Event Operations - VIRTUAL CLASS - 6/25/26

Includes a Live Web Event on 06/25/2026 at 8:30 AM (CDT)

This class will be conducted VIRTUALLY through Zoom on 6/25/26 from 8:30am - 2:30pm CST. There will be an optional 30-minute study period followed by an hour for the exam. Those that are recertifying, not taking the exam or taking the course as not part of the CEM program will end their day at 2:30pm CST. 

You are required to read the workbook before class. It is located under the “Workbook” tab.

You must have a webcam to take this class.

Producing successful exhibitions often hinges upon the proper management of logistics. Every event contains thousands of details that must be processed logically, sequentially and precisely. While managing logistics well is essential, exhibitions are intended primarily to bring buyers and sellers together in an environment that is conducive to their respective objectives. All of the stakeholders of an exhibition must communicate effectively before, during and after the event to ensure its success. Event operations focuses on the unique role of the exhibition organizer and his/her team in orchestrating all of the elements. 

After completing this course, the participant should be able to: 

  • Identify teams for event and project timelines for key stakeholders
  • Establish show rules and regulations and their enforcement on-site
  • Develop a plan to manage the on-site exhibition operations
  • Explain the components of on-site communications
  • Identify the exhibition cycle phases
  • Review the roles of the on-site exhibition team, including staff and vendors
  • Evaluate the overall on-site operations
  • Conduct a post-event analysis

Rachel Neimeier, CEM

Regional Vice President

Map Your Show

Rachel (Thomas) Neimeier, CEM has over a decade of experience in the events industry and has spent time on both the client and vendor sides. She began her career running operations for high-profile special events and then transitioned to planning large-scale domestic and international trade shows. Rachel is currently a Regional Vice President at Map Your Show where she is passionate about partnering with organizers to create impactful events as efficiently as possible. In her spare time, she volunteers as a business mentor for Empowered Women International. In addition to her volunteer efforts, Rachel loves spending time with her family and going on hikes around Harpers Ferry with her husband, daughter and their two standard poodles; and cheering on her alma mater, Penn State.

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Event Operations - Virtual Class
06/25/2026 at 8:30 AM (CDT)  |  480 minutes  |  Attendance Required
06/25/2026 at 8:30 AM (CDT)  |  480 minutes  |  Attendance Required
Exam Password
Enter code to continue.
Enter code to continue. The password will be provided to you by IAEE staff. The exam is made up of 40 true/false and multiple-choice questions and you must answer at least 30 questions correctly out of 40 to pass. You have 60 minutes to complete the exam. If you pass, you will be able to download a copy of your exam results letter immediately. If you do not pass, you can retake the exam immediately or at a later date.
Event Operations Exam
40 Questions  |  2 attempts  |  60 minute limit  |  30/40 points to pass
40 Questions  |  2 attempts  |  60 minute limit  |  30/40 points to pass
Exam Results Letter
No credits available  |  Certificate available
No credits available  |  Certificate available