale multi-year and multi-Million-Dollar capital improvement projects.
本次课程可计入0.75个学时，用于CEM资格证书的重新认证。
This session is eligible for 0.75 clock hour towards CEM recertification.
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - $79
- IAEE Member Supplier - Free!
- IAEE Member Organizer - Free!
- Freeman Member Supplier - Free!
- Non-member Supplier - $79
- Non-member Organizer - $79
- More Information
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Contains 3 Component(s), Includes Credits Recorded On: 10/21/2026
宏观经济环境持续给商业领域带来显著的不确定性，其中包括时断时续的贸易关税问题，以及持续进行的伊朗冲突所引发的能源成本上涨。不过，企业利润和投资均呈上升态势，释放出积极信号。这些宏观经济层面的变化正在重塑会展业的运营环境，并影响着参展商与观众的参与意愿。 欢迎参加由 CEIR 经济学家 Omneya Fahmy 与 IPC 的 Nancy Drapeau 共同主持的精彩会议。本次会议将发布关于 2026 年上半年行业状况的报告，并深入探讨未来将影响行业发展的关键宏观经济因素。 The macroeconomic environment continues to infuse substantial uncertainty in the business environment, with on again, off again trade tariffs, launch of the Iran War that persists and driving energy costs upwards. On the upside, corporate profits and investments are up, positive signs. These and other macroeconomic shifts are impacting the environment in which trade shows operate, influencing participation from both exhibitors and attendees. Join CEIR’s economist Omneya Fahmy and Nancy Drapeau, IPC for a dynamic session that will provide a report on the state of the industry in the first half of 2026 and will explore macroeconomic factors to watch to influence the industry moving forward.
宏观经济环境持续给商业领域带来显著的不确定性，其中包括时断时续的贸易关税问题，以及持续进行的伊朗冲突所引发的能源成本上涨。不过，企业利润和投资均呈上升态势，释放出积极信号。这些宏观经济层面的变化正在重塑会展业的运营环境，并影响着参展商与观众的参与意愿。
欢迎参加由 CEIR 经济学家 Omneya Fahmy 与 IPC 的 Nancy Drapeau 共同主持的精彩会议。本次会议将发布关于 2026 年上半年行业状况的报告，并深入探讨未来将影响行业发展的关键宏观经济因素。Omneya 将首先介绍行业现状的最新动态，随后与 Nancy 展开深入对话，共同探讨：
- 活动主办方所面临的机遇与挑战
- 哪些行业有望实现增长，哪些行业可能面临逆风
- 应对与化解新兴风险的策略
The macroeconomic environment continues to infuse substantial uncertainty in the business environment, with on again, off again trade tariffs, launch of the Iran War that persists and driving energy costs upwards. On the upside, corporate profits and investments are up, positive signs. These and other macroeconomic shifts are impacting the environment in which trade shows operate, influencing participation from both exhibitors and attendees. Join CEIR’s economist Omneya Fahmy and Nancy Drapeau, IPC for a dynamic session that will provide a report on the state of the industry in the first half of 2026 and will explore macroeconomic factors to watch to influence the industry moving forward.
Learning Objectives:
- Opportunities and challenges facing event organizers
- Which sectors are poised for growth and which may face headwinds
- Strategies to navigate and mitigate emerging risks
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IAEE and CEIR webinars are free to members and available to non-members for $79.
Omneya Fahmy
Senior Economist
Tourism Economics, an Oxford Economics Company
Omneya Fahmy is a Senior Economist at Tourism Economics, where she manages the CEIR Index. Since joining the firm in 2023, she has directed research programs for major industry associations, providing the analysis behind their strategic and policy decisions. Her work spans economic impact modeling, industry benchmarking, and scenario forecasting, with a particular focus on how visitor and event activity drives economic growth and community development. Omneya previously served as Research Director at Resonance Consultancy and as a Statistical Assistant at the UNESCO Institute for Statistics. She holds a Master's in Economics from Concordia University and a Bachelor's from the American University in Cairo.
