Housing and Registration Management Online 25 February - 24 March 2020

Today’s exhibition manager has more to do than simply manage an exhibition. In reality, an exhibition manager is responsible for several crucial service-related elements. Two of the service fundamentals inherent in most events are arranging for accommodations for guests (“housing”) and identifying which guests will be allowed access to which portion of an event (“registration”). Planning must begin early to ensure housing and registration are easily accessed and do not become a hindrance to attending the event.

After completing this course, the participant should be able to:

  • Identify key elements of planning and managing registration and housing
  • Describe differences between exhibitors and attendees in housing needs and booking habits
  • Describe differences in registration policies and processes for exhibitors and attendees
  • Analyze criteria to select a housing and registration provider(s)
  • Effectively use housing and registration terminology
  • Evaluate housing and registration event management options
  • Develop basic housing and registration planning timelines
  • Demonstrate knowledge of financial and contractual commitments in order to secure room blocks

Cookie Walner, CMP, CMM, CAE, CEM, HMCC is a Global Project Manager with ConferenceDirect. Her professional career includes association and corporate experience orchestrating domestic meetings and events and international tradeshows of 10-16,000 attendees.

Cookie received her CEM in 2013. Thrown into exhibits after a long career in meetings and events, she focused on learning best practices from IAEE.

Cookie’s industry involvement includes serving as the Chairperson on the IAEE CEM Commission, past service on the IAEE Awards Committee, Greater Midwest Chapter of PCMA Board of Directors, 2013 Chair of the PCMA Awards and Recognition Committee, CAE Facilitator and Mentor.

Cookie received her BS degree in Physical Education at Indiana University, Bloomington.