Selecting Service Contractors Online - 8 September - 6 October 2020

  • Registration Closed

A successful exhibition or event is produced by the mutual efforts of multiple entities, many of which exist outside the sponsoring organization. A substantial portion of the exhibition or event organizer’s responsibility is to shop the industry for services and products needed and to contract for those services and products.

After completing this course, participants should be able to:

  • Explain the role of the official service contractor (OSC)
  • Describe the responsibilities of the OSC
  • Create criteria used in selecting service contractors for the exhibition or event
  • Explain the role and responsibilities of an exhibitor-appointed contractor (EAC)
  • Discuss the importance of identifying who handles what service and how this can impact services or costs
  • Identify the purpose and types of specialty contractors 

Jai Cole, CEM is vice president of her company PlumCom (Plum Communications Inc} an independent show producer since 1984. In 2001- 2003, she was an adjunct professor at George Brown College, Toronto, for the “Trade Show Management” certificate program.

In 2009, Jai became a faculty instructor of the CEM program. Life-long learning is important to her and the CEM program provides industry professionals with valuable knowledge and education into all facets of the industry. The CEM designation demonstrates that the person has achieved a high standard of excellence and professional standing in the exposition and event industry that they serve.

In 2010, Jai, with her husband Bruce, were featured in “Trade Show Week” magazine. She has also been “Spotlighted” as a member of IAEE. 

Jai participates on IAEE committees and task forces including: the CEM Commission, the Certified Events task force, Chairperson of the Sales Academy task force and the Best Practices task force 2015 and 2020.   

jcole@plumcom.ca, 416-587-5227, Toronto, Canada

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