Nancy Drapeau, IPC
Vice President of Research
Center for Exhibition Research
Nancy Drapeau, IPC. Is a market research veteran with more than 31 years in the business-to-business exhibitions industry. As CEIR’s Vice President of Research, Ms. Drapeau conducts industry wide studies and reports on current trends in the exhibition industry. In 2019, she was named to BizBash’s 1,000 Most Influential People in Events list. She holds a BA in Government from Georgetown University and a Master’s in Advanced European and International Studies from l’Institut Européen des Hautes Études Internationales. She is an AC Nielsen Burke Institute trained focus group moderator. She is a well-respected industry speaker and an active member of the Industry Insights Association and has served on the Event Industry Council’s (EIC) Research & Advocacy Task Force. She lives in Maine, with her husband and a border collie named Moxie.
本次课程可计入0.75个学时，用于CEM资格证书的重新认证。
This session is eligible for 0.75 clock hour towards CEM recertification.
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.-
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Contains 3 Component(s), Includes Credits Recorded On: 09/30/2026
步入会展与活动行业的管理岗位，意味着将面临一系列令人振奋的挑战，其中首要的一项便是掌握谈判的艺术。本次线上研讨会专为新任管理者量身打造，旨在帮助您在谈判方面建立自信并提升技能。无论您是需要与供应商敲定合同细节、为客户争取更优越的合作条款，还是要在团队内部协调达成共识，高效的谈判能力都将对您的职业成就产生至关重要的影响。诚邀您加入我们，共同探索专为会展与活动行业这一快节奏、充满活力的环境所量身定制的基础谈判策略。您将学习到一系列实用的策略，涵盖谈判前的准备、沟通技巧，以及如何促成既能实现各方共赢又能巩固职业人脉的合作协议。 Stepping into a managerial role in the exhibitions and events industry brings exciting challenges, chief among them, mastering negotiation. This virtual session is designed specifically for new managers eager to build confidence and skill in negotiation. Whether you’re finalizing contracts with vendors, securing better terms with clients, or navigating team agreements, effective negotiation can significantly impact your success. Join us to explore foundational negotiation tactics tailored for the fast-paced and dynamic exhibitions and events environment. Learn practical strategies to prepare, communicate, and close deals that benefit all parties while strengthening professional relationships.
在会展与活动行业步入管理岗位，意味着将面临一系列令人振奋的挑战，其中首要的一项便是掌握谈判技巧。本次线上研讨会专为新任管理者量身打造，旨在帮助大家在谈判方面建立自信并提升技能。无论您是与供应商敲定合同细节、为客户争取更优越的合作条款，还是协调团队内部的各项协议，高效的谈判能力都将对您的职业成功产生至关重要的影响。诚邀您加入我们，共同探索专为会展与活动这一快节奏、充满活力的行业环境所设计的谈判基础策略。您将学习到一系列实用的策略，涵盖谈判前的准备、沟通交流，直至最终达成既能实现各方共赢又能巩固职业人脉的协议。
学习目标：
- 识别并运用与会展及活动管理工作紧密相关的核心谈判原则。
- 掌握行之有效的谈判准备技巧，从而以自信、清晰的姿态投入到谈判之中。
- 运用能够促进协作并最终达成互惠互利协议的沟通策略。
本次研讨会对 IAEE 会员免费开放，非会员参会费用为 79 美元。
Stepping into a managerial role in the exhibitions and events industry brings exciting challenges, chief among them, mastering negotiation. This virtual session is designed specifically for new managers eager to build confidence and skill in negotiation. Whether you’re finalizing contracts with vendors, securing better terms with clients, or navigating team agreements, effective negotiation can significantly impact your success. Join us to explore foundational negotiation tactics tailored for the fast-paced and dynamic exhibitions and events environment. Learn practical strategies to prepare, communicate, and close deals that benefit all parties while strengthening professional relationships.
Learning Objectives:
- Identify and apply core negotiation principles relevant to exhibitions and events management.
- Develop effective preparation techniques to approach negotiations with confidence and clarity.
- Use communication strategies that foster collaboration and lead to mutually beneficial agreements.
This session is free for IAEE members and $79 for non-members
Andrea Christopherson
Global Head of Experiential, Tradeshows, Events & Venues
SearchWide Global
Andrea specializes in executive search for C-Level and Director Level professionals as well as business development in the experiential event marketing segment along with the tradeshow and convention industries. Her previous experience at a SaaS company focused on leadership development, her experience in hospitality, and her skills in business strategy, organizational effectiveness, change management, and talent acquisition bring a unique perspective to Executive Search and Organizational Strategy
本次会议可计入 0.75 个学时，用于 CEM 再认证。
This session is eligible for 0.75 clock hours towards CEM Recertification.
