Event Operations Section Four September 2022


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Welcome to Section Four - you are almost finished!

Read the following sections from your course workbook: 

PHASES OF THE EXHIBITION CYCLE

  • Move-in (Set-up or Install)
  • Exhibition Days (Show Days)
  • Move-out (Dismantle or Tear-down)

CUSTOMER RELATIONS

EVALUATION

INTERNAL STAKEHOLDERS

EXTERNAL STAKEHOLDERS

INTEGRATION INTO FUTURE PLANNING

KEY WORDS 

You have three discussion exercises to complete and a short quiz. 

SECTION FOUR ACTION ITEMS 

EXAM PROCESS 

  • Schedule and take exam by 2 January 2023 ($25 fee assessed after this date).
  • All exams must be taken under the supervision of a proctor and it is your responsibility to arrange your proctored exam (they must stay with you the entire time)
  • Your proctor should preferably be a current CEM or HR Director/Manager. If you cannot find a CEM in your area or an HR Director/Manager, another manager from your company may act as your proctor.
  • Information on the exam process can be found here.   
  • Fill out online exam request form at least five days before your exam date.
  • You will receive the exam instructions and your proctor will receive the exam password by email the Friday before your scheduled exam date.
  • If you do not pass the exam, you will be able to retake it within one year at the cost of $25. 

RECERTIFICATION 

  • Each course is eligible for five credit hours towards the 15 credit hours needed to recertify – credits will automatically be added to your account.
  • Recertification information is located here.   
  • Recertifying CEMs are not required to take exam. 

**Note that the exam is based strictly on the course content from the workbook. Any suggested reading/handouts, your own personal experiences, and information included in the Appendix (if applicable), are not included on the exam. The suggested reading (handouts/videos), are additional benefits that your instructor or IAEE think may be beneficial to you.

Key:

Complete
Failed
Available
Locked
Section Four Exercise One
Make 1 discussion post to continue.
Make 1 discussion post to continue. There are three Exhibition Cycle Phases. • Move-in • Exhibition/show days • Move-out/dismantle or teardown List two key elements for each phase and the importance of each.
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Section Four Exercise Two
Make 1 discussion post to continue.
Make 1 discussion post to continue. Customer relations is at the heart of the success of an exhibition. There are many issues and challenges requiring attention throughout the event. Review the list on page 23 of your workbook and list 3 specific issues that may require attention and your recommendations for resolving them.
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Section Four Exercise Three
Make 1 discussion post to continue.
Make 1 discussion post to continue. You are a show manager and an exhibitor of a large, island booth approaches you and requests to move out a day early. Think about all the post-exhibition activities involved. • What effect would this have on the show? • Which contractors would the show manager need to engage to make this happen? • What would be the consequences to the exhibitor?
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Section Four Quiz
5 Questions  |  Unlimited attempts  |  50/50 points to pass
5 Questions  |  Unlimited attempts  |  50/50 points to pass You must make a 100% on the quiz in order to move on to the next section. You may take the quiz as many times as needed to pass. You will be able to see the questions you answered incorrectly after your first attempt.
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