Housing and Registration Management Online - 13 July - 10 August 2021

Today’s exhibition manager has more to do than simply manage an exhibition. In reality, an exhibition manager is responsible for several crucial service-related elements. Two of the service fundamentals inherent in most events are arranging for accommodations for guests (“housing”) and identifying which guests will be allowed access to which portion of an event (“registration”). Planning must begin early to ensure housing and registration are easily accessed and do not become a hindrance to attending the event.                  

After completing this course, the participant should be able to: 

  • Identify key elements of planning and managing registration and housing
  • Describe differences between exhibitors and attendees in housing needs and booking habits
  • Describe differences in registration policies and processes for exhibitors and attendees
  • Analyze criteria to select a housing and registration provider(s)
  • Effectively use housing and registration terminology
  • Evaluate housing and registration event management options
  • Develop basic housing and registration planning timelines
  • Demonstrate knowledge of financial and contractual commitments in order to secure room blocks
This content will not be available until 07/12/2021 at 11:59 PM (CDT)

Cookie Walner, CMP, CMM, CAE, CEM, HMCC is the Global Project Manager at ConferenceDirect. Her professional career includes association and corporate experience orchestrating meetings, events and international tradeshows of 10 with up to 16,000 attendees. She strategizes with her clients for success and designs the programs to achieve their goals.

Cookie has over 20 years of experience in the industry. Presented with the opportunity to plan and execute tradeshows after a long career focused on meetings and events, she knew that IAEE and the CEM certification was the path to learning best practices. She received her CEM designation in 2013 and became a CEM faculty member in 2014.

You can find her teaching online, in-person and virtually for courses internationally and in the US. A lifetime learner, Cookie shares her knowledge, experience and curiosity to teach and learn with and from the CEM candidates.

Active in the meeting industry, she has served IAEE on multiple national committees. Cookie chaired the CEM Commission in 2018 and was recognized by IAEE as the 2018 Volunteer of the Year.