观看会话：进入直播或点播虚拟会话后，请选择“CC”按钮以开启中文字幕。
完成点播虚拟会话后：请填写会话评估问卷。To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
After you have completed the on-demand virtual session: select the session evaluation survey.-
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Contains 3 Component(s), Includes Credits Recorded On: 09/16/2026
在展会及现场活动期间，突发状况往往会迅速引发一系列难题——包括沟通受阻、运营混乱，以及主办方、场馆方、供应商、参展商乃至领导团队之间的响应滞后。在本次网络研讨会中，与会者将共同探讨活动团队在活动开始前加强应急准备的三种实用途径。本次会议将重点聚焦于优化沟通规划、明确决策职责，以及强化各利益相关方之间的协同一致，旨在帮助各方在瞬息万变的局势中减少混乱，提升响应成效。本研讨会专为展会及活动行业的专业人士量身打造，将提供极具实操价值的应急准备洞察，助力与会者将其成功应用于未来举办的各类规模的活动之中。 Disruptions during exhibitions and live events can quickly create communication challenges, operational confusion, and response delays across organizers, venues, vendors, exhibitors, and leadership teams. In this webinar, attendees will explore three practical ways event teams can strengthen emergency preparedness before an event begins. The session will focus on improving communication planning, clarifying decision-making responsibilities, and strengthening stakeholder alignment to help reduce confusion and improve response effectiveness during fast-moving situations. Designed for exhibition and event professionals, this webinar provides practical preparedness insights that attendees can apply to future events of all sizes.
在展会和现场活动期间，突发状况往往会迅速引发一系列难题，导致主办方、场馆方、供应商、参展商及领导团队之间出现沟通障碍、运营混乱和响应迟滞。在本次网络研讨会中，与会者将共同探讨活动团队在活动开始前加强应急准备的三种实用途径。本次会议将重点聚焦于完善沟通规划、明确决策职责以及加强各利益相关方之间的协同一致，旨在帮助各方在瞬息万变的紧急局势中减少混乱，提升响应成效。本研讨会专为展会与活动行业的专业人士量身打造，将提供切实可行的应急准备策略与见解，供与会者应用于未来举办的各类规模的活动之中。
学习目标：
1. 掌握在现场活动开始前完善沟通规划的实用方法。
2. 明确活动团队可采取的具体步骤，以便提前界定决策角色及应急上报职责。
3. 探索如何在突发状况发生前，加强活动各利益相关方之间的协调与协同。本次会议对 IAEE 会员免费，非会员费用为 79 美元。
Disruptions during exhibitions and live events can quickly create communication challenges, operational confusion, and response delays across organizers, venues, vendors, exhibitors, and leadership teams. In this webinar, attendees will explore three practical ways event teams can strengthen emergency preparedness before an event begins. The session will focus on improving communication planning, clarifying decision-making responsibilities, and strengthening stakeholder alignment to help reduce confusion and improve response effectiveness during fast-moving situations. Designed for exhibition and event professionals, this webinar provides practical preparedness insights that attendees can apply to future events of all sizes.
Learning Objectives:
1. Recognize practical ways to improve communication planning before a live event.
2. Identify steps event teams can take to clarify decision-making roles and escalation responsibilities in advance.
3. Explore ways to strengthen coordination and alignment between event stakeholders before disruptions occur.This session is free for IAEE Members and $79 for non-members.
Bob Mellinger
President and Founder
Attainium Corporation
Bob Mellinger is the Founder and CEO of Attainium Corp, where he helps organizations improve preparedness by understanding how they coordinate, communicate, and make decisions during disruption. For more than 30 years, he has worked with associations, event organizations, credit unions, corporations, and other organizations to strengthen readiness through business continuity planning, facilitated exercises, workshops, and preparedness initiatives. Bob is a frequent speaker on preparedness, continuity, crisis response, and organizational coordination under pressure. He has delivered sessions for organizations including ASAE, IAEE, MPI, PCMA, credit union organizations, and numerous professional and trade associations, and has served as a guest lecturer at several universities. His work focuses on helping organizations surface operational realities before an incident exposes them, enabling leaders and teams to respond with greater clarity, confidence, and coordination.
本次课程可计入0.75个学时，用于CEM资格证书的重新认证。
This session is eligible for 0.75 clock hour towards CEM recertification.
