Housing and Registration Management - VIRTUAL CLASS - 8/12/2021

  • Registration Closed

This class will be conducted VIRTUALLY through Zoom on Thursday, 12 August from 8:30am - 4:00pm CST. This includes a 30-minute study period and an hour for the exam. Those that are recertifying or not taking the exam will end their day at 2:30pm CT. 

You are required to read the workbook before class. It is located under the “Workbook” tab.

You must have a webcam to take this class.

Today’s exhibition manager has more to do than simply manage an exhibition. In reality, an exhibition manager is responsible for several crucial service-related elements. Two of the service fundamentals inherent in most events are arranging for accommodations for guests (“housing”) and identifying which guests will be allowed access to which portion of an event (“registration”). Planning must begin early to ensure housing and registration are easily accessed and do not become a hindrance to attending the event.         

After completing this course, the participant should be able to: 

  • Identify key elements of planning and managing registration and housing
  • Describe differences between exhibitors and attendees in housing needs and booking habits
  • Describe differences in registration policies and processes for exhibitors and attendees
  • Analyze criteria to select a housing and registration provider(s)
  • Effectively use housing and registration terminology
  • Evaluate housing and registration event management options
  • Develop basic housing and registration planning timelines
  • Demonstrate knowledge of financial and contractual commitments in order to secure room blocks

LeeAnn Norton, CEM, joined Connex (formerly PRSM) in 2014 as Director of Vendor Relations & Events and was responsible for overall management of the Facility Management shows in the US and Canada. She is currently the COO at PRSM. With over 20 years in show management experience, LeeAnn has served on various IAEE Committees, including serving as the current Chairperson of the CEM Commission, was appointed the Krakoff Leadership Representative on the IAEE Board of Directors, has been a speaker/panelist for IAEE, is a current CEM Faculty member, and has served on numerous industry advisory boards. Along with IAEE, other professional affiliations include ASAE, DFWAE, and MPI. She received her CEM in 2012 and graduated from the IAEE Krakoff Leadership Institute in 2013.



Exam Password
Enter code to continue.
Enter code to continue. Please enter the password provided to you by your proctor. The exam is made up of 40 true/false and multiple-choice questions and you must answer at least 30 questions out of 40 to pass. You have 60 minutes to complete the exam. If you do not pass, you can retake the exam for a fee of $25. Instructions on retaking the exam will be provided to you in your exam results letter sent after completion of your exam.
Housing and Registration Management Exam
40 Questions  |  3 attempts  |  60 minute limit  |  30/40 points to pass
40 Questions  |  3 attempts  |  60 minute limit  |  30/40 points to pass