IAEE Specialty Webinar Series for Meeting Managers (Series of 6 Courses)

You Spoke, IAEE Listened!

Based off a recent survey of member needs, IAEE is offering a NEW Webinar Series focused on event planning essentials, designed for event professionals, or show organizers who want to learn more.

Whether you need to acquire knowledge in just one area or all, we’ve got something for everyone!

WEBINAR COURSE OFFERINGS:
• Hotel Contracts 101 and Negotiations – 19 MAY (10:30-11:30 AM CT)
• Event Design and Strategy – 9 JUNE (10:30-11:30 AM CT)
• Event AV and General Session Production Essentials – 23 JUNE (10:30-11:30 AM CT)
• F & B Essentials: Ways to Dazzle Your Attendees with Convention Food Services – 14 JULY (10:30-11:30 AM CT)
• Speaker Management Essentials and Best Practices – 11 AUGUST ((10:30-11:30 AM CT)
• RFPs and Site Selection Essentials: Insights from a Panel of Industry Experts – 18 AUGUST (10:30-11:30 AM CT)

These courses are offered as individual webinars (Members $25 | Non-Members $49) or you can purchase the full series at a discounted rate (Members $99 | Non-Members $149).

To register for individual courses only, go to the specific webinar listing. To register for the full series of webinars, you will go to the Webinar Series listing. Can’t make the date? You can still register and get access to the recordings!

These sessions/courses/webinars are eligible for 1 clock hour each towards CEM recertification. For the full series you will receive 6 CE clock hours once the series is attended and completed in full.

 

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  • Recorded On: 05/19/2022

    Part 1 in a series of content relevant to Meeting Managers - Hotel Contracts 101 and Negotiations - Hear from Barbara Dunn, Partner at Barnes and Thornburg to gain an overview of hotel contracts, how to ready and follow contractual agreements, discuss essential clauses and learn basic negotiating techniques when handling hotel and event contracts.

    Understanding that contracts and risks are a road map of the parties’ rights and obligations is extremely important to any event professionals.  The stakes have always been high on both sides of the hotel planning process, and now they are only higher given the challenging environment going forward. 

     After participating in this session, you will be able to:

    • Gain an overview of hotel contracts
    • Understand how to read and follow contractual agreements
    • Understand the essential clauses to include in hotel contracts
    • Learn basic negotiating techniques to know when handling hotel and event contracts.

    This webinar is Part 1 of a series of 6 specialty webinars relevant to event professionals or show organizers who want to learn more on the essentials of meeting management.

    This course is offered as an individual webinar (Members $25 | Non-Members $49) or you can purchase the full series of six webinars at a discounted rate (Members $99 | Non-Members $149).

    To register for individual courses only, go to the specific webinar listing. To register for the full series of webinars, you will go to the Webinar Series listing. Can’t make the date? You can still register and get access to the recordings!

    This session/course/webinar is eligible for 1 clock hour towards CEM recertification. 




     

    Barbara Dunn, Esq.

    Partner

    Barnes & Thornburg LLP

    Corporate lawyer Barbara Dunn is relied upon by clients and colleagues alike for her innovative approach to nonprofit and tax-exempt legal matters. She remains at the forefront of current trends in this area of the law and advises clients on meetings, hospitality and travel law; contracts; employment law; computer, trademark and copyright law; litigation and risk management; administrative law; taxes; antitrust; and governance matters.

    Known for her depth in the law and candid communication style, pragmatism and workable solutions are at the core of Barbara’s commitment to those she serves. With more than a quarter century of experience, Barbara does not reinvent the wheel, saving her clients valuable time and money.

    Barbara has been involved in a variety of leadership positions in organizations that serve the associations and hospitality industries. She was the first woman to serve in a leadership role as chair of the American Society of Association Executives (ASAE) Legal Section Council in 2005-2006.

    Prior to joining Barnes & Thornburg, Barbara was a partner at the law firm of Howe & Hutton Ltd., where she practiced for more than 20 years.

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  • Recorded On: 06/09/2022

    Part 2 in a series of content relevant to Meeting Managers - Event Design and Strategy - Hear from Dr. Kristin Malek, Assistant Professor, University of Nebraska-Lincoln.

    Historically, meeting and event planners would look at projected attendance numbers and meeting requirements, contract a venue that fits their needs, and then work within the constraints of the venue to develop programming. As our industry moves away from logistics to an integrated marketing approach that meets the clients’ long-term needs and objectives, events will have to move from passive learning and free-formed connections to be intentionally designed transformational experiences. This session will discuss the importance of developing an innovative event design and strategy at the start of the planning process, how the focus on the “why” and “purpose” influences everything, and how to design events that attendees, post-pandemic will want to attend.     