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.-
Register
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Contains 3 Product(s)Best of 2026
IAEE大师系列证书：AI加速器是由注册行政工程师Chris Gloede主讲的实践型教育系列课程，旨在加速您在生成式AI内容创作方面的熟练度。学员将超越简单的命令，掌握提示工程的基础和高级技巧。培训内容涵盖使用基于角色和思维链等方法创建高质量结构化文本，并以生成品牌相关视觉内容的实践练习作为最终环节。 The IAEE Master Series Certificate: AI Accelerator is a hands-on educational series with Chris Gloede, CAE is specifically designed to accelerate your proficiency in generative AI content creation. Attendees will move beyond simple commands to mastering the foundational and advanced techniques of prompt engineering. The training covers creating high-quality, structured text using methods like role-based and Chain-of-Thought prompting, and culminates with a practical lab on generating brand-aligned visual content.
IAEE大师系列证书：AI加速器是由注册行政工程师Chris Gloede主讲的实践型教育系列课程，旨在加速您在生成式AI内容创作方面的熟练度。学员将超越简单的命令，掌握提示工程的基础和高级技巧。培训内容涵盖使用基于角色和思维链等方法创建高质量结构化文本，并以生成品牌相关视觉内容的实践练习作为最终环节。
第一节：提示基础知识
定义并应用有效AI提示的核心要素（角色、任务、格式和约束）。
运用基础提示最佳实践，生成高质量、结构化的文本内容。
利用基于角色的提示，实现更具针对性和相关性的内容输出。
第二节：高级提示技巧
实施迭代提示，通过一系列步骤不断完善和改进AI生成的内容。
运用“思维链”技巧，指导AI执行复杂的多步骤推理。
比较和对比不同的高级提示方法，以实现内容生成效率的最大化。
第三节：视觉人工智能及其应用
运用视觉提示公式，自信地生成高质量、符合品牌调性的视觉内容（图片和视频）。
探索并有效运用专业人工智能代理和工具，解决常见的关联问题。
阐述人工智能的伦理考量，并概述符合使命的人工智能使用政策的关键要素。
如需注册完整系列课程，请点击注册按钮。请注意，单节课程不可单独购买。完成全部三节课程后，学员将获得可下载的IAEE大师系列证书：人工智能加速器结业证书。IAEE大师系列证书价格为：IAEE会员119美元，非会员179美元。
This hands-on educational series with Chris Gloede, CAE is specifically designed to accelerate your proficiency in generative AI content creation. Attendees will move beyond simple commands to mastering the foundational and advanced techniques of prompt engineering. The training covers creating high-quality, structured text using methods like role-based and Chain-of-Thought prompting, and culminates with a practical lab on generating brand-aligned visual content.
Session 1: The Basics of Prompting
- Define and apply the core components (Role, Task, Format, and Constraints) for effective AI prompts.
- Generate high-quality, structured text content using foundational prompting best practices.
- Utilize role-based prompting to achieve targeted and more relevant content outputs.
Session 2: Advanced Prompting Techniques
- Implement iterative prompting to refine and improve AI-generated content through successive steps.
- Execute the Chain-of-Thought technique to instruct the AI to perform complex, multi-step reasoning.
- Compare and contrast different advanced prompting methods for maximum efficiency in content generation.
Session 3: Visual AI and Practical Application
- Confidently generate high-quality, brand-aligned visual content (images and video) using a visual prompt formula.
- Explore and effectively apply specialty AI agents and tools to common association solutions.
- Explain the ethical considerations of AI and outline the key elements of a mission-aligned AI use policy.
To register for the full series, simply select the register button. Please note the individual sessions are not available for individual purchase. Upon completion of all three sessions participants will receive the downloadable IAEE Master Series Certificate: AI Accelerator certificate of completion. The IAEE Master Series Certificate is $119 for IAEE members and $179 for non-members.
每节课程可获得 1 个学时，用于 CEM 再认证。完成全部三节课程后，您的 IAEE 成绩单上将增加 3 个学时，这些学时可用于 CEM 再认证。
Each session is eligible for 1 clock hour towards CEM recertification. Upon completion of all three sessions, 3 clock hours will be added to your IAEE transcript and are eligible towards CEM recertification.
请下载演示文稿资料，以便在会议期间同步跟随。
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.
