Housing and Registration Management - VIRTUAL CLASS - 3/2/23

This class will be conducted VIRTUALLY through Zoom on 3/2/23 from 8:30am - 2:30pm CST. There will be an optional 30-minute study period followed by an hour for the exam. Those that are recertifying, not taking the exam or taking the course as not part of the CEM program will end their day at 2:30pm CST. 

You are required to read the workbook before class. It is located under the “Workbook” tab.

You must have a webcam to take this class.

Today’s exhibition professional has more to do than simply manage an exhibition. In reality, an exhibition professional is responsible for several crucial service-related elements. Two of the service fundamentals inherent in most events are arranging for accommodations for guests (“housing”) and identifying which guests will be allowed access to which portion of an event (“registration”). Planning must begin early to ensure housing and registration are easily assessed and do not become a hindrance to attending the event. When managed well, housing and registration can enhance an event and create an incentive for future attendance. 

After completing this course, the participant should be able to: 

• Identify key elements of planning and managing registration and housing
• Describe differences between exhibitors and attendees in housing needs and booking habits
• Describe differences in registration policies and processes for exhibitors and attendees
• Evaluate housing and registration event management options
• Develop basic housing and registration planning timelines
• Demonstrate knowledge of financial and contractual commitments
• Understand how to manage housing and registration data (e.g., GDPR, data privacy, data protection, data security)