Security, Risk and Crisis Management Section Four September 2022


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Welcome to Section Four - you are almost finished!

Read the following sections from your course workbook: 

PART THREE – CRISIS MANAGEMENT

  • Defining a Crisis
  • Developing a Crisis Management Plan
  • On-Site Crisis Situations
  • Acts of Violence and Threats
  • Security Consideration: Physical Security
  • Security Measures and Considerations for Physical Security Management
  • Security Force
  • Security Consideration: Access Control Systems
  • Security Consideration: Patron Screening and Credentialing
  • Security Consideration: Developing a Crisis Management Plan
  • Principles of Crisis Management
  • Creating the Crisis Management Plan
  • Planning
  • Emergency Operations Plan
  • Emergency Medical Plan
  • Evacuation/Shelter-in-Place/Relocation/Lock-Down Plan
  • Security Consideration: Special Events
  • Evaluating a Crisis Management Plan
  • For More Information

KEY TERMS - It is very important that you have a strong understanding and working knowledge of all the Key Terms listed at the end of the Workbook Content

You have three discussion exercises to complete and a short quiz to successfully complete to meet the requirements of Section Four and finish the course requirements. 

SECTION FOUR ACTION ITEMS 

EXAM PROCESS 

  • Schedule and take exam by 2 January 2023 ($25 fee assessed after this date).
  • All exams must be taken under the supervision of a proctor and it is your responsibility to arrange your proctored exam (they must stay with you the entire time)
  • Your proctor should preferably be a current CEM or HR Director/Manager. If you cannot find a CEM in your area or an HR Director/Manager, another manager from your company may act as your proctor.
  • Information on the exam process can be found here.   
  • Fill out online exam request form at least five days before your exam date.
  • You will receive the exam instructions and your proctor will receive the exam password by email the Friday before your scheduled exam date.
  • If you do not pass the exam, you will be able to retake it within one year at the cost of $25. 

RECERTIFICATION 

  • Each course is eligible for five credit hours towards the 15 credit hours needed to recertify – credits will automatically be added to your account.
  • Recertification information is located here.   
  • Recertifying CEMs are not required to take exam. 

**Note that the exam is based strictly on the course content from the workbook. Any suggested reading/handouts, your own personal experiences, and information included in the Appendix (if applicable), are not included on the exam. The suggested reading (handouts/videos), are additional benefits that your instructor or IAEE think may be beneficial to you.

Key:

Complete
Failed
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Section Four Exercise One
Make 1 discussion post to continue.
Make 1 discussion post to continue. The course workbook lists possible members of a crisis management team. • Select five of these members and explain what knowledge and specific skills they would provide that would make them an asset to the team. • Include other people who were not listed in the workbook but might be part of your particular on-site team.
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Section Four Exercise Two
Make 1 discussion post to continue.
Make 1 discussion post to continue. Imagine you are at your biggest show in the Northeast and there is a huge snow storm on move-in day. All local airports are closed. Some exhibitors are late arriving to the hotels and onsite. Some of their exhibit materials (from boxes to booths) haven’t arrived either. The exhibitors are not happy and are blaming you for everything. Keep in mind that you may be able to solve this and you may not, but it is up to you to do as much as you can in this crisis situation. Also keep in mind the safety and security of your exhibitors, your attendees, your vendors and your staff. Now answer the three questions below: 1. What you would have done in your pre-planning to avoid this from happening in the first place? Is there anything that you could have done? 2. What would you do onsite to deal with this situation as quickly and efficiently as possible? 3. Who would be liable for any damages that may occur?
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Section Four Exercise Three
Make 1 discussion post to continue.
Make 1 discussion post to continue. Imagine you are the organizer for a tradeshow being held in a venue located near a tourist or heavily trafficked local business section of a large city. • What are the first steps you would take in the event of a bomb threat to the venue during tradeshow hours? • Discuss the chain of command and communication.
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Section Four Quiz
5 Questions  |  Unlimited attempts  |  50/50 points to pass
5 Questions  |  Unlimited attempts  |  50/50 points to pass You must make a 100% on the quiz in order to move on to successfully complete the requirements of the course. You may take the quiz as many times as needed to pass. You will be able to see the questions you answered incorrectly after your first attempt.
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