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Register
- Freeman Member - $119
- Member - $119
- Non-member - $179
- IAEE Member Supplier - $119
- IAEE Member Organizer - $119
- Freeman Member Supplier - $119
- Non-member Supplier - $179
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Contains 3 Component(s), Includes Credits Recorded On: 08/14/2026
如今，参展商如何分配营销预算？这些分配方式与疫情前的常规做法相比有何不同？资金主要投向何处？又采用哪些指标来评估成效？本次网络研讨会将展示 CEIR 关于营销渠道投入、参展目标、绩效指标及各项直接支出类别的最新研究成果，并深入探讨参展策略的演变趋势。在这场首次联合举办的网络研讨会上，来自 CEIR 的 Nancy Drapeau 与《EXHIBITOR》杂志的 Emily Olson 将结合数据分析与实际应用展开探讨：Nancy 将分享关于预算分配趋势、参展商关注重点及绩效基准的关键发现，而 Emily 则会结合实际案例与最佳实践，对这些数据进行深入解读与拓展分析。 How are exhibitors allocating marketing budgets today and how do those allocations compare to pre-pandemic norms? Where is spending concentrated, and what metrics are used to evaluate success? This webinar presents the latest CEIR research on marketing channel investment, exhibiting objectives, performance metrics, and direct spend by expense category alongside insights into how exhibit strategies are evolving. In this first-ever joint webinar, CEIR’s Nancy Drapeau and EXHIBITOR Magazine’s Emily Olson combine data and application. Nancy shares key findings on budget allocation trends, exhibitor priorities, and performance benchmarks, while Emily challenges and expands on the data with real-world examples and best practices.
如今，参展商如何分配营销预算？这些分配方式与疫情前的常态相比有何变化？资金主要投向何处？又采用哪些指标来衡量成效？本次网络研讨会将展示 CEIR 关于营销渠道投入、参展目标、绩效指标及各项直接支出类别的最新研究成果，并深入探讨参展策略的演变趋势。在这场首次联合举办的网络研讨会上，来自 CEIR 的 Nancy Drapeau 与《EXHIBITOR》杂志的 Emily Olson 将结合数据分析与实际应用展开探讨。Nancy 将分享关于预算分配趋势、参展商关注重点及绩效基准的关键发现，而 Emily 则会结合实际案例与最佳实践，对这些数据进行深度解读与拓展分析。
讨论将重点关注参展商如何实现核心目标（包括潜在客户开发、品牌建设及面对面互动），以及整合营销（含数字渠道）如何支持整个展会生命周期内的互动交流。此外，会议还将探讨沟通策略如何调整，以便有效地触达并吸引不同世代的受众。展望未来，本次会议将审视参展商的规划，并就如何选择合适的展会、优化参展投入以及调整策略以实现投资回报率（ROI）最大化提供实用指导，助您在稳定却不断变化的市场中把握机遇。
学习目标：
- 了解当前的投资模式
- 掌握如何将数据应用于策略制定
- 优化参展成效与投资回报率（ROI）
IAEE 和 CEIR 的网络研讨会向会员免费开放，非会员需支付 79 美元。
How are exhibitors allocating marketing budgets today and how do those allocations compare to pre-pandemic norms? Where is spending concentrated, and what metrics are used to evaluate success? This webinar presents the latest CEIR research on marketing channel investment, exhibiting objectives, performance metrics, and direct spend by expense category alongside insights into how exhibit strategies are evolving. In this first-ever joint webinar, CEIR’s Nancy Drapeau and EXHIBITOR Magazine’s Emily Olson combine data and application. Nancy shares key findings on budget allocation trends, exhibitor priorities, and performance benchmarks, while Emily challenges and expands on the data with real-world examples and best practices.
The discussion highlights how exhibitors are driving results across core objectives, lead generation, brand building, and face-to-face engagement, and how integrated marketing, including digital channels, supports engagement across the full event lifecycle. It also touches on how communication strategies are adapting to effectively reach and engage audiences across generations. Looking ahead, the session examines exhibitor plans and offers practical guidance on selecting the right events, optimizing exhibit investments, and adapting strategies to maximize ROI in a stable but evolving market.
Learning Objectives:
- Learn to the current investment patterns
- Discover how to apply data to strategy
- Optimize exhibit performance and ROI
Brought to you by
IAEE and CEIR webinars are free to members and available to non-members for $79.
