Housing and Registration Management - CEM WEEK ALEXANDRIA, VA - 8/6/24

This course is part of CEM Week in Alexandria, VA and will be held from 8:30am - 4:30pm.

You must read the workbook ahead of class.

Today’s exhibition professional has more to do than simply manage an exhibition. In reality, an exhibition professional is responsible for several crucial service-related elements. Two of the service fundamentals inherent in most events are arranging for accommodations for guests (“housing”) and identifying which guests will be allowed access to which portion of an event (“registration”). Planning must begin early to ensure housing and registration are easily assessed and do not become a hindrance to attending the event. When managed well, housing and registration can enhance an event and create an incentive for future attendance. 

After completing this course, the participant should be able to: 

• Identify key elements of planning and managing registration and housing
• Describe differences between exhibitors and attendees in housing needs and booking habits
• Describe differences in registration policies and processes for exhibitors and attendees
• Evaluate housing and registration event management options
• Develop basic housing and registration planning timelines
• Demonstrate knowledge of financial and contractual commitments
• Understand how to manage housing and registration data (e.g., GDPR, data privacy, data protection, data security)