Event Operations Online - 6 September - 4 October 2022
- Registration Closed
Producing successful exhibitions often hinges upon the proper management of logistics. Every event contains thousands of details that must be processed logically, sequentially and precisely. While managing logistics well is essential, exhibitions are intended primarily to bring buyers and sellers together in an environment that is conducive to their respective objectives. All of the stakeholders of an exhibition must communicate effectively before, during and after the event to ensure its success. Event operations focuses on the unique role of the exhibition organizer and his/her team in orchestrating all of the elements.
After completing this course, the participant should be able to:
- Develop a plan to manage the on-site exhibition operations
- Explain the components of on-site communications
- Identify the exhibition cycle phases
- Review the roles of the on-site exhibition team, including staff and vendors
- Evaluate the overall on-site operations
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Event Operations Exam - EO Online - September 2022
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Section Four
Welcome to Section Four - you are almost finished!
Read the following sections from your course workbook:
PHASES OF THE EXHIBITION CYCLE
- Move-in (Set-up or Install)
- Exhibition Days (Show Days)
- Move-out (Dismantle or Tear-down)
CUSTOMER RELATIONS
EVALUATION
INTERNAL STAKEHOLDERS
EXTERNAL STAKEHOLDERS
INTEGRATION INTO FUTURE PLANNING
KEY WORDS
You have three discussion exercises to complete and a short quiz.
SECTION FOUR ACTION ITEMS
- Complete all course requirements
- Complete course survey at https://www.surveymonkey.com/r...
EXAM PROCESS
- Schedule and take exam by 2 January 2023 ($25 fee assessed after this date).
- All exams must be taken under the supervision of a proctor and it is your responsibility to arrange your proctored exam (they must stay with you the entire time)
- Your proctor should preferably be a current CEM or HR Director/Manager. If you cannot find a CEM in your area or an HR Director/Manager, another manager from your company may act as your proctor.
- Information on the exam process can be found here.
- Fill out online exam request form at least five days before your exam date.
- You will receive the exam instructions and your proctor will receive the exam password by email the Friday before your scheduled exam date.
- If you do not pass the exam, you will be able to retake it within one year at the cost of $25.
RECERTIFICATION
- Each course is eligible for five credit hours towards the 15 credit hours needed to recertify – credits will automatically be added to your account.
- Recertification information is located here.
- Recertifying CEMs are not required to take exam.
**Note that the exam is based strictly on the course content from the workbook. Any suggested reading/handouts, your own personal experiences, and information included in the Appendix (if applicable), are not included on the exam. The suggested reading (handouts/videos), are additional benefits that your instructor or IAEE think may be beneficial to you.
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Section Three
Welcome to Section Three!
Read following sections from the course workbook:
EMERGENCY PREPAREDNESS REVIEW
ON-SITE COMMUNICATIONS
- Radio Codes
- Radio Etiquette
KEY ON-SITE TEAM MEETINGS
- Pre-Convention Meeting
- Daily Production and Staff Meetings
- Post-Convention and Wrap-up Meetings
You have two discussion exercises to complete and a short quiz.
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Section Two
Welcome to Section Two!
Please read the following sections from your course workbook:
ON-SITE TEAM MEMBERS
- Official Service Contractor
- Shipping
- Freight
- Convention Center Facility
- Utilities – Electrical, Telecommunications and Internet
- Food Service and Catering
- Exhibition Security Provider
- First Aid
- Audio-Visual
- Photographer
- Cleaning and Trash Removal
- Transportation
- Floral
- Registration
- Destination Marketing Organization (DMO)
- Destination Management Company (DMC)
- Housing
- Key Host City Contacts
You have two discussion exercises to complete and a short quiz.
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Section One
Welcome to Section One!
Each of the assignments must be completed in sequential order. For example, you will not be able to move on to Section One Exercise Two until you have completed Section One Exercise One.
Each discussion exercise requires that you make one post, your answer to the post. You are encouraged to go back and review and/or reply to other student's posts throughout the length of the course but are NOT required to respond back to another student's post.
You must make a 100% on the quiz to successfully complete it. You will be able to see the questions you answered incorrectly after your first attempt. You can take the quiz as many times as needed to pass.
Make sure you have reviewed the syllabus and downloaded a copy of the course workbook (both located in the HANDOUTS section).
Read the following from the course workbook:
LEARNING OBJECTIVES
OVERVIEW OF EVENT OPERATIONS
ARRIVAL ON-SITE
ASSEMBLING THE TEAM
You have two discussion exercises to complete and a short quiz.
When answering the discussion exercises, use your past experience as well as the knowledge gained from reading the course workbook. Through your answers, your peer’s answers, and the resulting discussion, your instructor will help you to look deeper into the course topics.
Remember that each discussion exercise requires only one post - your answer to the exercise. You are strongly encouraged to go back and reply to student's post throughout the length of the course - ask a question to a classmate, enhance and provoke additional dialogue.
If at any time you experience technical issues, please contact Jennifer at jpotter@iaee.com.
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