Nancy Drapeau, IPC
Vice President of Research
Center for Exhibition Research
Nancy Drapeau, IPC. Is a market research veteran with more than 31 years in the business-to-business exhibitions industry. As CEIR’s Vice President of Research, Ms. Drapeau conducts industry wide studies and reports on current trends in the exhibition industry. In 2019, she was named to BizBash’s 1,000 Most Influential People in Events list. She holds a BA in Government from Georgetown University and a Master’s in Advanced European and International Studies from l’Institut Européen des Hautes Études Internationales. She is an AC Nielsen Burke Institute trained focus group moderator. She is a well-respected industry speaker and an active member of the Industry Insights Association and has served on the Event Industry Council’s (EIC) Research & Advocacy Task Force. She lives in Maine, with her husband and a border collie named Moxie.
Emily Olson
Editor
EXHIBITOR
Emily Olson is editor of EXHIBITOR magazine and a longtime journalist with more than 20 years of experience covering business, arts, culture, and live events. She leads editorial strategy, industry research projects, and international awards programs, and regularly speaks at industry events around the world. Emily is particularly interested in how storytelling, design, and shared experiences shape the way people connect.
完成本次课程后，您将获得 0.75 学时，可用于 CEM 再认证。
Upon completion, this session is eligible for 0.75 clock hours towards CEM recertification.
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Register
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- Member - Free!
- Non-member - $79
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Contains 3 Component(s), Includes Credits Recorded On: 08/12/2026
展览组织机构发展迅猛，组织结构如今已成为推动增长、盈利和效率的关键因素。对于寻求规模化发展和提升销售业绩的组织而言，传统的团队模式已不再适用。本次研讨会将探讨展览组织机构如何构建高效、高绩效的销售团队，以及如何优化业务结构，以加强销售、运营和市场营销之间的协同合作。Matthias 将通过实际案例，重点介绍当前销售团队设计和公司结构方面的最佳实践。与会者将深入了解当今高效的展览公司结构，以及这些结构如何支持可持续增长和盈利。 Exhibition organizations have evolved rapidly, and organizational structure is now a key driver of growth, profitability, and efficiency. Traditional team models are no longer enough for organizations looking to scale and improve sales performance. This session explores how exhibition organizers are building efficient, high-performing sales teams and structuring their businesses for stronger alignment across sales, operations, and marketing. Through practical examples, Matthias highlights current best practice in sales team design and company structure. Attendees will gain clear insight into what effective exhibition company structures look like today and how they support sustainable growth and profitability.
展览组织机构发展迅猛，组织结构如今已成为推动增长、盈利和效率的关键因素。对于寻求规模化发展和提升销售业绩的组织而言，传统的团队模式已不再适用。本次研讨会将探讨展览组织机构如何构建高效、高绩效的销售团队，以及如何优化业务结构，以加强销售、运营和市场营销之间的协同合作。Matthias 将通过实际案例，重点介绍当前销售团队设计和公司结构方面的最佳实践。与会者将深入了解当今高效的展览公司结构，以及这些结构如何支持可持续增长和盈利。
学习目标：
- 构建以业务为中心的公司架构
- 打造敏捷的销售团队
- 在国际环境下组建团队
IAEE 网络研讨会会员免费，非会员需支付 79 美元。
Exhibition organizations have evolved rapidly, and organizational structure is now a key driver of growth, profitability, and efficiency. Traditional team models are no longer enough for organizations looking to scale and improve sales performance. This session explores how exhibition organizers are building efficient, high-performing sales teams and structuring their businesses for stronger alignment across sales, operations, and marketing. Through practical examples, Matthias highlights current best practice in sales team design and company structure. Attendees will gain clear insight into what effective exhibition company structures look like today and how they support sustainable growth and profitability.
Learning Objectives:
- Build a business centered company structure
- Develop an agile sales team
- Establish a team in an international context
IAEE Webinars are FREE to members and available to non-members for $79.
Matthias Tesi Baur
CEO
MBB-Consulting Group
Matthias Tesi Baur is an experienced strategist and consultant in the international business sector with over 24 years of expertise in the global trade fair and B2B industry. His career includes leadership positions at industry giants such as Messe Frankfurt, Reed Exhibitions, and UBM/Informa. Baur is distinguished by his ability to establish innovative business platforms in key markets including the USA, UK, and Asia. As Global E-Business Director at Reed Exhibitions, he led pioneering projects in digital transformation and big data. At UBM/Informa, Baur was responsible for an extensive portfolio of trade fairs and conferences, building international teams and achieving growth in the high double-digit range. Since 2012, he has been leading the MBB-Consulting Group, which specializes in growth strategies, M&A, and management training in the B2B sector.
