Conference and Meeting Management Online - 1 February - 1 March 2022

  • Registration Closed

Learning has become a vital part of most meetings, events and exhibitions. Whether formal, such as credit granting continuing education programs, training sessions or seminars, or informal, such as exhibitor-provided demonstrations, presentations or networking, they add significant value to the face-to-face experience. While planning and managing exhibitions and meetings share some common aspects, competent planning and management of meetings requires special knowledge and skills. Exhibition managers may be called upon to work closely with their organization’s meeting and education manager and should be knowledgeable about the essential aspects of meetings in all of their various formats.

After completing this course, the participant should be able to:

  • Identify different types of meetings
  • Compare education and programming formats
  • Explain adult learning theory
  • Select appropriate speakers for a program
  • List common room set-ups based on meeting type and size
  • Describe basic requirements for conference related housing, travel and transportation
  • Prepare Event Specification Guides and Function Set-up Orders
  • Develop strategies for environmentally friendly meetings and events
  • Organize ADA- compliant and accessible meetings (U.S. only)
  • Week Four

    Today is the start of Week Four of your online course! The course ends next Tuesday, 1 March.

    Read the following sections from your course workbook:

    MANAGING THE HOUSING PROCESS
    • Reservation Procedures (Hotels)
    • Room Block Pick-Up Review and Management 
    PLANNING SUSTAINABLE MEETINGS, EVENTS AND EXHIBITIONS
    TRAVEL AND TRANSPORTATION MANAGEMENT
    • Determining Attendee Travel Needs
    • Air, Ground and other Travel Options for 
    • International Attendance
    • Visa and Entry Requirement Considerations
    • On-Site Transportation Considerations 
    KEY TERMS

    You have two discussion exercises to complete and a short quiz.

    WEEK FOUR ACTION ITEMS 

    • Complete all course requirements
    • Complete course survey sent by email from Survey Monkey 

    EXAM PROCESS 

    • Schedule and take exam by 30 May 2022 ($25 fee assessed after this date).
    • All exams must be taken under the supervision of a proctor and it is your responsibility to arrange your proctored exam (they must stay with you the entire time)
    • Your proctor should preferably be a current CEM or HR Director/Manager. If you cannot find a CEM in your area or an HR Director/Manager, another manager from your company may act as your proctor.
    • Information on the exam process can be found here.   
    • Fill out online exam request form at least five days before your exam date.
    • You will receive the exam instructions and your proctor will receive the exam password by email the Friday before your scheduled exam date.
    • If you do not pass the exam, you will be able to retake it within one year at the cost of $25. 

    RECERTIFICATION 

    • Each course is eligible for five credit hours towards the 15 credit hours needed to recertify – credits will automatically be added to your account.
    • Recertification information is located here.   
    • Recertifying CEMs are not required to take exam. 

    **Note that the exam is based strictly on the course content from the workbook. Any suggested reading/handouts, your own personal experiences, and information included in the Appendix (if applicable), are not included on the exam. The suggested reading (handouts/videos) are additional benefits that your instructor or IAEE think may be beneficial to you.

  • Week Three

    Welcome to Week Three!

    This week, you will learn about the following (reading from the course workbook):

    MEETING MANAGEMENT LOGISTICS

    • Facility Contacts

    • Pre- and Post-Convention Meetings

    • Production Companies
    • Music Licensing
    • On-Site Team
    • Onsite Registration Staff
    ROOM ASSIGNMENTS AND SET-UPS
    • Types of Room Set-Ups
    • Set-Up Configurations for Small Meetings
    THE ROLE OF AUDIOVISUAL
    ADA CONSIDERATIONS
    MEETING SPECIFICATIONS
    FOOD AND BEVERAGE (F&B) MANAGEMENT
    • Basic Considerations
    • Special Meal Accommodations
    • Function Set-Up Orders/Banquet Event Orders
    • Guarantees

    You have two discussion exercises to complete and a short quiz.

  • Week Two

    Welcome to Week Two! 

    Please read the following sections from your course workbook:

    DELIVERY OPTIONS

    MEETING AND EDUCATION ENVIRONMENT

    • Instructional Aids
    • Usable Seating Capacity
    • Meeting Room Considerations for Adult Learners
    • Speakers and Speaker Management
    • Exhibit Hall as Learning Experience
    • Fostering an Educational Environment
    • Challenges to Successful Exhibit Floor Education

    ADULT LEARNING THEORY: ANDRAGOGY

    EVALUATION PROCESSES

    • Evaluation Considerations

    BUDGET CONSIDERATIONS

    MANAGEMENT CONSIDERATIONS

    • Project Management
    • Technology Resources and Considerations 

    You have three exercises to complete (one discussion and two assignments) and a short quiz.

    Remember that each discussion exercise requires that you make at least two posts. Your first post must be your answer to the exercise and your second post must be a reply to another student's post. The second post should be more than just posting a compliment. Ask a question to a classmate, or make sure you provide a comment that will continue the conversation on course content that was covered during the week. The purpose in reaching out to a classmate is to enhance and provoke additional dialogue among classmates about the topics we are studying. Online courses require valuable interaction among peers and a major part of the interaction is initiated through your peer comments. 

  • Week One

    Welcome to Week One! 

    Each of the assignments must be completed in sequential order. For example, you will not be able to move on to Week One Exercise One until you have agreed to the terms of agreement; you will not be able to move on to Week One Exercise Two until you have completed Week One Exercise One.

    Each discussion exercise requires that you make at least two posts. Your first post must be your answer to the exercise and your second post must be a reply to another student's post. You can certainly make more than two posts.

    You must make a 100% on the quiz to successfully complete it. You will be able to see the questions you answered incorrectly after your first attempt only. You can take the quiz as many times as needed to pass.

    This week, make sure you have reviewed the syllabus and downloaded a copy of the course workbook (both located in the HANDOUTS section).

    Read the following from the course workbook:

    LEARNING OBJECTIVES

    LEARNING EXPERIENCES AT EXHIBITIONS

    TYPES AND RESPONSIBILITIES OF MEETING MANAGERS

    TYPES OF MEETINGS

    • Formats
    • Types of Educational Meetings/Sessions
    • Business Meetings Held During Exhibitions/Events

    PROGRAMMING AND EDUCATIONAL OFFERINGS

    • Needs Assessment
    • Attendee Needs and Demographics
    • Setting Objectives: Meeting, Program and Learning
    • Meeting and Event Objectives
    • Program Objectives
    • Learning Objectives  
    • Continuing Education

    You have two discussion exercises to complete and a short quiz.

    When answering the discussion exercises, use your past experience as well as the knowledge gained from reading the course workbook. Through your answers, your peer’s answers, and the resulting discussion, your instructor will help you to look deeper into the course topics.

    If at any time you experience technical issues, please contact Jennifer at jpotter@iaee.com