    This webinar is Part 2 of a series of 6 specialty webinars relevant to event professionals or show organizers who want to learn more on the essentials of meeting management.

    This course is offered as an individual webinar (Members $25 | Non-Members $49) or you can purchase the full series of six webinars at a discounted rate (Members $99 | Non-Members $149).

    To register for individual courses only, go to the specific webinar listing. To register for the full series of webinars, you will go to the Webinar Series listing. Can’t make the date? You can still register and get access to the recordings!

    This session/course/webinar is eligible for 1 clock hour towards CEM recertification. 




     

    Kristin Malek, Ph.D., CMP, DES, CHE, CED

    Assistant Professor in HRTM

    University of Nebraska - Lincoln

    Dr. Kristin Malek, CMP, CED, DES has nearly 20 years in hospitality and event management experience. She was recognized by the Las Vegas Convention and Visitors Authority (LVCVA) as a Hospitality Hero during National Travel and Tourism week for both 2014 and 2015, by Meetings Today Magazine as a Top 20 Meetings Industry Trendsetter for 2016, served as the Professional Convention Management Association (PCMA) faculty chair for 2017 and 2018, was recognized as an Emerging Leader of the Year for PCMA Heartland Chapter in 2018, and won statewide awards for her impact and innovation in 2021. She has achieved designations as a Certified Meeting Professional (CMP), Certified Event Designer (CED), and Digital Event Strategist (DES).  

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  • Recorded On: 06/23/2022

    Part 3 in a series of content relevant to Meeting Managers - Event AV and General Session Production Essentials. Hear from David Grindle, Executive Director, United States Institute for Theater Technology Inc (USITT) as he explores the world of AV and general session production essentials (audio, video and lighting), discussing differences in companies and giving attendees ways to incorporate technologies into shows in an affordable way.

    If you are planning any type of event, proper event audio-visual equipment and / or production design is critical. The creative execution of an event using sound, lighting, video, design are elements that every event professional should understand.

    This session will:

    • Provide an overview of event audio-visual
    • Provide an overview of general session production essentials (audio, video and lighting).
    • Discuss the difference between audio-visual companies and production companies.
    • Understand how to incorporate technologies into your show in an affordable way.

    This webinar is Part 3 of a series of 6 specialty webinars relevant to event professionals or show organizers who want to learn more on the essentials of meeting management.

    This course is offered as an individual webinar (Members $25 | Non-Members $49) or you can purchase the full series of six webinars at a discounted rate (Members $99 | Non-Members $149).

    To register for individual courses only, go to the specific webinar listing. To register for the full series of webinars, you will go to the Webinar Series listing. Can’t make the date? You can still register and get access to the recordings!

    This session/course/webinar is eligible for 1 clock hour towards CEM recertification. 




     

    David Grindle

    Executive Director

    United States Institute for Theater Technology Inc (USITT)

    David Grindle’s career has taken him from managing opera productions to association management. As Executive Director of the United States Institute for Theatre Technology (USITT) he leads a conference and trade show that brings together the people who make live entertainment happen. As such, the expectation is that this show will have high production values while operating on a tight budget. He’s happy to share how little things can make a big impact on attendees at your General Session.

    Erich Bolton

    Senior Show Control Designer | Special Events Coordinator

    Disney Live Entertainment | United States Institute for Theatre Technology (USITT)

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  • Recorded On: 07/14/2022

    Part 4 in a series of content relevant to Meeting Managers - F&B Essentials: Ways to Dazzle Your Attendees with Convention Food Services

    F & B in the world of meetings and events is changing and creating a memorable meal function is more than just what is being served. It’s also about creating the experience and influencing attendee impressions.  You’ll learn the basics and necessities, the rules and regulations that govern food and beverage, general set up and considerations, along with the latest trends and ideas for dazzling your attendees and creating a memorable meal function with Convention Food Services.

    This webinar is Part 4 of a series of 6 specialty webinars relevant to event professionals or show organizers who want to learn more on the essentials of meeting management.

    This course is offered as an individual webinar (Members $25 | Non-Members $49) or you can purchase the full series of six webinars at a discounted rate (Members $99 | Non-Members $149).

    To register for individual courses only, go to the specific webinar listing. To register for the full series of webinars, you will go to the Webinar Series listing. Can’t make the date? You can still register and get access to the recordings!