完成本次课程后，参与者将获得 0.75 个学时，可用于 CEM 再认证。
Upon completion of this session, participants will receive 0.75 clock hours which is eligible towards CEM recertification.
请下载演示文稿资料，以便在会议期间同步跟随。
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.
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Register
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- Member - Free!
- Non-member - $79
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Contains 3 Component(s), Includes Credits Recorded On: 07/30/2026
塑造团队的关键时刻往往不会出现在议程上。作为《从自我认知到团队韧性之旅》的后续课程，我们将重温神经科学的关键洞见，并探索日常领导互动中信任、心理安全和韧性是如何悄然建立的，尤其是在快节奏的会议和活动环境中。通过共同讨论和来自活动策划环境的真实案例，参与者将探索如何在刺激和反应之间稍作停顿，就能将被动反应转化为更具意识的领导力。 The moments that shape a team rarely appear on an agenda. In this follow up to The Journey from Self-Awareness to Team Resilience, we revisit key neuroscience insights and explore the everyday leadership interactions where trust, psychological safety, and resilience are quietly built, especially in the fast paced world of meetings and events. Through shared discussion and real scenarios from the event planning environment, participants will explore how a simple pause between stimulus and response can transform reaction into more intentional leadership.
塑造团队的关键时刻往往不会出现在议程上。作为《从自我认知到团队韧性之旅》的后续课程，我们将重温神经科学的关键洞见，并探索日常领导互动中信任、心理安全和韧性是如何悄然建立的，尤其是在快节奏的会议和活动环境中。通过共同讨论和来自活动策划环境的真实案例，参与者将探索如何在刺激和反应之间稍作停顿，就能将被动反应转化为更具意识的领导力。
学习目标：
- 回顾研讨会中的关键神经科学见解，了解大脑反应如何影响领导行为和团队动态。
- 认识到领导者在日常工作中，如何通过反应、沟通和情绪调节来塑造心理安全感和信任感。
- 探讨切实可行的领导方法，帮助团队在压力、失误和快节奏的活动中，建立更强的信任和韧性。
本次网络研讨会面向IAEE分会会员和非会员免费开放。
The moments that shape a team rarely appear on an agenda. In this follow up to The Journey from Self-Awareness to Team Resilience, we revisit key neuroscience insights and explore the everyday leadership interactions where trust, psychological safety, and resilience are quietly built, especially in the fast paced world of meetings and events. Through shared discussion and real scenarios from the event planning environment, participants will explore how a simple pause between stimulus and response can transform reaction into more intentional leadership.
Learning Objectives:
- Revisit key neuroscience insights from the workshop to understand how brain based responses influence leadership behavior and team dynamics.
- Recognize the small leadership moments where reactions, communication, and emotional regulation shape psychological safety and trust.
- Discuss practical leadership approaches that help teams navigate pressure, mistakes, and fast paced event environments with greater trust and resilience.
This webinar is complimentary to IAEE Chapter Members and Non-Members.
Matthew Kalb, CEM-AP, CMP
Vice President, Customer Experience
T3Expo
With over 15 years in the events industry, Matt blends neuroscience, storytelling, and interactivity to help leaders grow through curiosity, reflection, and real-world insights. The 2025 recipient of the Bob Dallmeyer Educator of the Year Award, he serves as an international CEM Instructor and leadership facilitator who challenges teams to rethink failure, foster trust, and lead with intention. His sessions spark deeper thinking and practical takeaways. Outside of work, you’ll find him scuba diving, exploring new places, diving into nonfiction, or finding calm in the rhythm of cross-stitching.
完成课程后，学员可获得 1 个学时，可用于 CEM 再认证。
Upon completion, participants earn 1 clock hours that are eligible towards their CEM recertification.
请下载演示文稿资料，以便在会议期间同步跟随。
观看会议：进入直播或点播虚拟会议后，选择 CC 按钮即可查看西班牙语、中文或英语的字幕。
完成点播虚拟课程后：选择中文、西班牙文或英文的课程评估调查。
Download the presentation materials in order to follow along during the session.
To view the session: Once you have entered the live or on-demand virtual session, select the CC button for the closed captions in Chinese.
After you have completed the on-demand virtual session: select the session evaluation survey in Chinese.
-
Register
- Freeman Member - Free!
- Member - Free!
- Non-member - Free!
- More Information