    This session/course/webinar is eligible for 1 clock hour towards CEM recertification. 

    Thomas Whelan

    Assistant General Manager

    Levy Restaurants - Boston Convention and Exhibition Center

    Recently named a 2022 Industry Innovator in Catering and Food & Beverage by BizBash Magazine, “40 Under 40” by Connect Corporate Magazine, and "Changemaker" by MeetingsNet, Thomas Whelan, Director of Banquets at the Boston Convention and Exhibition Center and John B Hynes Veterans Memorial Convention Center, has successfully planned food and beverage operations for nearly 20 years. He has worked in Off-Premise and On-Premise Catering, Corporate Events, and Social Gatherings. Thomas has assisted in meetings and events throughout the country, but calls Boston home.  Through contract negotiations, strikes, and thousands of events, his events always exude his passion for guest experiences.

    Thomas spends his days leading 500 team members in exceeding client expectations. His nights are spent wrangling one very large orange cat named Alroy. Thomas is an operations expert with a passion for developing the next generation of hospitality legends. Not only a leader in the future of food and beverage in meetings, but he is also an outspoken advocate for inclusion and advocates on behalf of members of the meetings and events industry.  Currently, Thomas sits on the Board of Directors for the LGBT Meeting Professionals Association, the SEARCH Foundation, and is the President of the Massachusetts Live Events Coalition.

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  • Recorded On: 08/11/2022

    Part 5 in a series of content relevant to Meeting Managers - Speaker Management Essentials and Best Practices

    Many think that all you need is a great speaker and content to make your event or meeting a success. While that may be somewhat true, it really is all about the details and the planning. Whether your event is big or small, speaker management is no easy task. Join this specialty webinar session on how you can maximize educational content by better preparing your speakers and managing the speaker process for a successful event. Topics will include vetting and securing speakers, gathering and managing speaker content and information, prepping your speaker for tailored content, providing expectations for speakers and final speaker follow up post-event.

    This webinar is Part 5 of a series of 6 specialty webinars relevant to event professionals or show organizers who want to learn more on the essentials of meeting management.

    This course is offered as an individual webinar (Members $25 | Non-Members $49) or you can purchase the full series of six webinars at a discounted rate (Members $99 | Non-Members $149).

    To register for individual courses only, go to the specific webinar listing. To register for the full series of webinars, you will go to the Webinar Series listing. Can’t make the date? You can still register and get access to the recordings!

    This session/course/webinar is eligible for 1 clock hour towards CEM recertification. 

     




     

    Marsha Flanagan, M.Ed., CEM

    Senior Vice President, Events and Learning Experiences

    IAEE

    Marsha Flanagan, M.Ed. is currently the Senior Vice President, Events and Learning Experiences at the International Association of Exhibitions and Events, where she is responsible for all educational initiatives including all certification programs including the Certified in Exhibition Management (CEM), Certified in Exhibition Management – Advanced Professional (CEM-AP), and CEM Fellow (CEM-Fellow).  She is also responsible for all membership and chapter relations activities and works with various committees, executive leadership and boards to identify member needs, and design and execute member experiences. 

    Prior to joining IAEE, Flanagan was the Director of Content Strategy and Development at the Promotional Products Association International (PPAI), where she was responsible for steering strategy and the development and delivery of all PPAI professional development and editorial offerings.

    Flanagan spent 6 years in the medical industry serving in various roles overseeing operations, purchasing, revenue cycle management, marketing and business development. 

    Flanagan began her career with Meeting Professionals International (MPI) and spent 12 years in various roles including Executive Vice President of Professional Development where she oversaw operations, including all strategic partnerships, the design and delivery of all professional development offerings and meetings management.

    She was named one of the 25 Most Influential People in the Meetings Industry by Successful Meetings in 2017 and named to BizBash’s Inaugural Top 500 in the Events Industry in 2018 and 2019. In 2021, she obtained her GBAC Trained Technician Certificate of Completion from the Global Biorisk Advisory Council (GBAC), a division of ISSA.

    Flanagan received her bachelor's degree from Texas Christian University and her Master in Education from the University of Arkansas specializing in Meeting, Tourism and Recreation Management.

    Stacy Powers

    Director, Learning Experiences

    IAEE

    Stacy Powers is currently the Director, Learning Experiences at IAEE, where she is responsible for the development and planning of IAEE’s education programs which include Expo! Expo! education, multiple Women’s Leadership Forums, Leadership Institute (formerly KLI) and IAEE webinar content. She previously held the position of Senior Education Manager.

    Before joining IAEE, Stacy was Professional Development Manager at Promotional Products Association International (PPAI). Prior to that she spent 12 years as a Director of Human Resources and Compliance within the medical and dental industry.

    With an initial background in Psychology, she began her career as a counselor assisting at-risk youth, battered women and children. After completing her Master of Science Degree in Human Resources and Training, she worked for Meeting Professionals International (MPI) managing various educational programs.

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  • Recorded On: 08/18/2022

    Part 6 in a series of content relevant to Meeting Managers - RFPs and Site Selection Essentials

    Hear unique insights from this MCI USA expert panel as they discuss the essentials of RFPs and Site Selection in today’s meetings and events. Using best practices and case studies you’ll gain need to know information and learn how to strengthen and add value to your meetings and events.

    Learning Objectives:

    • RFPs – Learn how to create an effective RFP.
    • Sourcing – Learn how single-property events are sourced, contracted, and available resources.
    • Planning for Future Events – Learn about some long-term strategies you can use.
    • Climate – A Look Ahead – A discussion of the current and future climate of hotel operations, negotiations, contracting, and relationships.

    Presented by the Contracting and Sourcing Team at MCI USA – Jason Ware, VP Housing Operations & Contracting, Jennifer Gustafson, Sr. Contracting Executive, Erica White, Sourcing Executive, and Terrence Leap, Sourcing Manager


    This webinar is Part 6 of a series of 6 specialty webinars relevant to event professionals or show organizers who want to learn more on the essentials of meeting management.

    This course is offered as an individual webinar (Members $25 | Non-Members $49) or you can purchase the full series of six webinars at a discounted rate (Members $99 | Non-Members $149).

    To register for individual courses only, go to the specific webinar listing. To register for the full series of webinars, you will go to the Webinar Series listing. Can’t make the date? You can still register and get access to the recordings!

    This session/course/webinar is eligible for 1 clock hour towards CEM re-certification. 

     


     

     




     

    Jason Ware

    Vice President, Housing & Registration Operations

    MCI USA

    Jason A. Ware is the Vice President of Convention Housing Operations and Contracting for MCI USA in Plano, Texas. MCI USA specializes in convention housing and registration, meeting management, incentive programs, business travel management and site selection. In his new role he is responsible for overall housing account management and domestic hotel contracting. In addition to leading and mentoring an established team, he will also ensure the organization is well positioned in a rapidly evolving and competitive industry.

     

    With more than twenty years of experience in the meetings and events industry, Jason was previously the Director of Meetings and Exhibits for the Cardiovascular Research Foundation in New York City and the Director of Meetings for the American Heart Association in Dallas.

     

    He has received the “Meeting Professional of the Year” award by both the Dallas Fort Worth Chapter as well as the North Florida Chapter of Meeting Professionals International. Just recently he was recognized as of one the “Top Meeting Professionals to Watch” by Convention South Magazine.


    Additionally, he’s an active member of the Professional Convention Management Association and serves in various volunteer leadership roles with non-profit associations and civic organizations.

     

    Jennifer Gustafson

    Senior Contracting Executive

    MCI USA

    Terrence Leap

    Manager, Sourcing and Contracting

    MCI USA

    Erica White, CMM, CMP, CRME

    Contracting Executive

    MCI USA

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Hotel Contracts 101 and Negotiations – Presented by Barbara Dunn – Partner with Barnes and Thornburg

Event Design and Strategy – Presented by Kristin Malek, Ph.D., Assistant Professor, Event Management Extension Specialist, University of Nebraska - Lincoln

Event AV and General Session Production Essentials – Presented by David Grindle - Executive Director, United States Institute for Theater Technology Inc (USITT)

F & B Essentials – Presented by Thomas Whelan, Director of Banquets, Boston Convention and Exhibition Center and John B Hynes Veteran Memorial Convention Center

Speaker Management Best Practices – Presented by Marsha Flanagan, M.Ed., CEM, Vice President of Learning Experiences, IAEE and Stacy Powers, M.S., Senior Education Manager, IAEE

RFPs and Site Selection – Presented by the Contracting and Sourcing Team at MCI USA: Jason Ware, Vice President of Convention Housing Operations and Contracting, 

Jennifer Gustafson, Sr. Contracting Executive, Erica White, CMM, CMP, CRME, Sourcing Executive and Terrence Leap, Sourcing Manager

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